Top 21 Online CRM Systems: Rating of the Best in Ukraine

Top CRMs for Business: Review and Comparison of Online Systems

Start with the right CRM

№1

CPAshka

CPAshka is a CRM system for dropshipping in Ukraine. Automate the accounting of dropshippers, orders and payments! Optimize your business and increase profits with CPAshka.

Main advantages

  • Automation of calculations. Accurate accounting of payments to dropshippers, saving the accountant's time.
  • Dropshipper management. Convenient organization and control of work with partners.
  • Real-time reporting. Up-to-date information on sales and profits, always at hand.
  • Cost optimization. Reducing manual labor and errors, increasing profitability.

Features

  • Top CRM for Ukraine
  • Review and comparison
  • User reviews
  • CPAshka: drop leader
  • Accounting automation
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM designed for product business, e-commerce and services. Optimize sales, automate processes and increase profits with LP-CRM! The perfect solution for Ukrainian business.

Main advantages

  • Understandable interface. Easy to learn, even without experience.
  • Sales automation. Increase profits by optimizing your sales funnel.
  • Ukrainian support. Quick help and advice in your native language.
  • Integration with services. Connect the necessary tools for your business.

Features

  • Top CRM for business
  • LP-CRM: Ukrainian CRM
  • E-commerce automation
  • CRM for product accounting
  • User-friendly LP-CRM interface
LP-CRM
№3

Copper

Copper CRM is a CRM designed for Google Workspace. Deep integration with Gmail makes it an ideal choice for teams that actively use email and other Google tools for sales and customer communication.

Main advantages

  • Integration with Gmail. Easily manage contacts and deals directly from your email, without switching between tabs.
  • Sales automation. Save time on routine tasks, focus on customers.
  • User-friendly interface. Intuitive design, quick search for the information you need.
  • Collaboration. Simplify team communication and collaboration in real time.

Features

  • Top CRM online
  • Integration with Gmail
  • Copper - CRM leader
  • User-friendly interface
  • Review and comparison
Copper
№4

Less Annoying CRM

Less Annoying CRM is the perfect choice for small businesses looking for a simple and effective CRM without unnecessary features. Intuitive interface, focus on the needs of small businesses, no overpayment for unnecessary functionality. Try Less Annoying CRM and focus on growing your business!

Main advantages

  • Easy to use. Intuitive interface, no unnecessary features - a quick start for the team.
  • Straightforward pricing. Transparent cost, no hidden fees, predictable budget.
  • Premium support. Personal support, quick help in resolving issues.
  • Optimized for small. Functionality that meets the needs of small businesses, no excesses.

Features

  • Easy to use
  • Intuitive
  • User-friendly interface
  • No unnecessary features
  • Affordable price
Less Annoying CRM
№5

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales automation. Optimize business processes, manage customers, and increase profits with this CRM system. Easy setup and adaptation to your needs!

Main advantages

  • Flexible automation. Customize the CRM to meet the needs of your business, without code.
  • Sales acceleration. Optimize the sales funnel and increase profits.
  • Clear analytics. Track key metrics and make informed decisions.
  • Easy integration. Integrate CRM with your favorite tools in a few clicks.

Features

  • Top CRM online
  • Creatio: leader
  • Low code
  • Process automation
  • Flexible platform
Creatio (Sales)
№6

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. With Keap, it's easy to automate sales, marketing, and organization to focus on business growth.

Main advantages

  • Marketing automation. Create email campaigns and sales funnels automatically.
  • Communication personalization. Address customers individually, increasing loyalty.
  • Data centralization. Store all customer information in one place.
  • Sales optimization. Track deals and increase conversion with analytics.

Features

  • Top CRM online
  • Keap: CRM + automation
  • For small businesses
  • User-friendly interface
  • 24/7 support
Keap (ex-Infusionsoft)
№7

Insightly

Insightly - CRM for small and medium-sized businesses that combines CRM, project management, and many integrations. Streamline sales, marketing, and customer service in one place.

