Top 20 CRMs for E-commerce: Optimize Your Business!

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order processing and increase profits! An ideal solution for e-commerce business.

Platform benefits

• Automation of payments. Accurate calculation of payments to dropshippers, saving time.
• Centralized management. All order information in one place.
• Sales analytics. Track the effectiveness of dropshippers, increase profits.
• Easy integration. Integrate CPAshka with your website quickly and easily.

Basic parameters

• Top CRM for e-commerce
• CPAshka - drop CRM
• Automation of dropshippers
• Ukraine, partner accounting
• User-friendly CRM interface

LP-CRM - Ukrainian CRM for e-commerce, product business and services. Automate sales, manage customers and increase profits! Ideal for online stores.

Platform benefits

• Automatization of sales. Increase profits by automating the sales and marketing funnel.
• User-friendly interface. Intuitive system for quick team training.
• Integrations with marketplaces. Easily manage orders from various online platforms in one place.
• Ukrainian support. Prompt assistance and consultations in Ukrainian.

Basic parameters

• Automatization of sales
• User-friendly interface
• Integration with marketplaces
• Customer support 24/7
• Reporting and analytics

KeyCRM - Ukrainian CRM for e-commerce. It combines orders from all channels, customer communication, warehouse management, and analytics in one system. Optimize your business with KeyCRM!

Platform benefits

• All channels in one window. Collect orders from marketplaces, social networks, and messengers in a single system
• Simplified warehouse management. Control stock levels, avoid shortages and surpluses, manage purchases
• Customer communication. Respond to questions instantly, increase customer loyalty, automate mailings
• KeyCRM sales analytics. Track key indicators, make informed decisions for business growth

Basic parameters

• E-commerce CRM #1
• Ukrainian development
• All sales channels
• Warehouse + analytics
• Customer communications

KeepinCRM - a simple CRM for e-commerce that combines customers, tasks, deals, inventory, and finances. An ideal solution for small and medium-sized businesses to help automate sales and increase profits.

Platform benefits

• All in one place. Manage customers, deals, inventory, and finances from a single platform, optimizing your workflow.
• Sales automation. Simplify the sales funnel from lead to payment, increasing the profits of your e-commerce business.
• Integration with platforms. Easily connect KeepinCRM to your e-commerce tools, expanding the capabilities of your business.
• User-friendly interface. The intuitive design allows you to quickly master the system and effectively manage your business.

Basic parameters

• Convenient for e-commerce
• Sales automation
• Online customer accounting
• Integration with platforms
• Reporting and analytics

Zoho CRM - powerful cloud CRM for e-commerce. Automate sales, marketing and service, increase profits and improve customer interaction! Optimize business processes with Zoho CRM.

Platform benefits

• Everything in one place. Sales, marketing, support - all on one platform for seamless operation.
• Clear analytics. Get reports to see what works and what doesn't and make informed decisions.
• Automation of routine. Get rid of manual work and focus on business development.
• Easy integration. Connect your favorite e-commerce tools and work more efficiently.

Basic parameters

• Integration with e-commerce
• Sales automation
• User-friendly interface
• Real-time reporting
• 24/7 customer support

SugarCRM - flexible CRM with an open architecture, ideal for B2B sales in e-commerce. Customize the system to fit your business needs and optimize every stage of sales!

Platform benefits

• Full adaptation. Customize the CRM to fit your business needs, not the other way around.
• B2B focus. Specialized tools for complex B2B sales.
• Open source. Easy integration with any platforms and services.
• Scaling. Grow your business without worrying about CRM limitations.

Basic parameters

• E-commerce CRM: Top rating
• SugarCRM: Open source
• B2B sales
• System flexibility
• Sugar personalization

Nutshell: simple CRM + email marketing, ideal for B2B e-commerce teams. Increase sales and automate routine. Easily integrates with other services. Try Nutshell for better results!

