TOP 21 CRMs: Best Systems for Your Business

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. A convenient tool for scaling your dropshipping business!

Business benefits

• Automatic calculation. Accurate accounting of dropshippers and their sales, without manual labor.
• Convenient order management. Optimize order processing from customers to shipping.
• Sales analytics. Get detailed reports to improve your dropshipping strategy.
• Integration with platforms. Easily connect CPAshka to your existing tools.

Features

• Top CRM for business
• CPAshka: dropshipping CRM
• Automatic partner accounting
• Easy API integration
• User-friendly CRM interface

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automates sales, order processing and customer support. Optimize your business with LP-CRM!

Business benefits

• Sales automation. Increase profits by automating routine sales and communication processes.
• Ukrainian support 24/7. Always ready to help in our native language, without delays.
• LP-CRM for your business. Specialized CRM for e-commerce, product and services, taking into account needs.
• Integrations with popular services. Easily integrate with Nova Poshta, Prom.ua, Rozetka and other platforms.

Features

• Ratings of CRM systems
• LP-CRM: system overview
• Ukrainian support
• Sales automation
• Integrations for e-commerce

Pipedrive - CRM designed to increase deal conversion. Visualize the sales funnel, optimize processes, and close more deals. Intuitive interface and powerful features for your business growth!

Business benefits

• Visual pipeline. Easily track deals at every stage of the sale to ensure nothing is missed.
• Increased conversion. Pipedrive focuses on closing deals and profits, helping you sell more.
• Intuitive interface. Easy to use, requires no lengthy training, quickly mastered by the team.
• Automation of routine. Automate repetitive tasks, freeing up time to build relationships with customers.

Features

• Top CRM for business
• Pipedrive: deals and funnels
• Clear interface
• Sales automation
• Profit growth

Agile CRM - This CRM unifies sales, marketing, and customer service into a single system. An integrated approach for effective business management and improved customer experience.

Business benefits

• All in one place. Sales, marketing, service - integrated for efficiency.
• User-friendly interface. Easy navigation and quick access to data.
• Task automation. Forget the routine, focus on growth.
• Customer support. Personalized experience for customer loyalty.

Features

• CRM for business
• Agile CRM overview
• Unified platform
• Sales, marketing, service
• Process optimization

Capsule CRM - easy-to-use CRM for small businesses. Manage contacts, deals, and projects in one place. Easy start and an effective tool for growing your business.

Business benefits

• Simple interface. Intuitive navigation for quick mastery.
• Contact management. Store customer information in one place.
• Collaboration. Effective team collaboration on projects.
• Sales analytics. Track deal progress to improve results.

Features

• Top CRM for business
• Easy to use
• Convenient for contacts
• Project support
• Capsule CRM: choice #1

Creatio Sales - low-code CRM for sales automation. The platform with process automation helps optimize the sales funnel, improve customer service, and increase team efficiency. The ideal choice for scaling your business.

Business benefits

• Quick adaptation. Easily change processes without programming, adapting to the needs of the business.
• Sales automation. Optimize the sales funnel and increase profits with Creatio Sales.
• Data centralization. All customer information in one place for effective team work.
• Easy setup. Intuitive interface for quick deployment and use.

Features

• Top CRM rankings
• Overview of Creatio Sales
• Process automation
• Low-code/No-code CRM
• Creatio Reviews

SalesDrive - CRM for online stores that simplifies business management. Integration with marketplaces, delivery services, payment systems, and warehouse management in one place. Automate sales and increase profits!

Business benefits

• Integration with marketplaces. Manage sales from different platforms in one place, simplifying accounting.
• Delivery automation. Track shipments, generate waybills and notify customers.
• Warehouse stock accounting. Always up-to-date information on product availability, avoid shortages.
• Convenient online payments. Accept payments online, automate reconciliation and reduce errors.

Features

• Top CRM for business
• SalesDrive - e-commerce CRM
• Integrations for stores
• Sales automation
• Online warehouse management

amoCRM - A CRM with a focus on messengers! Automate sales through chat funnels, use bots, and unite all customer communication channels in a single window. Increase conversion and loyalty!