Main advantages

  • Sales growth. Insightly helps manage leads and deals, increasing conversion rates.
  • Project management. Simplify collaboration and track the progress of your projects in one place.
  • Data centralization. All customer and project information is available in one place.
  • Integrations. Easily integrates with other important business tools.

Features

  • CRM for small businesses
  • Integrations with popular services
  • Project management
  • User-friendly interface
  • Sales automation
Insightly
№8

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM from Microsoft that is closely integrated with other 365 services. A scalable solution for sales automation and customer relationship management. Deep integration with Copilot for increased productivity and intelligent prompts.

Main advantages

  • Integration with 365. Seamless work with Office, Teams and other Microsoft tools.
  • Copilot based on AI. Improve sales with intelligent prompts and automation.
  • Deep analytics. Get valuable insights for informed decision-making.
  • Scalability. CRM grows with your business, adapting to changes.

Features

  • Top CRM online
  • Ratings and reviews
  • Choosing a CRM is easy
  • System comparison
  • CRM for business
Microsoft Dynamics 365 Sales
№9

Close

Close - CRM for sales departments that emphasizes calls and automated email newsletters. An ideal choice for those who actively work with customers by phone and email. Optimize communication and increase sales!

Main advantages

  • Understandable CRM. Intuitive interface for quick team training.
  • Calls + Email. Effective communication with clients in one place.
  • Real-time reporting. Track KPIs and improve sales results.
  • Sales automation. Series of letters and tasks save sales people time.

Features

  • Top CRM ratings
  • Close CRM overview
  • Calls and email
  • Sales automation
  • For sales teams
Close
№10

KeyCRM

KeyCRM - Ukrainian CRM for effective business management! Orders from all channels, convenient communication with customers, warehouse control and powerful analytics - all in one system. Optimize your business with KeyCRM!

Main advantages

  • Unified cabinet. All sales and communication channels in one place for convenience.
  • Automation of routine. Forget about manual data entry and monotonous tasks, focus on development.
  • Convenient analytics. Get reports on key indicators for making informed decisions.
  • Ukrainian support. Fast and qualified assistance in your native language.

Features

  • Convenient CRM selection
  • TOP CRM rating
  • Online CRM review
  • CRM comparison online
  • CRM for business
KeyCRM
№11

SalesDrive

SalesDrive - CRM for online trading: integration with marketplaces, delivery services and payment systems. Automate inventory accounting, manage orders and increase sales! The optimal solution for your online store.

Main advantages

  • Integration with marketplaces. Automatic synchronization of products, orders and prices with your stores on Prom, Rozetka and other platforms.
  • Delivery management. Track shipment statuses, integrate with Nova Poshta and other delivery services directly into the CRM.
  • Inventory accounting. Always up-to-date information on the availability of goods, minimize the risk of selling out-of-stock goods.
  • Convenient payments. Process online payments from customers quickly and securely, integration with popular payment systems.

Features

  • Top CRM online
  • SalesDrive integrations
  • For e-commerce
  • User-friendly interface
  • Sales automation
SalesDrive
№12

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline business processes and improve customer engagement with a powerful CRM system.

Main advantages

  • Single platform. Everything for sales, marketing and support in one place. Save time and resources.
  • 360° client overview. The entire history of customer interaction at your fingertips. Increase loyalty.
  • Task automation. Free up time for strategy by automating routine processes.
  • Flexible configuration. Adapt Vtiger CRM to the needs of your business, not the other way around.

Features

  • Top CRM online
  • Vtiger: All in one
  • Sales+Help Integration
  • Process automation
  • User-friendly interface
Vtiger CRM
№13

Agile CRM

Agile CRM is a CRM system that integrates sales, marketing, and service into a single interface. Optimize business processes and increase team efficiency with this comprehensive solution. The perfect choice for growing your business! benefit1- Single platform

Main advantages

  • Єдина платформа. All in one place: sales, marketing, support for efficient operation.
  • User-friendly interface. Easy to learn and use, intuitive features.
  • Full automation. Automates routine tasks, saving you time and resources.
  • Increased sales. Optimize the sales funnel, attract customers and increase profits.