Platform benefits

• Clear interface. Intuitive design for quick team training and easy operation.
• Sales automation. Simplifies the sales funnel, increasing conversion and profit for your business.
• Powerful email marketing. Attract more customers with personalized email newsletters.
• Centralized data management. All customer information in one place for effective interaction.

Basic parameters

• Top CRM for e-commerce
• Nutshell: B2B simplicity
• Email marketing
• Sales automation
• User-friendly interface

amoCRM: CRM with a focus on messengers. Automate sales in e-commerce with chat funnels, bots and omnichannel dialogues. Communicate with customers where they are comfortable and increase profits!

Platform benefits

• Sales growth. Attract more customers and automate the sales funnel.
• Chat funnels. Turn correspondence with customers into deals.
• Bots for e-commerce. Automate customer support and order processing.
• Omnichannel dialogues. The entire history of communication with the client in one place.

Basic parameters

• CRM for e-commerce
• Convenience of chat funnels
• Sales automation
• Integration with messengers
• Omnichannel amoCRM

Pipedrive - CRM built for deal conversion! Visualize your sales pipeline, easily track the progress of each deal, and maximize the profit of your e-commerce business. Streamline your sales process with intuitive tools.

Platform benefits

• Visual pipeline. Clear sales vision, easy management of deals at every stage.
• Clear analytics. Track key metrics and optimize your sales strategy.
• Routine automation. Focus on sales, not administrative tasks.
• E-commerce integration. Connect Pipedrive with your store for efficient customer management.

Basic parameters

• E-commerce CRM number one
• Sales visualization
• Integration with stores
• Process automation
• User-friendly interface

Binotel SmartCRM - CRM from the telephony leader! 360° client card, detailed analytics, convenient tasks, and integration with your PBX. The perfect solution for e-commerce that will increase sales and improve service!

Platform benefits

• 360° client card. The entire interaction history in one place for quick response.
• Sales automation. Simplifies routine operations and increases order conversion.
• E-commerce analytics. Gain valuable insights for marketing optimization.
• PBX Integration. Communicating with customers becomes simpler and more efficient.

Basic parameters

• Top CRM for e-commerce
• 360° client card
• Online sales analytics
• Telephony integration
• Task automation

Salesforce Sales Cloud - a CRM leader! Build a powerful sales funnel, analyze data, and increase your e-commerce profits. The perfect choice for scaling your business and optimizing the customer experience.

Platform benefits

• Powerful analytics. Detailed reports and forecasts for decisions.
• CRM market leader. Proven solution for business tasks.
• Sales automation. Optimizes the funnel and increases conversion.
• Personalized experience. Individual approach to each client.

Basic parameters

• Top CRM for e-commerce
• Salesforce: market leader
• Sales funnels
• Analytics for business
• Process automation

NetHunt CRM - CRM for e-commerce integrated with Gmail. Manage leads, sales funnels and automate processes directly from your email. A convenient solution for online business!

Platform benefits

• CRM у Gmail. Work with leads and deals directly from your Gmail inbox.
• Sales automation. Free up time by automating routine tasks.
• Sales funnels. Track deal progress at every stage.
• E-commerce integration. Easily connect CRM to your online store.

Basic parameters

• E-commerce CRM #1
• Gmail integration
• Sales automation
• Convenient funnels
• Lead management

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it ideal for e-commerce, especially if you actively use email for sales and customer support. Optimize your workflow without leaving the familiar Google interface.

Platform benefits

• Integration with Gmail. Manage sales directly from your email, saving time.
• Sales automation. Copper simplifies routine tasks and increases productivity.
• Google Workspace convenience. Familiar Google interface - easy start for the team.
• Complete overview of customers. All customer information in one place for better sales.

Basic parameters

• Top CRM for e-commerce
• Integration with Gmail
• Sales automation
• Reporting and analytics
• Customer Support

Bitrix24 - a powerful CRM for e-commerce! Manage sales, communicate with customers through the contact center, and manage projects in one place. Optimize your business and increase profits with Bitrix24!

