Top 24 CRM Systems for Business in Ukraine

Best CRMs for Ukrainian Businesses: Review and Comparison

Choose a CRM for the team

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and service sector. Automate sales, manage customers and increase profits! Optimized for the Ukrainian market.

Service benefits

  • Зрозумілий інтерфейс. Easy navigation and quick learning for the whole team.
  • Sales automation. Increase profit by optimizing the sales funnel.
  • Ukrainian support. Quick help and advice in your native language.
  • Integration with services. Easy connection to your favorite tools.

Basic parameters

  • CRM for Ukraine
  • Product business
  • E-commerce solution
  • Sales automation
  • Ukrainian support
LP-CRM
№2

CPAshka

CPAshka - CRM system created for dropshipping in Ukraine. It automates the accounting of dropshippers, simplifies order and payment management. Optimize your dropshipping business with CPAshka!

Service benefits

  • Dropshipper calculation. Automatic accounting of payments and balances for each dropshipper.
  • Time saving. Automation of routine processes - focus on development.
  • Easy integration. Easy connection to popular marketplaces and services.
  • Real-time reporting. Get up-to-date information on sales and profit.

Basic parameters

  • Top CRM for Ukraine
  • Dropshipping CRM CPAshka
  • Dropshipper automation
  • Sales accounting and analysis
  • User-friendly interface, support
CPAshka
№3

HubSpot CRM

HubSpot CRM - a powerful and free CRM for Ukrainian business. A single tool for marketing, sales and customer support. Automate processes and increase profits!

Service benefits

  • Free CRM. Start managing customers effectively without initial costs.
  • All in one place. Integration of marketing, sales and support.
  • User-friendly interface. Intuitive platform for the whole team.
  • Automation of routine. Free up time for strategy, not for repetitive tasks.

Basic parameters

  • Top CRM for Ukraine
  • Free start
  • Sales automation
  • Marketing in one place
  • Integration with support
HubSpot CRM
№4

Bitrix24

Bitrix24 - CRM and workspace for Ukrainian business. Manage sales, communicate with customers through the contact center, organize projects - all in one system. Optimize business processes and increase efficiency!

Service benefits

  • Everything in one place. All the necessary tools for business in one system: CRM, tasks, chats, video calls.
  • Business automation. Automate sales, marketing and customer support to increase profits.
  • Integration with tools. Support for integrations with mail services, messengers, telephony and other services.
  • User-friendly interface. Intuitive interface for easy adaptation and efficient teamwork.

Basic parameters

  • TOP CRM for Ukraine
  • Bitrix24: all in one
  • Business automation
  • User-friendly interface
  • Ukrainian support
Bitrix24
№5

OneBox OS

OneBox OS - CRM/ERP platform for business automation: processes, telephony, warehouse, documents - all in one solution. Optimize your work and increase profits with OneBox OS!

Service benefits

  • All in one place. CRM, ERP, telephony, warehouse - all integrated for business efficiency.
  • Automation of routine. Automate business processes to focus on development.
  • Ukrainian support. Reliable support and training in Ukrainian.
  • Business scaling. OneBox OS grows with your business, adapting to your needs.

Basic parameters

  • Top CRM for Ukraine
  • OneBox OS: all in one
  • Ukrainian CRM ratings
  • Business automation
  • CRM systems integration
OneBox OS
№6

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a CRM with integrated telephony, email, and AI assistant. Increase sales and improve customer interaction through automation and smart tools. Streamline your workflow!

Service benefits

  • Built-in telephony. Call customers directly from the CRM, recordings and notes automatically.
  • Email integration. Easily manage email campaigns and track correspondence.
  • AI assistant. Automate routine tasks and get valuable insights.
  • All in one. A complete set of sales tools in one platform.

Basic parameters

  • Top CRM for Ukraine
  • Freshworks CRM: overview
  • Built-in CRM telephony
  • AI sales assistant
  • Sales automation
Freshworks CRM (Freshsales)
№7

Odoo CRM

Odoo CRM is part of the powerful Odoo ERP system. Flexible CRM for sales automation, lead management and improved customer interaction. Integrates with other Odoo modules for comprehensive business automation.

Service benefits

  • Full integration. CRM as part of ERP: data is consistent, processes are unified.
  • Flexible settings. Adapt the CRM to the needs of your business.
  • Clear interface. Intuitive CRM, easy to use.
  • Sales automation. Optimize the sales funnel, increase profits.

