Top 10 CRM for Support Service: Rating in Ukraine

CPAshka - CRM for dropshipping in Ukraine that automates the accounting of dropshippers. Optimize the work of the support service and increase profits! An effective solution for your business.

Platform benefits

• Automation of payments. Accurate calculation of payments to dropshippers, without manual data processing.
• Convenient order management. Easily track the status of orders and their fulfillment.
• Integration with popular platforms. Connect your stores and services in a few clicks.
• Detailed analytics. Get reports on the efficiency of dropshippers and their sales.

Basic parameters

• CRM for dropshipping in Ukraine
• Automatic profit calculation
• 24/7 support service
• User-friendly interface
• Integration with popular platforms

LP-CRM - Ukrainian CRM for product businesses, e-commerce, and the service industry. Optimize customer support, automate processes, and increase loyalty with LP-CRM! The ideal solution for your business.

Platform benefits

• Automation of routine tasks. Free up your team's time from monotonous tasks, focus on customers!
• Convenient integration. Easily connect your communication channels and services.
• Ukrainian support. Resolve issues quickly, get help in your native language.
• Data analysis. Get reports to improve customer service.

Basic parameters

• Process automation
• User-friendly interface
• Reporting and analytics
• Integration with services
• 24/7 support

Agile CRM: A comprehensive CRM that integrates sales, marketing, and customer support into a single interface. Optimize your support service operations and improve customer experience with Agile CRM! The ideal choice for effective customer relationship management.

Platform benefits

• All in one place. With Agile CRM, all your sales, marketing, and customer support are integrated.
• Easy integration. Integrates with popular tools you already use.
• Support automation. Automate routine tasks and increase team efficiency.
• Improved satisfaction. Quick response to customer inquiries increases their loyalty.

Basic parameters

• All-in-one CRM
• Easy integration
• Process automation
• 24/7 customer support
• User-friendly interface

Bitrix24 - All-in-one CRM and workspace. An ideal solution for customer support: automation, fast request processing, integration with all communication channels. Increase customer satisfaction!

Platform benefits

• Data centralization. All customer information in one place, simplifying service.
• Support automation. Save time with automatic replies and task distribution.
• Channel integration. Combines chats, calls, and email for convenient communication.
• Reporting and analytics. Track support performance and improve service.

Basic parameters

• Easy integration
• Process automation
• User-friendly interface
• Fast support
• Effective management

Insightly - CRM with project management features, ideal for small and medium-sized businesses. Integrations with popular services make it a powerful tool for support and improving customer relationships.

Platform benefits

• Holistic view of the client. All customer information in one place for quality support.
• Automation of appeals. Efficient allocation and processing of requests, accelerating problem solving.
• Projects + CRM. Manage support projects and improve service quality.
• Reporting and analytics. Track key metrics and optimize support service performance.

Basic parameters

• CRM for support
• Projects + integrations
• For SMB
• Ease of use
• Process automation

Creatio (Sales) - a low-code CRM platform with powerful process automation. An ideal solution for customer service, allowing you to quickly customize and optimize business processes for better customer service.

Platform benefits

• Process automation. Optimize workflows and improve support team efficiency.
• Quick adaptation. Easily customize your CRM to fit your business needs without code.
• Unified platform. All customer data in one place for quick response.
• Real-time analytics. Track key performance indicators and improve service.

Basic parameters

• Intuitive interface
• Process automation
• Flexible customization
• Quick support
• Low code

Freshworks CRM (Freshsales) - CRM with integrated telephony, email, and AI to help your support team provide fast and personalized service. Automate routine tasks, track requests, and improve customer satisfaction!

Platform benefits

• A single platform. All communication (phone, email) in one place for convenience.
• AI assistant. Automates routine tasks, suggests solutions, saves time.
• Easy setup. Intuitive interface, quick deployment without IT.
• Clear analytics. Real-time reports to track performance.

Basic parameters

• Intuitive interface
• Built-in telephony
• AI assistant
• Process automation
• Reporting and analytics

Salesforce Sales Cloud - leading CRM for sales management and data analysis. Helps build effective sales funnels, improve service, and increase customer loyalty. Ideal solution for supporting large business sales.

Platform benefits

• Clear analytics. Track key metrics, make informed decisions.
• Increased productivity. Automation of routine tasks, effective communication.
• Personalized support. Individual approach to each client, loyalty.
• Integration with tools. Easy connection to the necessary services, a single space.

Basic parameters

• Top CRM for support
• Salesforce: CRM leader
• Funnels and analytics
• Process automation
• Customer support 24/7

Vtiger CRM - a platform for sales, marketing, and support. Looking for a CRM to efficiently operate your support service? Vtiger offers automation tools, request tracking, and improved customer service. All in one place!

Platform benefits

• Single platform. Unite sales, marketing, and support in one place for better collaboration.
• Improved support. Quickly resolve customer issues and increase their satisfaction.
• Support automation. Automate routine tasks and free up agents' time for complex cases.
• Personalized experience. Provide an individual approach to each customer, based on the full history of interaction.

Basic parameters

• Convenient support
• Process automation
• Sales+HelpDesk integration
• Communication optimization
• Analytics for improvements

Pipedrive - CRM designed for closing deals. Visualize your sales pipeline, track progress, and increase conversions. Ideal for support teams looking for effective customer relationship management.

Platform benefits

• Understandable interface. Easy to learn and quick to start working, no unnecessary functions!
• Sales visualization. Clear overview of deals at each stage of the sales funnel.
• Routine automation. Automatic actions save time and increase productivity.
• Effective communication. Integration with mail and calendar for convenience.

Basic parameters

• Convenient CRM for support
• Pipedrive: deals and pipelines
• Process automation
• Quick start
• Reporting and analytics