CRM Systems Rating 2024: Top 16 in Ukraine

Top CRMs for Business in Ukraine: Choose the Best System!

Test and choose a CRM

№1

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automates dropshipper accounting, simplifies order management, and increases profits. Optimize your business with CPAshka!

Main advantages

  • Automation of accounting. Accurate calculation of payments to dropshippers, avoiding manual errors.
  • Convenient management. Intuitive interface for quick team adaptation.
  • Optimization of payments. Automatic commission calculation, increased financial transparency.
  • Time saving. Frees up time for business development, not routine tasks.

Basic parameters

  • Top CRM for Ukraine
  • Dropshipping automation
  • CPAshka: market leader
  • User-friendly interface
  • Dropshipper accounting
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product businesses, e-commerce, and the service industry. Optimize sales, automate processes, and increase profits with our CRM system! Made in Ukraine.

Main advantages

  • Intuitive interface. Easy navigation, quick team training, convenient operation.
  • Sales automation. Lead management, sales funnel, real-time reports.
  • Integrations with services. Connection with Nova Poshta, Prom.ua, and other platforms.
  • Ukrainian support. Fast assistance and consultations in native language.

Basic parameters

  • CRM for e-commerce
  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Inventory management
LP-CRM
№3

Bitrix24

Bitrix24 - CRM system and workspace in one! Automate sales, set up a contact center, and manage projects. Optimize business processes with Bitrix24, #1 CRM in Ukraine.

Main advantages

  • All in one place. Manage sales, tasks, and customer communications in one system.
  • Automation of routine. Free up time for strategic tasks by automating everyday processes.
  • Convenient contact center. Process requests from different channels in a single interface.
  • Effective collaboration. Organize team work, information sharing and task execution control.

Basic parameters

  • #1 CRM in Ukraine
  • Everything for business
  • User-friendly interface
  • Sales automation
  • 24/7 support
Bitrix24
№4

monday sales CRM

Looking for a CRM for a sales team in Ukraine? monday sales CRM is a flexible CRM system based on the monday.com platform. Automate processes, track deals, and increase productivity! The perfect solution for Ukrainian business.

Main advantages

  • Easy integration. Compatible with other tools, such as mail, calendars.
  • Convenient adaptation. Customize the CRM to the needs of your business.
  • Centralized management. All customer data in one place.
  • Automation of routine. Forget about repetitive tasks and mistakes.

Basic parameters

  • #1 in Ukraine
  • Flexibility
  • Automation
  • User-friendly interface
  • 24/7 support
monday sales CRM
№5

Odoo CRM

Odoo CRM - a powerful CRM integrated into the Odoo ERP ecosystem. Automate sales, manage customers, and optimize business processes. The perfect solution for scaling your business in Ukraine!

Main advantages

  • Comprehensive solution. CRM integrated with all Odoo modules, from sales to accounting.
  • Full automation. Automate routine tasks and focus on business development.
  • User-friendly interface. Intuitive design for easy navigation and quick learning.
  • Flexible settings. Odoo CRM adapts to the unique needs of your business.

Basic parameters

  • Full integration with ERP
  • Sales automation
  • Flexible process customization
  • Real-time reporting
  • Ukrainian language support
Odoo CRM
№6

Close

Close - CRM for sales teams, focused on calls and email newsletters. Automate sales, increase the number of deals and control communications with customers. The ideal choice for effective sales management in Ukraine.

Main advantages

  • Increased sales. Focus on deals, and Close automates routine, increasing efficiency.
  • Call and email integration. Everything in one place: call, write, track deal progress.
  • Powerful automation. Email series and workflows save time and improve communication.
  • Simple interface. Intuitive design that allows the team to adapt quickly.

Basic parameters

  • Sales automation
  • Integration with mail
  • Convenient sales reports
  • Effective calls
  • Ukrainian language support
Close
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales. Deep integration with Microsoft 365 and Copilot tools automates routine tasks, provides analytics, and helps increase profits. The ideal solution for optimizing sales in Ukraine.

