The Best CRM Systems for Business: TOP 23

Top CRMs for Growing Your Business: Review and Comparison.

Start with the right CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders and payments. Optimize your dropshipping business with CPAshka!

Service benefits

  • Accounting for dropshippers. Automatic calculation of payments, bonuses, penalties for each dropshipper.
  • Convenient analytics. Control efficiency, identify leaders, optimize costs.
  • Automation of routine. Forget about manual data entry and long calculations.
  • Integration with platforms. Easily connect your marketplaces and delivery services.

Features

  • Top CRM for business
  • CPAshka: CRM for dropshipping
  • Dropshipper automation
  • Ukrainian CRM system
  • User-friendly CPAshka interface
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product businesses, e-commerce, and service industries. Automate sales, manage customers, and increase profits with this simple and effective system.

Service benefits

  • Clear interface. Easy navigation, quick access to the necessary functions.
  • Sales automation. Increases the efficiency of the sales department.
  • Ukrainian support. Qualified assistance in your native language.
  • Integration with services. Connection with mail, messengers, IP-telephony.

Features

  • Top CRM for business
  • LP-CRM: Ukrainian CRM
  • E-commerce automation
  • User-friendly interface
  • Ukrainian support
LP-CRM
№3

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Automate sales, marketing, and service to grow faster. All in one place!

Service benefits

  • Marketing Automation. Personalized campaigns, increased sales, time savings on routine tasks.
  • CRM + all in one. Customer, sales, and marketing management in a single platform.
  • Support for entrepreneurs. Specialized support and tools for small businesses.
  • Increased profits. Sales funnel optimization and increased customer loyalty.

Features

  • Top CRM for business
  • Keap: CRM for small
  • Marketing automation
  • All in one solution
  • Support for entrepreneurs
Keap (ex-Infusionsoft)
№4

NetHunt CRM

NetHunt CRM integrates with Gmail, turning your email into a powerful CRM. Manage leads, sales funnels, and automate processes without leaving Gmail. An excellent choice for small and medium-sized businesses.

Service benefits

  • CRM in Gmail. Manage sales, marketing, and customer support directly in your Gmail inbox.
  • Sales automation. Set up funnels and tasks to increase profits.
  • Convenient integration. Easily connect other Google services and applications.
  • Centralized customer base. All customer information in one place, available instantly.

Features

  • Top CRM for business
  • NetHunt CRM in Gmail
  • Leads and funnels
  • Email automation
  • Convenient integration
NetHunt CRM
№5

Streak CRM

Streak CRM - CRM integrated directly into Gmail. Manage sales, customer support, and other processes without leaving your email. Customize your own pipelines to optimize workflow. Ideal for small and medium-sized businesses!

Service benefits

  • Integration with Gmail. Work with CRM directly in your email, conveniently and quickly.
  • Custom pipelines. Customize the sales funnel to meet the needs of your business.
  • Email automation. Send emails automatically on a schedule, saving time.
  • Interaction tracking. Easily monitor the entire history of communication with the client.

Features

  • Top CRM for business
  • Ease of implementation
  • Streak: CRM in Gmail
  • Custom pipelines
  • Sales automation
Streak CRM
№6

Nutshell

Nutshell: CRM + email marketing for B2B teams. An easy-to-use tool that helps build strong customer relationships and automate sales. The ideal choice for growing your business!

Service benefits

  • Easy to use. Intuitive interface, quick training for the whole team.
  • Sales automation. Optimize your sales funnel and close more deals effectively.
  • Email marketing included. Send personalized emails directly from CRM, increase customer engagement.
  • B2B team support. Functionality designed specifically for the needs and challenges of B2B business.

Features

  • Top CRM for B2B
  • User-friendly interface
  • Sales automation
  • Email marketing
  • Nutshell support
Nutshell
№7

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize to fit your business needs, integrate with other systems, and control your data. An excellent choice for those looking for a customized CRM solution.

Service benefits

  • Full adaptation. Customize SugarCRM to your business needs, not vice versa.
  • Open source. Integrate with any other software, expand functionality.
  • B2B orientation. Specialized tools for effective B2B sales.
  • Unlimited growth. Easily scale SugarCRM as your company grows.

Features

  • Top CRM for business
  • SugarCRM: B2B leader
  • Open architecture
  • Flexible settings
  • Integration support
SugarCRM
№8

Close

Close - CRM for sales teams focused on calls and email newsletters. Ideal for active sales, it offers automation of routine tasks and improves communication with customers. Optimize your sales process with Close!

