TOP 13 CRMs for Business: A Review of the Best Systems

Leaders' Overview: Choosing a CRM for Effective Business Management.

Start with the right CRM

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product businesses, e-commerce, and service industries. Optimize sales, automate routine tasks, and increase profit! The ideal solution for scaling your business.

What you get

  • Sales automation. Save time by automating routine tasks and increase profit.
  • User-friendly interface. Easy to learn, intuitive for the team.
  • Real-time reporting. Monitor key indicators and react quickly to changes.
  • Ukrainian support. Get quick help in your native language and customized solutions.

Features

  • #1 CRM for business
  • LP-CRM: leader in Ukraine
  • Sales automation
  • User-friendly interface
  • Ukrainian support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, simplifies order and delivery management. Optimize your business with CPAshka!

What you get

  • Automatic accounting. Accurate calculation of payments to dropshippers, avoiding errors.
  • Integration with tracking numbers. Convenient order tracking, automatic status updates.
  • Real-time reporting. Profitability analysis, sales performance monitoring.
  • Communication optimization. Convenient communication with dropshippers in one place.

Features

  • Top CRM for Ukraine
  • Dropshipper accounting
  • Process automation
  • User-friendly interface
  • CPA partner support
CPAshka
№3

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place. The perfect solution for optimizing business processes!

What you get

  • Client base in one place. Store all customer information, communication history and deals.
  • Convenient task management. Plan, distribute and control the execution of tasks by the team.
  • Financial control. Track income, expenses and profitability of deals.
  • Integration with the warehouse. Manage inventory and integrate warehouse data with sales.

Features

  • CRM for SMEs
  • Simple interface
  • Deal management
  • Client base
  • Financial accounting
KeepinCRM
№4

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for increasing sales. Manage the funnel, automate processes, analyze data, and build strong customer relationships. The ideal CRM for growing your business.

What you get

  • Understandable analytics. Get clear sales reports to make informed decisions.
  • Effective funnel. Optimize every stage of sales to increase profits.
  • Personalized experience. Customize your CRM to your needs and business specifics.
  • Seamless integration. Easily connect other services for comprehensive automation.

Features

  • Top CRM for business
  • Salesforce Sales Cloud
  • Building a sales funnel
  • Enterprise analytics
  • Leader of CRM systems
Salesforce Sales Cloud
№5

Vtiger CRM

Vtiger CRM - the only platform for Sales, Marketing and Help Desk. Optimize sales, automate marketing and improve customer support. The perfect solution for growing your business!

What you get

  • Growth in sales. Optimize your sales funnel, increase conversion and profit.
  • Effective marketing. Personalize communications and attract more customers.
  • Centralized support. Quickly resolve customer issues and increase loyalty.
  • Single platform. Sales, Marketing and Help Desk in one system for coordinated work.

Features

  • Leaders of CRM systems
  • Vtiger: All in one
  • Sales automation
  • User-friendly interface
  • 24/7 support
Vtiger CRM
№6

NetHunt CRM

NetHunt CRM integrates with Gmail, turning your email into a powerful CRM system. Manage leads, sales funnels, and automate business processes without leaving the familiar Gmail interface. An ideal solution for effective customer relationship management!

What you get

  • Integration with Gmail. Manage leads, deals, and tasks directly in your Gmail inbox, without switching between tabs.
  • User-friendly interface. Intuitive design that simplifies working with clients and deals for the whole team.
  • Sales automation. Automate routine tasks to focus on building relationships with customers and increasing profits.
  • Sales funnel in Gmail. Visualize the sales process, track the progress of each deal, and forecast revenue directly in your email.

Features

  • Top CRM for business
  • NetHunt CRM in Gmail
  • Lead acquisition made easy
  • Sales funnels
  • Email automation
NetHunt CRM
№7

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to meet the needs of your business and get the most out of your customers.

What you get

  • Full customization. Customize the system to meet the needs of your B2B.
  • Open source. Expand functionality and integrate with other services.
  • Integration convenience. Easily integrate with other platforms, optimize work.
  • Budget savings. Optimize support and development costs.

Features

  • Open source
  • B2B focus
  • Flexible setup
  • Scalability
  • Integrations
SugarCRM
№8

monday sales CRM

monday sales CRM is a flexible CRM system on the monday.com platform designed to optimize the work of sales teams. Customize processes, track deals, and increase productivity with an intuitive interface. The perfect solution for scaling your business!

What you get

  • Full monday.com integration. Use the familiar monday.com interface to manage sales.
  • No-code customization. Personalize your CRM to suit your needs without programming skills.
  • Clear reporting. Get clear reports on sales performance in real time.
  • Team collaboration. Improve communication and collaboration between sales departments.

Features

  • Flexibility based on monday.com
  • Intuitive interface
  • Sales automation
  • Real-time reporting
  • Integration with other tools
monday sales CRM
№9

OneBox OS

OneBox OS - CRM/ERP system that unites all business processes: sales, telephony, warehouse, document management. Optimize your company's work in one solution!