Main advantages

  • Integration with 365. Convenient work with Office, Teams and other Microsoft services.
  • Copilot AI assistant. Data analysis, sales forecasts and communication personalization.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Scalability. The system grows with your business, adapting to your needs.

Basic parameters

  • Integration 365
  • Copilot AI assistant
  • Leads, deals, analytics
  • Sales automation
  • Flexible adaptation
Microsoft Dynamics 365 Sales
№8

SalesDrive

SalesDrive - CRM for online stores in Ukraine. Automate sales, integrate with marketplaces, delivery services and payment systems. Manage your warehouse and increase profits with SalesDrive!

Main advantages

  • Integration with marketplaces. Automatic synchronization of goods, orders and prices for effective sales.
  • Delivery management in 1 click. Simplify order dispatch, choose a carrier directly in the CRM.
  • Payment accounting automatically. Control the flow of funds, avoid accounting errors.
  • Online warehouse accounting. Always up-to-date information about the stock balance in the warehouse.

Basic parameters

  • CRM for e-commerce
  • Sales automation
  • Integrations with everything
  • Online warehouse accounting
  • 24/7 support
SalesDrive
№9

HubSpot CRM

HubSpot CRM - A powerful CRM with a free core! Marketing, sales, and support in one platform. Automate business processes and increase profits. An excellent choice for Ukrainian business!

Main advantages

  • Free start. Start using the CRM at no cost, gradually explore the functionality.
  • All-in-one platform. Unites marketing, sales, and support for seamless operation.
  • User-friendly interface. Intuitive navigation, quick team training.
  • Sales automation. Increases the efficiency of the sales team through automation of routine tasks.

Basic parameters

  • #1 CRM in Ukraine
  • Free CRM for business
  • Marketing, sales in one
  • Process automation
  • 24/7 support
HubSpot CRM
№10

SuiteCRM

SuiteCRM is a powerful open-source CRM system. Numerous settings and integrations allow you to adapt it to the needs of any business. An optimal choice for those looking for a flexible and scalable solution.

Main advantages

  • Open source. Full freedom of configuration and development without restrictions.
  • Free license. No licensing costs, cost savings.
  • Full customization. Adaptation to the unique needs of your business.
  • Independence. Control over data and infrastructure without intermediaries.

Basic parameters

  • CRM for business in Ukraine
  • Open source, flexibility
  • Free CRM system
  • Customization to needs
  • Integration with other services
SuiteCRM
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Streamline sales, marketing, and customer service in one place. Scale your business with Keap!

Main advantages

  • Marketing automation. Attract customers 24/7, personalize communication and increase sales.
  • Data centralization. All customer information in one place for effective interaction.
  • Sales growth. Automation and personalization increase conversion and profit.
  • Ukrainian language support. Setup and support from Ukrainian-speaking experts.

Basic parameters

  • CRM for business growth
  • Sales automation
  • Convenient marketing
  • Ukrainian language support
  • All in one place
Keap (ex-Infusionsoft)
№12

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 in the world for building effective sales funnels and in-depth analytics. Optimize the sales department and increase profits!

Main advantages

  • Зростання продажів. Optimize the sales funnel and increase company profits.
  • Deep analytics. Get valuable insights for making informed decisions.
  • Automation of routine. Free up the team's time from repetitive tasks.
  • Data centralization. All customer information in one place.

Basic parameters

  • Leading CRM in Ukraine
  • Sales automation
  • Reporting and analytics
  • Business scaling
  • Cloud CRM platform
Salesforce Sales Cloud
№13

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to the needs of your business and optimize customer interaction. One of the best CRMs for the Ukrainian market!

Main advantages

  • Flexibility of settings. Adapt SugarCRM to the needs of your business, not the other way around.
  • Open source. No restrictions and vendor lock-in, integration with any systems.
  • B2B orientation. Tools for complex sales and long-term customer relationships.
  • Scaling. Develop CRM along with the growth of your company.