Service benefits

  • Sales productivity. Increases the number of deals thanks to call and email automation.
  • Communication integration. Make calls and send emails directly from CRM.
  • Intuitive interface. Easy to use, the team adapts quickly.
  • Detailed analytics. Get reports to improve your sales strategy.

Features

  • Top CRM for growth
  • Close: CRM for sales
  • Calls and email
  • Sales automation
  • User-friendly interface
Close
№9

Copper

Copper - CRM designed for Google Workspace with deep integration into Gmail. Manage deals and contacts directly from your inbox. Great choice for teams actively using Google tools.

Service benefits

  • Integration with Gmail. Save time switching between platforms, all information in one place.
  • Sales automation. Copper helps automate routine tasks, improving team efficiency.
  • Deal tracking. Convenient monitoring of deal progress and effective sales forecasting.
  • Simple setup. Easy start without the need for developers or complex instructions.

Features

  • Top CRM ratings
  • Integration with Gmail
  • Sales automation
  • Contact management
  • User-friendly interface
Copper
№10

KeyCRM

KeyCRM - Ukrainian CRM for business. Unites orders from all channels, communications, warehouse management, and analytics in one place. Optimize sales and improve customer service!

Service benefits

  • All channels in one window. Combine orders from marketplaces, messengers, and more in a single KeyCRM interface.
  • Comprehensive automation. Automate routine tasks, from order processing to sending SMS.
  • Convenient analytics. Get reports on sales, profit, and channel performance in KeyCRM.
  • Ukrainian support. KeyCRM - is fast support in Ukrainian and adaptation to market needs.

Features

  • Top CRM for business
  • Ukrainian support
  • All sales channels
  • Convenient warehouse management
  • Analytics and reports
KeyCRM
№11

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for sales and marketing automation. Manage customer experience, optimize processes, and increase profits with intelligent tools. An excellent choice for scaling your business!

Service benefits

  • Flexible automation. Automate any business process, adapting to market changes.
  • Fast development. Low code simplifies application and integration creation.
  • Unified platform. Manage sales, marketing, and service in one place.
  • Personalized experience. Create a unique experience for every customer.

Features

  • Top CRM for growth
  • Creatio - leader
  • Process automation
  • Flexible customization
  • Low code, speed
Creatio (Sales)
№12

Insightly

Insightly - CRM for small and medium-sized businesses with powerful project management capabilities. Integrations with popular services automate sales and marketing, simplifying team work and increasing productivity.

Service benefits

  • Project management. Control tasks, deadlines, and resources in one place for project success.
  • Full integration. Connect Insightly with other tools for seamless operation.
  • SMB-friendly. CRM functionality tailored to the needs of small and medium-sized businesses.
  • Sales optimization. More deals thanks to customer tracking at every stage of the sale.

Features

  • Top CRM for SMB
  • Insightly integrations
  • CRM + projects
  • Insightly overview
  • CRM selection 2024
Insightly
№13

Salesforce Sales Cloud

Salesforce Sales Cloud is a CRM leader that helps build effective sales funnels and gain deep insights. Optimize customer interaction and increase your business profits! Ideal for large enterprises.

Service benefits

  • Market leader. Leading platform with wide functionality and support.
  • Scalability. Grows with your business, adapting to needs.
  • Advanced analytics. Detailed reports for better sales understanding.
  • Sales automation. Optimizes the sales funnel, increases team efficiency.

Features

  • Top CRM for business
  • Sales funnels
  • #1 analytics
  • Salesforce is the leader
  • User-friendly interface
Salesforce Sales Cloud
№14

SalesDrive

SalesDrive - CRM for e-commerce that simplifies online store management. Integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize sales and customer service with SalesDrive!

Service benefits

  • Integration with marketplaces. Manage sales from different platforms in one place, saving time.
  • Delivery automation. Simplify logistics and track orders in real time.
  • Convenient warehouse management. Control inventory, avoid shortages and surpluses.
  • Built-in payment solutions. Accept online payments quickly and securely, increasing conversion.

Features

  • CRM rating for sales growth
  • SalesDrive: CRM for e-commerce
  • Integration with marketplaces
  • SalesDrive sales automation
  • CRM for online stores
SalesDrive
№15

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system from Microsoft for sales automation. Integrated with other 365 products and Copilot, provides in-depth data analysis, increases team productivity and improves customer interaction.

