Top 10 CRMs for Online Stores: Review and Selection

CPAshka - CRM for dropshipping in Ukraine. Automates work with dropshippers, simplifies calculations and order accounting. An ideal solution for scaling your online store!

Main advantages

• Automation of dropshipping. Save time and money by automating routine operations with dropshippers.
• Convenient accounting of dropshippers. Automatic calculation of each dropshipper's profits, no manual calculations!
• CPA-oriented approach. Optimize advertising campaigns and increase ROI with accurate data.
• Real-time sales analytics. Get instant sales reports, trends and dropshipper performance.

Basic parameters

• CRM for e-commerce
• Overview of top systems
• CPAshka: Dropshipping
• Dropship automation
• Dropshipper accounting

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales in the online store, automate the sales funnel and improve customer service. All this in one CRM!

Main advantages

• Understandable interface. Easy to learn and start working without additional effort.
• Sales automation. More orders, less routine, increased profit.
• Ukrainian support. Quick help from the LP-CRM team in Ukrainian.
• Integration with marketplaces. Convenient order management from different platforms in one place.

Basic parameters

• Top CRM for e-commerce
• LP-CRM: Ukrainian CRM
• Sales automation
• User-friendly interface
• Website integration

monday sales CRM - CRM based on monday.com that adapts to the needs of your online store. Automate the sales funnel, manage customers and increase profits! Flexibility and integration in one solution.

Main advantages

• Flexibility of monday.com. Adapt the CRM to the needs of your business.
• Sales automation. Increase team efficiency and profit.
• User-friendly interface. Easy to use, quick team training.
• Integration with tools. Combine with your favorite apps to work with.

Basic parameters

• CRM for e-commerce
• Top rated CRM
• monday.com integration
• Sales automation
• Flexible CRM system

SugarCRM: flexible open-source CRM system, ideal for B2B sales. Expand the capabilities of your online store with adaptability and customization to suit your business needs. Scale sales and improve customer relationships!

Main advantages

• Adaptation to needs. Customize CRM to fit your unique business process.
• B2B focus. Tools for complex deals and partnerships.
• Open Source. Full freedom of customization and integrations.
• Flexible reports. Analyze data for decision making.

Basic parameters

• Top CRM for e-commerce
• SugarCRM Overview
• Open Source
• B2B sales
• Flexible platform

Apptivo - A CRM system with a suite of business applications for small and medium-sized businesses (SMBs). An excellent choice for online stores that need a comprehensive solution for managing customers and business processes.

Main advantages

• Holistic solution. Apptivo combines CRM, sales, support, marketing, and more in one place for better coordination.
• Scalability. Grow seamlessly! Apptivo adapts to your business needs, adding functionality as needed.
• Affordable price. Optimize costs with Apptivo. Comprehensive tools at a price suitable for small and medium-sized businesses.
• Convenient integration. Easily integrate Apptivo with popular platforms and services for seamless operation.

Basic parameters

• Top CRM for e-commerce
• Apptivo: CRM for SMB
• User-friendly interface
• Sales automation
• Analytics and reports

Bitrix24 - a powerful CRM for online stores! Manage sales, process orders, communicate with customers through the built-in contact center. Organize team work on projects in a single workspace.

Main advantages

• Automation of sales. Automate the sales funnel and increase the profit of the online store.
• A single workspace. Task management, communications and customers in one system.
• Integration with platforms. Easily integrates with popular e-commerce platforms and other services.
• Full customer history. All customer information in one place, which improves the quality of service.

Basic parameters

• Top CRM for e-commerce
• Bitrix24: All-in-one CRM
• Sales automation
• Integration with the store
• Online customer management

Zoho CRM - a cloud-based CRM system that is ideal for online stores. It automates sales, marketing, and service, helping to increase profits and improve customer service.

Main advantages

• Integration with e-commerce. Easily synchronize data with your store for better analysis.
• Marketing automation. Personalize customer communication and increase sales.
• Convenient order management. Track orders from creation to delivery in one place.
• 24/7 customer support. Provide prompt support and increase customer loyalty.

Basic parameters

• Top CRM for e-commerce
• Sales automation
• Zoho CRM: market leader
• Marketing and service together
• Cloud solution for business

Freshworks CRM (Freshsales) - CRM for online stores with integrated telephony, email marketing, and AI assistant. Automate sales, communicate with customers, and increase profits! The perfect choice for scaling your e-commerce business.

Main advantages

• Built-in telephony. Call customers directly from the CRM, track conversation history.
• Email marketing. Personalize mailings, automate correspondence to increase sales.
• AI Assistant Freddy. Analyzes data, predicts sales, provides tips for improving communication.
• All in one place. Manage sales, marketing and support from one Freshworks CRM platform.

Basic parameters

• Top CRM for e-commerce
• Freshworks CRM: all in one
• Sales automation
• Convenient integration
• AI sales assistant

Less Annoying CRM (LACRM) - a super-simple CRM for small business. No extra features, just what you need to manage customers and deals. The perfect choice for an online store if you need simplicity and efficiency.

Main advantages

• Ease of use. Intuitive interface, minimum training, maximum benefit from day one.
• Easy integration. Quickly connects to your store, without complex settings.
• Affordable price. Cost savings without loss of functionality, ideal for small business.
• Personalized support. We are always there to help you every step of the way.

Basic parameters

• Top CRM for e-commerce
• Easy start
• Integration with platforms
• Sales automation
• Customer support

KeepinCRM - a simple CRM for small and medium-sized businesses, including online stores. Manage customers, tasks, deals, warehouse, and finances in one place. Optimize sales and improve customer service!

Main advantages

• All in one place. Manage customers, tasks, deals and finances in one system.
• Automation of routine. Forget about repetitive actions, automate business processes.
• Intuitive interface. Intuitive design, easy to use even for beginners.
• SME Support. Developed with the needs of small and medium-sized businesses in mind.

Basic parameters

• Top CRM for e-commerce
• KeepinCRM: SME solution
• Customers, deals, warehouse
• Tasks and Finances
• Simple and user-friendly CRM