Business benefits

• Chat funnels. Automate sales in messengers, guide customers to a deal.
• Sales bots. Engage leads 24/7, answer questions, process orders.
• Omnichannel dialogues. All customer communication in one window, no missed requests.
• User-friendly interface. Easy to learn and use, intuitive functions.

Features

• CRM rankings
• Platform reviews
• Top 10 CRMs
• amoCRM: chat-CRM
• Sales bots

monday sales CRM - a flexible CRM system based on monday.com, tailored for sales teams. Automate your sales pipeline, manage contacts, and close more deals! Ideal for teams that value customization and integration.

Business benefits

• Visualization of data. Easily track progress and analyze sales performance.
• Centralization of information. All customer information in one place for convenience.
• Automation of routine. Free up time for sales by automating repetitive tasks.
• Integration with monday.com. Full control thanks to familiar monday.com tools.

Features

• Top CRM for business
• monday sales CRM overview
• Flexible CRM for sales
• Integration with monday.com
• CRM for teamwork

Copper - CRM designed specifically for Google Workspace. Its deep integration with Gmail makes it an ideal choice for companies that actively use Google services. Simplifies customer management and increases sales efficiency.

Business benefits

• Gmail Integration. Copper works seamlessly with Google Workspace, saving time and effort.
• Simple interface. Intuitive design makes work easy and efficient for the entire team.
• Sales automation. Automates routine tasks, allowing you to focus on sales.
• Real-time reporting. Get up-to-date sales data for informed decision-making.

Features

• Integration with Google
• Ease of use
• Sales automation
• Reporting and analytics
• Customer support

SuiteCRM - a powerful open-source CRM that offers flexible customization options to suit the needs of any business. A free solution for managing customer relationships, sales and marketing.

Business benefits

• Open source. Full freedom of modification and adaptation to needs.
• Data security. Control over information, no third-party access.
• Flexible customization. Customize the system for unique business processes.
• Cost savings. No license fees, reduced costs.

Features

• Top CRM for business
• SuiteCRM: Open source
• Flexible setup
• Free CRM
• Scale your business

Zoho CRM - a cloud-based CRM system that comprehensively automates sales, marketing, and customer service. An ideal solution for optimizing business processes and increasing team efficiency.

Business benefits

• All in one place. Manage sales, marketing, and customer support from a single platform.
• Sales growth. Increase profits with intelligent analytics and automation tools.
• Cost optimization. Reduce operational costs through automation and integration.
• Scalability. Easily adapt the system to the growing needs of your business.

Features

• Top CRM for growth
• Zoho: market leader
• Process automation
• CRM for any business
• Zoho cloud solution

Microsoft Dynamics 365 Sales - A CRM from Microsoft, deeply integrated with other 365 products and Copilot. Automate sales, improve customer engagement, and gain valuable insights for business growth.

Business benefits

• Deep Integration. Connect with Office 365 and other Microsoft products for a seamless workflow.
• Copilot AI. Copilot support helps automate tasks and get real-time analytics.
• Sales Automation. Optimize your sales funnel, increase team productivity, and close more deals.
• Personalization. Customize the CRM to meet your business needs, expanding functionality.

Features

• Top CRM: Review and Comparison
• Dynamics 365: Market Leader
• Microsoft 365 Integration
• Copilot: AI for Sales
• CRM Analysis for Business

Apptivo is a suite of business applications with a CRM core, designed specifically for small and medium-sized businesses. Streamline sales, marketing, project management, and finance in one comprehensive solution.

Business benefits

• All in one place. Manage sales, marketing, projects in Apptivo, a single platform for SMBs.
• Flexible customization. Customize Apptivo to suit your business needs, without unnecessary features and complexity.
• Affordable price. Save money with Apptivo, getting powerful functionality at a competitive price.
• Integration. Easily integrate Apptivo with other tools you already use.

Features

• CRM for SMB
• Apptivo: Solution
• CRM systems overview
• Best CRMs
• Business applications

Binotel SmartCRM - CRM from the telephony leader! 360° customer profile, powerful analytics, convenient tasks, and integration with Binotel PBX. Everything for effective sales management and customer service.