Service benefits

  • Глибока інтеграція. Easily works with other Microsoft tools, like Office 365.
  • Copilot. Artificial intelligence helps sell more and faster.
  • Personalization. Customize the system to meet the unique needs of your business.
  • Scalability. Grow with Microsoft Dynamics 365 Sales.

Features

  • Top CRM for growth
  • Convenience and analytics
  • Integration with 365
  • Copilot for sales
  • Process automation
Microsoft Dynamics 365 Sales
№16

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI. Manage sales more efficiently, automate routine tasks and get valuable insights to grow your business. All in one tool!

Service benefits

  • Built-in telephony. Call customers directly from the CRM, save time and money.
  • AI assistant. Analyzes data, gives hints, helps to sell.
  • User-friendly interface. Easy to learn and quickly find what you need.
  • Email marketing. Send emails, track results, increase sales.

Features

  • Top CRM for growth
  • Freshsales: All in one
  • AI assistant for sales
  • Built-in telephony/email
  • Easy to use CRM
Freshworks CRM (Freshsales)
№17

Agile CRM

Agile CRM - A CRM system that integrates sales, marketing, and service into a single interface. Simplifies customer management and automates business processes for better results.

Service benefits

  • All in one place. Manage sales, marketing, and service from a single platform, Agile CRM.
  • Automation of routine tasks. Automate repetitive tasks, freeing up time for strategy.
  • User-friendly interface. Intuitive navigation for easy team work.
  • Improved collaboration. Unite sales, marketing, and support teams in Agile CRM.

Features

  • CRM Overview for Business
  • Agile CRM: All in One
  • Integrated Solution
  • Business Process Automation
  • User-Friendly CRM Interface
Agile CRM
№18

Zoho CRM

Zoho CRM is a cloud-based CRM system for automating sales, marketing, and customer service. Optimize business processes and increase team efficiency with Zoho CRM.

Service benefits

  • Comprehensive automation. Automate sales, marketing, and support in one place, saving time.
  • Clear analytics. Get clear reports and forecasts for informed decision-making.
  • Personalization. Customize Zoho CRM to your business needs, adapt fields and processes.
  • Affordable price. Save money with flexible pricing plans tailored to your budget.

Features

  • CRM systems rating
  • Zoho CRM review
  • Business automation
  • CRM for sales
  • Cloud solution
Zoho CRM
№19

KeepinCRM

KeepinCRM is a simple CRM for small and medium businesses. Manage customers, tasks, deals, warehouse and finances in one place. An ideal solution for optimizing business processes!

Service benefits

  • Ease of implementation. Intuitive interface, quick setup for instant start.
  • Comprehensive solution. Manage customers, tasks, deals, warehouse and finances in one place.
  • Affordable price. Optimal price-performance ratio for small and medium businesses.
  • Ukrainian support. Quality support in your native language for quick issue resolution.

Features

  • Top CRM for business
  • KeepinCRM: simple and convenient
  • Customers, deals, tasks
  • Warehouse and finance in CRM
  • For small and medium businesses
KeepinCRM
№20

monday sales CRM

monday sales CRM - flexible CRM on the monday.com platform, designed to optimize the work of sales teams. Customize processes to suit your business needs, track leads, and increase profits. The perfect solution for companies of any size!

Service benefits

  • Adaptability. Customize the CRM to suit the needs of your team.
  • Integration. Easily combine with other monday.com tools.
  • User-friendly interface. Intuitive design for fast operation.
  • Sales improvement. Increase team efficiency and close more deals.

Features

  • Top CRM for business
  • monday sales CRM
  • monday.com Flexibility
  • For sales teams
  • Sales automation
monday sales CRM
№21

Bitrix24

Bitrix24 is a CRM and workspace in one! Manage sales, communicate with customers through the contact center, and organize projects. Everything you need for the efficient operation of your business.

Service benefits

  • All in one place. Manage sales, tasks and communications from one Bitrix24 platform.
  • Sales growth. Optimize your sales funnel and increase profits with Bitrix24.
  • Data centralization. Store all customer information in a single Bitrix24 database.
  • Ease of use. Intuitive Bitrix24 interface for the whole team.

Features

  • Top CRM for business
  • Bitrix24: all in one
  • Sales automation
  • Convenient contact center
  • Project management
Bitrix24
№22

Odoo CRM

Odoo CRM - A powerful CRM system integrated into the Odoo ERP ecosystem. The ideal solution for comprehensive business management, from sales to marketing and customer service. Streamline your processes and increase efficiency with Odoo CRM!