Basic parameters

  • Open source
  • B2B focus
  • Flexible setup
  • Integration
  • Report automation
SugarCRM
№14

Agile CRM

Agile CRM is a comprehensive CRM system that unifies sales, marketing, and customer support in a single interface. Optimize business processes and increase team efficiency! An excellent choice for Ukrainian businesses.

Main advantages

  • All in one place. Sales, marketing, and service - in a single system for convenience.
  • Routine automation. Free up team time by automating many processes.
  • Intuitive interface. Intuitively understandable design for easy adaptation.
  • Business support. The support team is always ready to help with questions.

Basic parameters

  • CRM for business growth
  • Sales, marketing in Agile
  • Integration: all in one
  • Sales automation
  • Ukrainian language support
Agile CRM
№15

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Streamline business processes and increase profits! The perfect solution for Ukrainian business.

Main advantages

  • Комплексна автоматизація. Optimize sales, marketing, and customer support in a single Zoho CRM system.
  • Flexibility of settings. Adapt the CRM to the needs of your business, not the other way around, thanks to extensive customization options.
  • Integration with Zoho Suite. Full compatibility with other Zoho products for seamless operation.
  • Scalability of solutions. Grow your business without worrying about CRM functionality limitations.

Basic parameters

  • Top CRM for Ukraine
  • Zoho CRM - all in one
  • Business automation
  • User-friendly interface
  • Ukrainian support
Zoho CRM
№16

amoCRM

amoCRM - A CRM with a focus on messaging. Automate sales through chat funnels, use bots, and conduct omnichannel dialogues. Increase profits and improve customer communication!

Main advantages

  • Chat sales funnels. Automate customer communication in messengers, increase conversion rates.
  • Omnichannel dialogues. All customer requests in one window, quick response from any channel.
  • Integration with messengers. Convenient communication with customers through preferred communication channels, without losing a single request.
  • Bots for 24/7 support. Automatic request processing, answers to customer questions at any time of the day.

Basic parameters

  • #1 CRM for business
  • Sales automation
  • User-friendly interface
  • 24/7 support
  • Integration with messengers
amoCRM

CRM comparison table

# Product Type of business Features Trial Base price from
1CPAshkaDropshippers, eCommerce, entrepreneursDropshipper accounting, order automation, profit analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, sales, integrationsFree version for up to 50 orders per monthfrom $9/month
3Bitrix24Business, teams, entrepreneursCRM, automation, communicationsFree planfrom $61/month (5 users)
4monday sales CRMSmall, medium businessAutomation, deals, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
5Odoo CRMSmall, medium businessSales automation, data centralization, business scalingOne App Free (CRM free)from €24.90/month per user
6CloseB2B, SaaS, salesCalls, email, automation14 day testfrom $49/month per user
7Microsoft Dynamics 365 SalesAny business, salesSales automation, integration, analytics30 day trialfrom $65/month per user
8SalesDriveOnline stores, eCommerceAutomation, integration, analytics14 day testfrom 349 UAH/month
9HubSpot CRMSmall business, startupsFree core, automation, integrationFree planfrom $20/month per user
10SuiteCRMSmall, medium, enterpriseOpen source, customization, integrationOpen source software (free)from $0/month (self-hosted)
11Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
12Salesforce Sales CloudSales departments, businessAutomation, analytics, collaboration30 day testfrom $25/month per user
13SugarCRMB2B, sales, marketingOpen source, flexibility, B2B salesFree testfrom $49/month per user
14Agile CRMSMBs, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/user/month
15Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
16amoCRMSmall business, salesChat funnels, omnichannel, automation14-day trialfrom $15/month per user

Questions and answers

? What CRM is popular right now?
Many choose KeyCRM, NetHunt CRM, Creatio, SalesDrive, and others, depending on their needs.
? What is the cheapest CRM?
The cost depends on the functionality. Consider those with free plans or trial periods.
? What CRM is best for small business?
SalesDrive, SendPulse CRM, or KeepinCRM are often suitable due to their simplicity and price.
? What CRM is best for large business?
Creatio or SAP CRM usually have advanced functionality for large teams.
? Where can I find a CRM rating for 2024?
Look for reviews on IT journals and blogs that specialize in SaaS