Basic parameters

  • Ukrainian localization
  • Full sales cycle
  • Integration with ERP
  • Process automation
  • User-friendly interface
Odoo CRM
№8

KeyCRM

KeyCRM is a Ukrainian CRM for business. Orders from all sales channels, convenient communication with customers, inventory management and powerful analytics. Optimize your business with KeyCRM!

Service benefits

  • All channels in one window. Process orders from marketplaces, social networks and the website in a single interface.
  • Automation of routine. Forget about manual data entry and focus on business development.
  • Warehouse accounting. Control inventory balances and avoid shortages or surpluses.
  • Detailed analytics. Get valuable insights into sales, customers, and marketing effectiveness.

Basic parameters

  • User-friendly interface
  • Process automation
  • Integration with marketplaces
  • Ukrainian support
  • Flexible settings
KeyCRM
№9

SuiteCRM

SuiteCRM - a powerful open-source CRM for businesses of any size. Flexible customization, integration, and numerous features make it an excellent choice for Ukrainian companies seeking a CRM with extensive customization capabilities.

Service benefits

  • Open source. Full freedom of customization and integrations, control over data.
  • Localization. Ukrainian interface, hryvnia support, adaptation to needs.
  • Free license. Saving money on licenses, paying only for services.
  • Customization flexibility. Adaptation to the unique business processes of your company.

Basic parameters

  • Top CRM for Ukraine
  • SuiteCRM: flexible CRM
  • Free CRM
  • Customization to needs
  • Integration with services
SuiteCRM
№10

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for automating sales and marketing. Built on a process basis, it allows you to quickly configure and adapt the system to the needs of your business. An effective solution for Ukrainian companies.

Service benefits

  • Flexibility of settings. Easily adapt your CRM to the needs of your business without programming.
  • Sales automation. Optimize the sales funnel and increase conversion to deals.
  • Process automation. Automate routine tasks, freeing up time for strategy.
  • Single platform. Sales, marketing and service management in one place.

Basic parameters

  • Top CRM for business
  • Process automation
  • Ukrainian support
  • Flexible setup
  • Sales Creatio leader
Creatio (Sales)
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Helps organize sales, automate marketing campaigns, and save time. The perfect solution for growing your business!

Service benefits

  • Sales automation. Attract more customers with personalized campaigns.
  • All in one place. CRM, marketing and payments - manage your business effectively.
  • Ukrainian language support. Get help and advice in your native language.
  • Profit growth. Keap helps scale business and increase revenue.

Basic parameters

  • Top CRM for Ukraine
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
  • Keap: CRM + marketing
Keap (ex-Infusionsoft)
№12

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for comprehensive customer management. 360° card, analytics, tasks and integration with PBX in one system. Optimize sales and improve service!

Service benefits

  • 360° customer profile. The entire communication history and data in one place for efficient work.
  • Real-time analytics. Track key metrics and make informed decisions.
  • Integration with telephony. Automation of calls and processing of requests from Binotel.
  • Task automation. Simplifies task management and increases team productivity.

Basic parameters

  • Top CRM for Ukraine
  • User-friendly interface
  • Sales analytics
  • Integration with PBX
  • Business automation
Binotel SmartCRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for great business. Deep integration with Microsoft 365 and Copilot automates sales, improves customer interaction and provides analytics for informed decision-making.

Service benefits

  • Integration with 365. Easily combine with Office, Teams, and other Microsoft tools.
  • Copilot AI assistant. Get intelligent prompts and automate routine tasks.
  • Reporting and analytics. Analyze sales data to make informed decisions.
  • Personalization. Customize the CRM to suit your business needs.

Basic parameters

  • CRM for business in Ukraine
  • Integration with Microsoft 365
  • Sales + Copilot AI
  • Sales automation
  • User-friendly interface
Microsoft Dynamics 365 Sales
№14

SugarCRM

SugarCRM - flexible open source CRM system ideal for B2B sales. Customize processes, automate marketing and get full control over data. Excellent choice for growing businesses!

Service benefits

  • Open source. Easy to adapt to the needs of your B2B business.
  • Full customization. Customize the system exactly as you need it.
  • B2B focus. Functionality that supports the specifics of B2B sales.
  • SugarCRM Flexibility. Scale the solution as your company grows.

Basic parameters

  • CRM for B2B sales
  • Open source
  • Flexible setup
  • Ukrainian support
  • Integration with services
SugarCRM
№15

Close

Close - CRM for sales teams that focuses on calls and email newsletters. Automate communication with customers, increase team productivity and close more deals! Ideal for active sales.