Service benefits

  • Full Integration. Odoo CRM is tightly integrated with other Odoo ERP modules, ensuring data integrity and efficiency.
  • Flexible Customization. Adapt the CRM to your business needs without programming, using a multitude of options and applications.
  • Intuitive Interface. The intuitive design of Odoo CRM facilitates easy training and use for the entire team.
  • Sales Automation. Automate routine tasks, such as sending emails, scheduling meetings, and creating reports.

Features

  • Top CRM: Market Overview
  • Odoo CRM: ERP Integration
  • Sales Automation
  • Customer Management
  • Reporting and Analytics
Odoo CRM
№23

Vtiger CRM

Vtiger CRM is a comprehensive platform for Sales, Marketing, and Help Desk. It combines all the key functions for growing your business in one place. Streamline sales, automate marketing, and improve customer service with Vtiger! benefit1- All in one place

Service benefits

  • Все в одному місці. Sales, marketing, and customer support - on one platform for seamless operation.
  • Clear pricing. Transparent pricing with no hidden fees. Optimize your budget.
  • Full automation. Automate workflows and increase team productivity with Vtiger CRM.
  • Reporting and analytics. Gain valuable insights for making informed decisions with Vtiger.

Features

  • Top CRM rating
  • Sales+HelpDesk integration
  • Vtiger CRM leader
  • Sales automation
  • CRM overview for business
Vtiger CRM

Overview and comparison of CRM

# CRM system Scope Main features Free plan Minimum price
1CPAshkaDropshippers, suppliers, e-commerceDropshipper accounting, payment automation, order managementFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version for up to 50 orders per monthfrom $9/month
3Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, marketing automation, salesTest (free)from $159/month
4NetHunt CRMSMB, sales, marketingGmail integration, leads, automation14 day trialfrom $24/month per user
5Streak CRMSmall business, freelancersGmail integration, pipelines, customizationFree planfrom $59/month per user
6NutshellB2B, sales, marketingCRM, email marketing, automation14-day trialfrom $16/month per user
7SugarCRMB2B sales, enterprisesFlexibility, customization, integrationFree trialfrom $49/month per user
8CloseActive sales, B2BCalls, email, automation14 day trialfrom $49/month per user
9CopperSmall business, sales teamsGmail integration, deal management, Google contacts14 day trialfrom $29/month per user
10KeyCRME-commerce, trade, servicesOrders, communications, analytics14-day trialfrom $19/month
11Creatio (Sales)B2B, B2C, EnterpriseSales automation, low code, customer experienceFree trial accessprice on request
12InsightlySmall business, medium businessCRM, projects, automation14-day trialFrom $29/user/month
13Salesforce Sales CloudLarge enterprises, salesSales automation, analytics, contact management30-day testfrom $25/month per user
14SalesDrivee-commerce, online storesIntegration, automation, optimization14 day testfrom 349 UAH/month
15Microsoft Dynamics 365 SalesEnterprises, salesSales automation, data analysis, Copilot30 day testfrom $65/month per user
16Freshworks CRM (Freshsales)Small business, medium businessSales automation, telephony, AIFree planfrom $9/month per user
17Agile CRMSmall business, startupsMarketing automation, sales management, customer supportFree plan (up to 10 users)from $8.99/month per user
18Zoho CRMSmall business, medium businessSales automation, customer management, marketing campaignsFree plan (up to 3 users)from $20/month per user
19KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
20monday sales CRMAny business, salesAutomation, adaptability, analyticsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
21Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
22Odoo CRMSmall business, Medium businessAutomation, Integration, ScalabilityOne App Free (CRM for free)from €24.90/month per user
23Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialfrom $15/month per user

Frequently asked questions

? Which CRM is suitable for my business?
It all depends on the needs, company size, and budget. Assess your requirements to choose the optimal system
? Which CRMs are currently popular?
Salesforce, HubSpot, Zoho CRM are market leaders. Pay attention to Pipedrive, Microsoft Dynamics 365
? What is important when choosing a CRM?
Functionality, price, integration with other tools, ease of use, support
? Are there free CRMs?
Yes, some offer basic free plans. HubSpot, Zoho CRM have such options
? Where can I find a CRM rating?
Check out reviews from Gartner, Forrester, Capterra, and other independent experts