What you get

  • All in one place. CRM, ERP, telephony, warehouse - integrated for efficiency
  • Automation of routine. Free up time for development, delegate tasks to the system
  • Flexibility of settings. OneBox OS adapts to the needs of your specific business
  • 24/7 support. Always ready to help resolve any issues promptly

Features

  • Fast
  • Convenient
  • Reliable
  • Easy
  • Useful
OneBox OS
№10

Bitrix24

Bitrix24 - CRM and workspace for businesses of any size. Organize sales, manage projects and communicate with customers in one place. Everything you need to work effectively in one solution!

What you get

  • Comprehensive solution. CRM, tasks, chat, mail - all in one place for effective work.
  • Sales automation. Increase profits with automated sales funnels.
  • Integration with everything. Connect messengers, social networks and other services for communication.
  • Convenient teamwork. Shared data access, tasks and real-time discussions.

Features

  • CRM #1 for business
  • All tools in one
  • Process automation
  • User-friendly interface
  • 24/7 support
Bitrix24
№11

Close

Close - CRM for sales teams that allows you to automate calls and email newsletters. An ideal choice for those who focus on active sales and quick deal closing. Optimize communication with customers and increase profits!

What you get

  • Integration of calls. Direct calls from CRM, call recordings and analytics.
  • Email series. Automate lead engagement, personalize emails.
  • User-friendly interface. Intuitive, quick access to data.
  • Sales automation. Save time on routine, focus on closing deals.

Features

  • CRM Close: sales leader
  • Calls+email: all in one
  • Sales funnel optimization
  • Automation of sales routine
  • User-friendly Close interface
Close
№12

Copper

Copper - CRM designed for Google Workspace. Deep integration with Gmail makes it an ideal choice for companies actively using Google services. Manage clients, deals, and communications directly from your email!

What you get

  • Integration with Gmail. Work with CRM directly from your email, without switching.
  • Automatic data collection. All customer information in one place, without manual entry.
  • Collaboration. Easy sharing of information and tasks between colleagues.
  • User-friendly interface. Intuitive system, easy to use.

Features

  • Top CRM for growth
  • Ease of implementation
  • Integration with Gmail
  • Sales optimization
  • User-friendly interface
Copper
№13

Capsule CRM

Capsule CRM is a simple and intuitive CRM that helps manage contacts, deals, and projects. An ideal choice for small and medium-sized businesses looking for an effective tool to organize work with clients.

What you get

  • Easy to use. Capsule CRM's intuitive interface requires no special skills.
  • Contact organization. Keep all customer data in one place for better interaction.
  • Deal management. Track every deal from start to finish, increasing sales.
  • Collaboration. Work together with your team on projects and clients more efficiently.

Features

  • Simple interface
  • Easy start
  • Affordable price
  • Contacts organized
  • Convenient deal management
Capsule CRM

CRM comparison table

# System Positioning Key functions Trial period Cost from
1LP-CRMProduct business, e-commerce, servicesSales automation, order management, customer baseFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesDropshipping CRM, Accounting automation, Order/deliveryFree for the first 100 leadsfrom $5/month
3KeepinCRMSmall business, SMBClients, Deals, Tasks7 day trialfrom 290 UAH/user/month
4Salesforce Sales CloudSales, marketing, serviceSales funnel, automation, analyticsTest 30 daysfrom $25/month per user
5Vtiger CRMSmall business, medium businessSales, marketing, supportTest 15 daysfrom $15/month per user
6NetHunt CRMSmall business, salesGmail integration, leads, automation14-day trialfrom $24/month per user
7SugarCRMB2B, sales, marketingFlexibility, B2B, customizationFree testfrom $49/month per user
8monday sales CRMSmall business, salesFlexibility, automation, scalingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
9OneBox OSSmall, medium, businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
10Bitrix24Any business, small businessCRM, project management, communicationsFree planfrom $61/month (5 users)
11CloseB2B, SaaS, salesCalls, Email, AutomationTest 14 daysfrom $49/month per user
12CopperSmall business, SaaSGmail integration, automation, deals14-day trialfrom $29/month per user
13Capsule CRMSmall business, SMBContacts, deals, projectsFree planfrom $18/month per user

FAQ

? Which CRM is suitable for small businesses?
CRMs for small businesses should be easy to use and affordable. Look for systems with basic functions and the ability to scale.
? Which CRMs are popular in Ukraine?
CRMs with a Ukrainian language interface, integration with local services, and support are popular in Ukraine.
? What to consider when choosing a CRM?
Consider the size of the business, budget, necessary functions, integrations, and ease of use of the CRM.
? Which CRMs are suitable for sales?
CRMs for sales should have sales automation, lead management, and reporting features.
? Are there free CRMs?
Yes, there are free CRMs with limited functionality that are suitable for beginners or small teams.