Service benefits

  • Integration with telephony. Make and record calls directly in CRM, improving control and analysis.
  • Email marketing. Automate mailings and track results, increasing sales.
  • Convenience for sales. Intuitive interface for efficient work of the sales department.
  • Sales analytics. Get clear reports and forecasts to make informed decisions.

Basic parameters

  • Top CRM for Ukraine
  • Close: calls + email
  • For sales departments
  • User-friendly interface
  • Support for Ukrainian language
Close
№16

Pipedrive

Pipedrive - CRM for sales growth. Visualize your deal pipeline, automate routine tasks, and increase conversions. The perfect choice for teams looking for effective deal management and control over the sales process.

Service benefits

  • Visualization of sales. Clear deal pipeline to control progress.
  • Convenience for sellers. Intuitive interface simplifies daily work.
  • Automation of routine. Forget about repetitive tasks, focus on sales.
  • Increased conversion. Tools to close deals faster and more efficiently.

Basic parameters

  • Top CRM for Ukraine
  • Clear interface
  • Sales management
  • Automation of routine
  • Funnel visualization
Pipedrive
№17

NetHunt CRM

NetHunt CRM - CRM for Gmail! Manage leads, sales funnels, and automate processes directly from your email. Ideal for small and medium-sized businesses using Gmail. Try NetHunt CRM for more efficient customer management!

Service benefits

  • Integration with Gmail. Manage leads and deals directly from your email, without switching between tabs.
  • Ease of use. An intuitive interface makes working with CRM simple and efficient.
  • Sales automation. Customize sales funnels and automate routine tasks to increase productivity.
  • Personalization. Customize the CRM to suit your business needs, create custom fields and reports.

Basic parameters

  • CRM for Gmail
  • Sales automation
  • Sales funnels
  • Integration with Google
  • Business-friendly
NetHunt CRM
№18

Agile CRM

Agile CRM is a CRM that unifies sales, marketing, and customer support in one intuitive interface. An excellent solution for business automation and improving customer relationships.

Service benefits

  • All in one place. Integrated solution for sales, marketing, and support in Agile CRM.
  • User-friendly interface. Intuitive platform, easy to use for the team.
  • Routine automation. Save time with automated processes and tasks.
  • Business support. Enhanced capabilities for business growth and scaling.

Basic parameters

  • Top CRM for business UA
  • All-in-one integration
  • Process optimization
  • Ukrainian language support
  • Easy implementation
Agile CRM
№19

Capsule CRM

Capsule CRM - simple and user-friendly CRM for small businesses. Manage contacts, deals and projects in one place. The ideal choice for those looking for an easy start in CRM.

Service benefits

  • Simple interface. Easy to learn and use, saving time on training.
  • Convenient contact management. Organize customers and interaction history in one place.
  • Effective deal management. Track deal progress and increase sales.
  • Project organization. Manage projects, tasks, and deadlines in Capsule CRM.

Basic parameters

  • Top CRM for Ukraine
  • Intuitive interface
  • Contact management
  • Deal tracking
  • Easy implementation
Capsule CRM
№20

amoCRM

amoCRM is a CRM system that focuses on messengers. Automate sales with chat funnels, bots, and omnichannel dialogues. Increase profits by communicating with customers where they are comfortable!

Service benefits

  • Convenient chat funnels. Automate sales through messengers, attract more customers.
  • Omnichannel dialogues. Communicate with customers in their usual channel in one window.
  • Helper bots. Automate answers to typical questions, free up managers.
  • Intuitive interface. Easy to learn, quick start for the team.

Basic parameters

  • Top CRM for business UA
  • Convenient CRM for online sales
  • amoCRM: chat-centricity
  • Bots and sales automation
  • Omnichannel: all channels together
amoCRM
№21

Apptivo

Apptivo is a comprehensive suite of business applications with a CRM core, ideal for small and medium-sized businesses. Manage sales, marketing, projects, and more in one place! Try Apptivo to streamline your business processes.

Service benefits

  • Comprehensive solution. Apptivo is more than just CRM, with integrated applications for the entire business.
  • Intuitive interface. An intuitive design makes working with the system simple and efficient.
  • Flexible customization. Personalize the system to meet the needs of your business without involving programmers.
  • Affordable price. Optimal price-to-performance ratio for SMB.

Basic parameters

  • TOP CRM for Ukraine
  • Apptivo: CRM for SMB
  • Suite of business applications
  • User-friendly CRM interface
  • Sales automation
Apptivo
№22

Nutshell

Nutshell is a CRM and email marketing in one tool, ideal for B2B teams. User-friendly interface, sales automation and powerful email marketing capabilities. Optimize customer relations and increase sales!