Features

  • Top CRM for business
  • Convenient interface
  • Process automation
  • 24/7 customer support
  • Agile CRM - all in one
Agile CRM
№14

SuiteCRM

SuiteCRM - a powerful open-source CRM. An excellent choice for businesses that need a flexible system with extensive customization options to suit their needs. A free alternative to proprietary CRMs.

Main advantages

  • Open source. Full control over data and functionality, without vendor lock-in.
  • Flexible customization. Adapt the CRM to the unique needs of your business, add features.
  • Free core. Save money on licenses, pay only for the necessary add-ons.
  • Powerful ecosystem. Large community of developers and integrators ready to help.

Features

  • Top CRM: review and selection
  • SuiteCRM: flexible CRM
  • Open source, control
  • Customization to suit needs
  • SuiteCRM Integration and API
SuiteCRM
№15

Capsule CRM

Capsule CRM is a simple and intuitive CRM for managing contacts, deals and projects. The perfect choice for small businesses looking for an easy-to-implement solution.

Main advantages

  • Intuitive interface. Easy to learn, quick start for the whole team.
  • Contact management. Save communication history, segment customers.
  • Sales tracking. Control deals, forecast profits, optimize the funnel.
  • Teamwork. Sharing, tasks, effective communication.

Features

  • Top CRM ratings
  • User-friendly interface
  • For small teams
  • Contacts and deals
  • Simple management
Capsule CRM
№16

OneBox OS

OneBox OS - CRM/ERP platform for business optimization: process automation, built-in telephony, warehouse accounting and electronic document management - all in one place. Manage everything efficiently!

Main advantages

  • Все в одному місці. CRM, ERP, telephony, warehouse, documents - integrated!
  • Flexibility of settings. Easily adapt to the needs of your business.
  • Automation of routine. Forget about repetitive tasks, the system will do everything for you.
  • Clear analytics. Get clear reports for decision making.

Features

  • Top CRMs online
  • OneBox OS: All in one
  • Business automation
  • CRM + ERP integration
  • User-friendly interface
OneBox OS
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a CRM system with built-in telephony, email marketing, and an AI assistant. Automate sales, manage customers, and increase profits. An excellent choice for small and medium-sized businesses.

Main advantages

  • Вбудована телефонія. Call customers directly from the CRM, saving the entire history.
  • Email маркетинг. Personalize email newsletters to increase sales.
  • ШІ-помічник. Automate routine tasks and gain valuable insights.
  • Все в одному. Sales, marketing and support in one platform.

Features

  • Топ рейтинг CRM
  • Freshworks: лідер ринку
  • Телефонія + email
  • ШІ-помічник продажів
  • Зручний інтерфейс
Freshworks CRM (Freshsales)
№18

Apptivo

Apptivo is a suite of business applications with a powerful CRM core, ideal for small to medium-sized businesses. Streamline sales, marketing, and operations in one place! A great choice of CRM for online.

Main advantages

  • Full suite of tools. Sales, marketing, project management - all in one place.
  • Apptivo scalability. Grow with Apptivo: from small business to large enterprise.
  • Affordable price. Optimal solution for SMB with a limited budget.
  • Integration. Easily integrates with other popular services.

Features

  • Top CRM for business
  • Apptivo: CRM for SMB
  • Application integration
  • Customization flexibility
  • User-friendly interface
Apptivo
№19

NetHunt CRM

NetHunt CRM - CRM in Gmail for efficient sales management. Manage leads, build funnels, and automate processes without leaving your email. The perfect solution for small and medium-sized businesses.

Main advantages

  • CRM у Gmail. Work with customers directly from your email without switching between tabs.
  • Convenient integration. Easily connect to Gmail and other Google services.
  • Sales automation. Automate routine tasks and speed up deals.
  • Complete customer history. All customer information in one place, always at your fingertips.

Features

  • Top CRM online
  • NetHunt CRM
  • CRM in Gmail
  • Leads from mail
  • Automation
NetHunt CRM
№20

Zoho CRM

Zoho CRM - cloud platform for automating sales, marketing, and customer service. Optimize business processes, improve customer relationships, and increase profits with Zoho CRM!