Business benefits

• 360° customer profile. All customer information in one place for quick service.
• Convenient analytics. Analyze sales and customer data to grow your business.
• Task automation. Simplify workflows and increase team productivity.
• Integration with Binotel PBX. Full synchronization of communications for effective customer service.

Features

• Top CRM for business growth
• Binotel SmartCRM: market leader
• 360° customer view
• Analytics and automation
• Integration with Binotel PBX

Freshworks CRM (Freshsales) - CRM system with telephony, email, and AI. Automate sales, manage deals, and communicate with customers in one place. The perfect solution for growing your business!

Business benefits

• Built-in telephony. Call clients directly from the CRM, saving time and resources.
• Email marketing. Personalize mailings, increase customer engagement.
• Freddy AI assistant. Predicts sales, analyzes data, provides helpful advice.
• User-friendly interface. Intuitive, quick to learn, easy to use.

Features

• CRM system ratings
• Freshworks CRM overview
• Integrated telephony
• AI assistant
• Ease of implementation

Bitrix24 - It's a CRM and workspace in one solution. Organize sales, customer support, and projects more effectively. Tools for automating businesses of any size!

Business benefits

• All in one place. Bitrix24 combines CRM, tasks, projects, and communications for effective work.
• Sales growth. Automate your sales funnel, increase conversion and profit for your business.
• Effective collaboration. Collaborate on projects, quickly exchange information, and coordinate.
• Convenient contact center. Process requests from various channels in one interface, increasing loyalty.

Features

• Top CRM for growth
• Bitrix24: A single solution
• Business automation
• CRM + Workspace
• Integration and flexibility

OneBox OS: CRM/ERP platform for business automation. Process management, integrated telephony, warehouse management and document management - all in one system. Optimize your business with OneBox OS!

Business benefits

• All in one place. CRM, ERP, telephony, warehouse - integrated for convenience.
• Automation of routine. Forget about repetitive tasks, OneBox OS will do everything for you.
• Scaling without problems. Easily adapt the system to the growth of your business.
• 24/7 support. Always ready to help with any question.

Features

• Top CRM for business
• OneBox OS: CRM+ERP
• Processes, telephony, warehouse
• Document flow in the system
• All in one solution

Less Annoying CRM - an extremely simple CRM system designed specifically for small businesses. Forget about complex settings and unnecessary features! Focus on customers and sales with the intuitive Less Annoying CRM interface.

Business benefits

• Intuitive. Extremely easy to use, minimal training, quick start for the team.
• Affordable price. Transparent pricing with no hidden fees, ideal for small businesses.
• Easy support. A friendly support team is always ready to help you with any questions.
• All the necessary information. Store all customer data in one place, nothing will be lost.

Features

• Top CRM for business
• Ease of use
• For small business
• No unnecessary functions
• User-friendly interface

KeyCRM - Ukrainian CRM for business. Integrates orders from all channels, customer communications, warehouse management, and analytics. Optimize your business with KeyCRM!

Business benefits

• All channels in one. Manage orders from marketplaces, messengers, and your website in a single interface.
• Comprehensive analytics. Get reports on sales, customers, and advertising performance for decision-making.
• Automation of routine tasks. Forget manual data entry and order processing.
• Convenient warehouse management. Control stock levels and avoid shortages.

Features

• Top CRM for business
• KeyCRM - all in one
• Orders from all channels
• Communications and warehouse
• Analytics for growth

Close CRM - a powerful CRM for sales teams that focuses on calls and email newsletters. Automate your sales funnel, track communications, and close more deals. Ideal for those who actively use phone and email in sales.

Business benefits

• Growth in sales. Automation of calls and email newsletters for greater team efficiency.
• All in one place. Integration of calls, email and contacts for convenient work.
• User-friendly interface. Intuitive design for quick learning and work.
• Sales analytics. Tracking key indicators to optimize sales strategy.

Features

• Top CRM for growth
• Close: sales leader
• Call integration
• Email automation
• Convenience for salespeople