The Best CRMs for Online Stores: TOP 11

CPAshka is a CRM for dropshipping in Ukraine. Automates accounting for dropshippers, simplifies order and payment management. Optimize your dropshipping business with CPAshka!

What you get

• Accounting automation. Accurate accounting of dropshippers, orders and payments - without manual labor.
• Convenient dropshipper management. Easily add, edit and control the work of your partners.
• Detailed sales analytics. Track key metrics to increase profits and optimize your business.
• 24/7 support. Our team is always ready to help you with any questions.

Features

• Top CRM for e-commerce
• CPAshka: drop in Ukraine
• Dropshipper automation
• Ukrainian interface
• 24/7 support

LP-CRM - Ukrainian CRM for e-commerce, product business, and service sector. Optimize sales, manage clients, and automate routine tasks. An excellent choice for an online store!

What you get

• Sales automation. Frees up time, reduces manual labor, increases profit.
• Convenient integration. Easily connect to Prom, Rozetka, Nova Poshta.
• Ukrainian support. Qualified assistance from Ukrainian specialists.
• LP-CRM is adapted to the needs of your business. CRM that takes into account the peculiarities of e-commerce in Ukraine.

Features

• Top CRM for e-commerce
• LP-CRM: Made in Ukraine
• Sales automation
• User-friendly interface
• Support in Ukrainian

Keap (ex-Infusionsoft) - CRM and marketing automation designed for entrepreneurs. It helps small businesses organize sales, automate marketing, and improve customer service. An excellent choice for online stores that need advanced features.

What you get

• Sales automation. Saving time and increasing profits through routine automation.
• Personalized marketing. Attract customers with individual offers and messages.
• Convenient contact management. All customer information in one place, easy access.
• Small business support. Keap is designed for entrepreneurs, focusing on their needs.

Features

• Top CRM for e-commerce
• Keap: CRM and Automation
• Integrations with stores
• 24/7 customer support
• Marketing automation

Agile CRM unifies sales, marketing, and service in a single platform. An ideal choice for online stores seeking to optimize all business processes and increase customer loyalty.

What you get

• All in one place. Manage sales, marketing, and customer support in a single system. Agile CRM - for convenience and efficiency!
• Full automation. Automate routine tasks to focus on business development and customer acquisition.
• Personalized experience. Create unique offers for each customer, increasing loyalty and boosting sales.
• Clear analytics. Get clear reports on sales, marketing, and service, to make informed decisions.

Features

• Time saving
• Easy integration
• Full control
• User-friendly interface
• Customer support

Close - CRM for sales departments that intensively use calls and email newsletters. Automate communication with customers and increase sales of your online store!

What you get

• Integration with email. Automate mailings, track openings and clicks, increase conversion.
• Effective calls. Call customers in one click, record conversations, analyze results.
• Convenient sales funnel. Visualize deals, control stages, forecast sales.
• Automation of routine. Forget about repetitive tasks, focus on sales.

Features

• For the site: Top CRM for e-commerce
• Comparison of CRM functions
• Sales optimization
• Convenient CRM selection
• Ratings and reviews

Copper - CRM built for Google Workspace with deep Gmail integration. Automates sales, improves customer communication, and helps your online store grow. The perfect choice if you actively use Google tools.

What you get

• Gmail Integration. Manage customers directly from your inbox, saving time and effort. No switching between tabs!
• Sales Automation. Automate routine tasks to focus on deals and customers.
• Real-time reporting. Get up-to-date data on sales and team performance to make informed decisions.
• Google Workspace. Copper works seamlessly with your existing Google tools, streamlining your workflow.

Features

• Top CRM for e-commerce
• Copper: Gmail Integration
• Sales Automation
• 24/7 Customer Support
• User-friendly interface

SuiteCRM - powerful open source CRM, ideal for online stores. Flexible customization allows you to customize the system to the needs of your business, optimizing customer and sales management.

What you get

• Open source. Full control over data and adaptation to business needs.
• Data security. Information protection and compliance with GDPR requirements.
• Flexible integration. Easy connection to other platforms and services.
• SuiteCRM customization. Customization to the unique needs of your online business.

Features

• Top CRM for e-commerce
• SuiteCRM: flexible CRM
• Open source
• Convenient integration
• Free support

Insightly: CRM for SMB with powerful project management features. Integrations with popular services automate sales and marketing for online stores. Optimize customer experience and increase profits!

What you get

• Sales automation. Increase profits with automated funnels and email marketing.
• Project management. Integrate sales and project execution in one place.
• Integrations. Easily connect with other tools like Shopify and Mailchimp.
• Personalization. Customize Insightly to fit your business needs, not the other way around.

Features

• Top CRM for e-commerce
• Efficiency for online stores
• Insightly: CRM + projects
• SMB: integrations and growth
• Insightly Sales Optimization

amoCRM - CRM with a focus on messengers. Create chat funnels, engage bots, conduct omnichannel dialogues with customers. Ideal for automating communications in online stores and increasing sales!

What you get

• Chat funnels. Automate sales in messengers: lead customers to purchase.
• Omnichannel dialogues. Communicate with customers from any channel in one window.
• Bots for sales. Engage customers 24/7, answer questions instantly.
• Sales growth. Increase conversion through personalized communication.

Features

• amoCRM: sales chat funnels
• Communication automation
• Omnichannel dialogues with the client
• Integration with messengers
• User-friendly interface for sales

Creatio (Sales) - Low-code CRM platform for online store sales automation. Optimize business processes, manage customers and increase profits with a flexible and convenient solution.

What you get

• Sales automation. Optimize the sales funnel, increase conversion and profit.
• Process automation. Customize CRM to fit the needs of your business, not the other way around.
• Low-code tools. Easily adapt the system without involving developers.
• Data centralization. All customer information in one place.

Features

• Top CRM for e-commerce
• Sales automation
• Creatio: low code
• Process automation
• CRM personalization

OneBox OS - CRM/ERP platform for automating an online store business. Manage processes, telephony, warehouse and documents in one place. Optimize work and increase profits!

What you get

• Єдиний інструмент. Managing all aspects of business in one system: CRM, ERP, warehouse, telephony and document management.
• Sales automation. Optimize the sales funnel, increase conversion and increase profits.
• Convenient warehouse management. Control inventory balances, optimize purchasing and avoid shortages.
• Integration with telephony. Handle customer calls directly from the CRM, save communication history and improve service quality.

Features

• CRM for e-commerce
• OneBox OS: all in one
• Process automation
• Telephony integration
• Online warehouse accounting