Main advantages

  • Sales automation. Increase revenue by optimizing the sales funnel and managing leads.
  • Effective marketing. Personalize campaigns, analyze results, and engage customers.
  • Improved service. Fast support, satisfied customers, and brand loyalty.
  • Flexibility of Zoho CRM. Adapt the system to your business needs and integrate with other tools.

Features

  • Top CRM system online
  • Business automation
  • Zoho CRM: price/quality
  • Cloud CRM system
  • Ukrainian support
Zoho CRM
№21

Bitrix24

Bitrix24 - CRM and workspace in one! Manage sales, clients, projects, and communications from a single platform. The perfect solution for your scaling business. Everything online!

Main advantages

  • All in one place. Manage sales, tasks, and communications from one platform, increasing efficiency.
  • Sales automation. Automate your sales funnel, from lead to deal, to increase profits.
  • Integration with tools. Easily integrate with email, social networks, and other services for convenient work.
  • Effective collaboration. Collaborate on projects, share information, and get quick feedback within the team.

Features

  • Top CRM rating
  • Online access
  • Easy CRM selection
  • Bitrix24: All-in-one
  • User-friendly interface
Bitrix24

CRM comparison table

# System Segment Main features Trial version Minimum price
1CPAshkaDropshipping, eCommerceAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer base, data analysisFree version up to 50 orders per monthfrom $9/month
3CopperSales, marketing, customersGmail integration, automation, customer base14-day trialfrom $29/month per user
4Less Annoying CRMSmall business, entrepreneursSimplicity, efficiency, affordability30-day trial$19/month per user
5Creatio (Sales)B2B, B2C, enterprisesDeal management, process automation, customer baseFree trial accessprice on demand
6Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, Marketing automation, SalesTest (free)from $159/month
7InsightlySmall business, medium businessCRM, project management, integrations14 day trialfrom $29/month per user
8Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot30 day trialfrom $65/month per user
9CloseSales departments, startups, SMEsCalls, email newsletters, automation14 days testfrom $49/month per user
10KeyCRMSmall business, e-commerceOrders, communication, analyticsTest 14 daysfrom $19/month
11SalesDriveOnline stores, online tradingAutomation, integration, sales increaseTest 14 daysfrom 349 UAH/month
12Vtiger CRMSmall business, medium businessSales automation, marketing, customer supportTest 15 daysfrom $15/month per user
13Agile CRMSmall business, startupsAutomation, marketing, supportFree plan (up to 10 users)from $8.99/user/month
14SuiteCRMEnterprises, small businessOpen source, flexibility, customizationOpen Source Software (free)from $0/month (self-hosted)
15Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
16OneBox OSSmall, medium businessAutomation, integration, accountingPart of the applications is freefrom $1.99/month (for 1000 records)
17Freshworks CRM (Freshsales)Small business, medium businessАвтоматизація продажів, CRM, ШІ-помічникБезкоштовний планвід $9/міс за користувача
18ApptivoSMBs, startupsCRM, Automation, IntegrationTest for freefrom $15/month per user (annual payment) or $20/month monthly
19NetHunt CRMSmall business, salesCRM in Gmail, sales automation, sales funnels14 day testfrom $24/month per user
20Zoho CRMAny business, sales, marketingSales automation, contact management, reporting, integrationsFree plan (up to 3 users)from $20/month per user
21Bitrix24SMBs, EnterprisesCRM, projects, communicationsFree planfrom $61/month (5 users)

Questions and answers

? What is the best CRM for Ukraine?
The choice depends on the business, size, and needs. Evaluate functionality, price, integrations, and support.
? Where can I find a CRM rating in Ukraine?
Look for reviews, comparisons, and ratings from Ukrainian experts and users online.
? What is important in a CRM for small business?
Simplicity, price, sales automation, customer support, and email integration.
? Which CRMs are popular in Ukraine?
Salesforce, Zoho CRM, HubSpot CRM, Bitrix24, Creatio, and others. The list may vary.
? Are there free CRM systems?
Yes, there are free plans with limited functionality. Suitable for starting.