Platform benefits

• Automation of sales. Automate your sales funnel, increase conversion and profit.
• A single space for business. Sales, task, and communication management in one place.
• Integration with e-commerce platforms. Easily connect your online store and synchronize data.
• Increased customer loyalty. Personalized approach and improved customer support.

Basic parameters

• CRM for e-commerce
• Sales automation
• Integration with stores
• Convenient contact center
• Project management

Close - CRM, created for active sales. Ideal for e-commerce teams that focus on calls and automated email newsletters. Increase the efficiency of communication with customers and close more deals!

Platform benefits

• Sales growth. Automate routine, focus on deals, increase profits.
• Easy integration. Connect Close to your toolkit instantly.
• Intuitive interface. User-friendly design for quick training and efficient work.
• Email + Calls together. All communication in one place, no missed opportunities.

Basic parameters

• Top CRM for e-commerce
• Close: sales leader
• Calls + email
• Series automation
• User-friendly interface

Streak CRM - a powerful CRM built right into Gmail. Create custom sales pipelines, manage customers and deals without leaving your inbox. Ideal for e-commerce if you actively use Gmail.

Platform benefits

• Integration with Gmail. Manage clients directly from your email, without switching between apps.
• Custom pipelines. Customize the sales funnel to suit your business needs.
• Email automation. Send personalized emails on a schedule.
• Team collaboration. Coordinate team actions in a single space.

Basic parameters

• CRM for e-commerce
• Streak CRM in Gmail
• Custom funnels
• Ease of use
• Integration with email

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Integrations with popular e-commerce platforms make it a great choice for online commerce. Organize sales and projects in one place!

Platform benefits

• Automation of sales. Free up time from routine, focus on customers.
• Projects + CRM together. Manage deals and projects in one place.
• Integrations for SMB. Easily combine Insightly with your toolkit.
• Sales growth. Optimize the funnel, increase profits efficiently.

Basic parameters

• Top CRM for e-commerce
• Insightly: CRM + projects
• Integrations for SMB
• User-friendly interface
• Sales automation

Microsoft Dynamics 365 Sales - CRM that improves e-commerce sales through integration with Microsoft 365 and AI Copilot. Automate processes, personalize interactions, and get deep analytics to increase profits.

Platform benefits

• Integration with Microsoft. Easy synchronization with Office 365 and other Microsoft services.
• Artificial Intelligence Copilot. Analyze data and get tips to increase sales.
• Sales automation. Optimize the sales funnel and increase efficiency.
• Customer personalization. Understand the needs of each client for better interaction.

Basic parameters

• E-commerce CRM: sales leader
• Integration with 365: depth
• Copilot: AI assistant
• Process automation
• Sales analytics: reporting

SalesDrive - CRM for e-commerce that simplifies online store management. Integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize sales and save time with SalesDrive!

Platform benefits

• Integration all in one. Manage sales, delivery, warehouse in one place.
• Automation of routine. Forget about repetitive tasks and focus on growth.
• Real-time reporting. Track key metrics and make decisions quickly.
• Intuitive interface. Easy to learn and start working effectively right away.

Basic parameters

• Top CRM for e-commerce
• SalesDrive: integrations
• Sales automation
• Online warehouse accounting
• Convenient order management

Odoo CRM - part of the powerful Odoo ERP system. Optimize sales, improve customer service, and manage your entire business from a single platform. An ideal solution for e-commerce that strives to scale!

Platform benefits

• Integration with Odoo. Full control over your business thanks to a single platform for CRM, accounting, warehouse management, and more.
• Centralized data management. All customer and sales information in one place, making analysis and reporting easier.
• Sales automation. Optimize your sales funnel, increase team efficiency, and increase profits.
• Communication personalization. Create personalized offers for customers, increasing loyalty and repeat purchases.

Basic parameters

• Integration with ERP
• Sales automation
• Reporting and analytics
• Customer management
• Solution scalability