Service benefits

  • Intuitive interface. Easy to learn, quick start for the team.
  • Powerful email marketing. Attract customers with personalized mailings.
  • B2B focus. Functionality adapted to the needs of B2B sales.
  • Sales automation. Simplifies deal management, increases efficiency.

Basic parameters

  • Top CRM for Ukraine
  • B2B focus
  • Email marketing
  • Easy to use
  • Sales automation
Nutshell
№23

Streak CRM

Streak CRM: A CRM system built into Gmail. Organize sales, customer support, and recruiting directly in your email. Custom pipelines help adapt the system to your business needs.

Service benefits

  • Integration with Gmail. Work with CRM directly in your usual mail, saving time and effort.
  • Custom pipelines. Customize sales and business process stages to suit your unique needs.
  • Ease of use. Streak CRM's intuitive interface simplifies working with customers and deals.
  • Task automation. Automate routine actions, such as sending emails, to increase productivity.

Basic parameters

  • CRM for Gmail
  • Easy pipelines
  • Convenient integration
  • Task automation
  • Collaboration
Streak CRM
№24

Less Annoying CRM

Less Annoying CRM is the perfect choice for small businesses. Simple, intuitive CRM without unnecessary features and complexities. Focus on customers, not complex settings!

Service benefits

  • Simple interface. Intuitive, no training required, time saving.
  • Affordable price. Optimal choice for small businesses with limited budgets.
  • Ukrainian support. Answers to questions and assistance in your native language.
  • Convenient customer management. The entire history of communications in one place, quick access.

Basic parameters

  • Intuitive interface
  • Easy to get started
  • Ukrainian language support
  • Optimized for mobile
  • Affordable price
Less Annoying CRM

CRM comparison

# CRM name Target audience Functionality Free version Price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, profit analysisFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, suppliersAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
3HubSpot CRMSmall business, medium businessFree, automation, integrationFree planfrom $20/month per user
4Bitrix24Small business, medium businessCRM, contact center, projectsFree planfrom $61/month (5 users)
5OneBox OSSmall business, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
6Freshworks CRM (Freshsales)Small business, salesCRM, telephony, AI assistantFree planfrom $9/month per user
7Odoo CRMSmall business, medium businessSales automation, leads, integrationOne App Free (CRM for free)from €24.90/month per user
8KeyCRMSmall business, e-commerceOrders, communication, accounting14-day testfrom $19/month
9SuiteCRMAny business, UkraineSales, marketing, serviceOpen source software (free)from $0/month (self-hosted)
10Creatio (Sales)B2B, B2C, EnterpriseSales automation, low-code, processesFree trial accessprice on request
11Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, Sales automationTest (free of charge)from $159/month
12Binotel SmartCRMSmall business, sales360° card, integration, automation-from UAH 399/month per employee
13Microsoft Dynamics 365 SalesBig business, salesSales automation, integration, analytics30 day testfrom $65/month per user
14SugarCRMB2B, sales, marketingFlexibility, automation, B2BFree testfrom $49/month per user
15CloseSales departments, startups, SaaSCalls, email newsletters, automationTest 14 daysfrom $49/month per user
16PipedriveSmall business, salesDeals, automation, reportsTest 14 daysfrom $14.90/month per user
17NetHunt CRMSmall business, SaaSCRM in Gmail, Sales automation, Lead management14-day trialfrom $24/month per user
18Agile CRMSmall business, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/month per user
19Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
20amoCRMSmall business, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
21ApptivoSmall business, medium businessCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
22NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
23Streak CRMSales, startups, small businessGmail integration, custom pipelines, sales automationFree planfrom $59/month per user
24Less Annoying CRMSmall business, startupsSimplicity, intuitiveness, affordability30 day test$19/month per user

Questions and answers

? Which CRM is suitable for my business?
The choice of CRM depends on the needs and size of your business. We recommend starting with an analysis of your needs.
? What is CRM and why do I need it?
CRM is a system for managing customer relationships, helping to automate sales and marketing.
? Where can I find a CRM rating for Ukraine?
Check out CRM ratings on websites that specialize in software reviews.
? Which CRMs are the most popular in Ukraine?
Popular CRMs include those that offer integrations with Ukrainian services and localization.
? What should I pay attention to when choosing a CRM?
Pay attention to cost, functionality, support, and integration with other services.