TOP 13 Best Online CRM Systems for Business

A review of the best online CRMs for your business in Ukraine!

Choose a CRM to fit your processes

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate routine, manage customers effectively. The perfect solution for growing your business online!

What you get

  • Convenient interface. Intuitively understandable design for quick team adaptation.
  • Ukrainian support. Prompt support in Ukrainian 24/7.
  • Sales automation. More deals, less manual work, focus on customers.
  • Integration with services. Easy connection to favorite business tools.

Features

  • For e-commerce
  • Business automation
  • Convenient interface
  • 24/7 technical support
  • Integration with API
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify logistics and increase profits! Optimize your business with CPAshka - the best online CRM system.

What you get

  • Accounting of dropshippers. Automatic calculation of commissions and payments, saving time.
  • Order automation. Order processing in a few clicks, minimizing errors.
  • Convenient analytics. Reports on sales, profit and dropshippers for growth.
  • Integration with TTN. Automatic creation of TTN, fast delivery of goods.

Features

  • CRM for dropshipping
  • Accounting automation
  • User-friendly interface
  • 24/7 support
  • Sales analytics
CPAshka
№3

Pipedrive

Pipedrive - CRM for sales growth. Visualize the sales funnel, automate the routine, and convert more deals. Pipedrive will help you focus on the main thing - closing deals. Try it for free!

What you get

  • Visual pipeline. Easily track deals at every stage and manage sales.
  • Increased conversion. Pipedrive helps close more deals faster.
  • Simple integration. Integrate with mail, calendar and other tools.
  • User-friendly interface. Intuitive design for fast team training.

Features

  • Clear interface
  • Sales visualization
  • Routine automation
  • Real-time reporting
  • Ukrainian support
Pipedrive
№4

Binotel SmartCRM

Binotel SmartCRM - CRM by Binotel: complete customer information (360°), analytics, tasks and integration with PBX. Manage sales more efficiently! Optimize your business with the best CRM.

What you get

  • 360° customer profile. The entire interaction history in one place for a personalized approach.
  • Sales analytics. Clear reports for informed business decisions.
  • PBX integration. Calls and customers in a unified ecosystem for effective communication.
  • Task automation. Reminders, meetings, and performance monitoring in a user-friendly interface.

Features

  • 360° customer profile
  • Analytics for growth
  • Tasks and control
  • Telephony integration
  • User-friendly interface
Binotel SmartCRM
№5

SalesDrive

SalesDrive - CRM for e-commerce: integration with marketplaces, delivery services, payment systems and warehouse accounting. Automate your online store and increase sales!

What you get

  • All in one place. Manage sales, warehouse and delivery from one platform.
  • Integration with marketplaces. Sell on Rozetka, Prom.ua and other platforms effortlessly.
  • Automation of routine. Forget about manual data entry and reporting.
  • 24/7 support. Our team is always ready to help you with any question.

Features

  • CRM for e-commerce
  • Sales automation
  • Integrations for stores
  • Online warehouse management
  • Business process optimization
SalesDrive
№6

SugarCRM

SugarCRM - A flexible, open-source CRM system ideal for B2B sales. Customize your CRM to your needs and get the most out of your sales. The optimal choice for those seeking control and scalability.

What you get

  • Open Source. Complete freedom of customization and integration.
  • Flexible Customization. Adaptation to the needs of your business.
  • B2B Sales. Optimized for complex sales.
  • Integrations. Easily connect the services you need.

Features

  • Open Source
  • B2B Focus
  • Flexible Customization
  • Scalability
  • Integrations
SugarCRM
№7

NetHunt CRM

NetHunt CRM - CRM for Gmail that allows you to manage leads, sales funnels and automate processes directly from your email. An ideal solution for small and medium-sized businesses looking for an easy-to-use and effective CRM.

What you get

  • Integration with Gmail. Manage sales directly from your email, without switching between tabs.
  • Sales funnels. Visualize the customer journey and increase conversion to deals.
  • Automation of routine. Automate email campaigns, tasks, and notifications.
  • Customer accounting. Keep a history of customer interactions in one place.

Features

  • CRM for Gmail
  • Convenient integration
  • Sales automation
  • Lead tracking
  • Sales funnels
NetHunt CRM
№8

Nutshell

Nutshell: simple CRM + email marketing for B2B. Automate sales, manage leads, and communicate with customers effectively. The ideal choice for growing your business!

What you get

  • Simple interface. Intuitive, fast team training.
  • Email marketing in CRM. Personalized campaigns, increased sales.
  • For B2B teams. Effective relationship management with business clients.
  • Full integration. All data in one place, without switching between systems.

Features

  • Easy to use
  • Sales automation
  • Email marketing
  • B2B orientation
  • Integration with mail
Nutshell
№9

Zoho CRM

Zoho CRM - A cloud-based CRM system that automates sales, marketing, and customer support. The ideal solution for optimizing business processes and increasing profits. Try it for free!

What you get

  • Increase sales. Automate routine tasks, attract more leads, and close more deals.
  • Improve marketing. Personalize campaigns, track results, and increase ROI.
  • 24/7 customer support. Provide fast and high-quality support, increase customer loyalty.
  • Integration with other services. Connect Zoho CRM with your favorite tools for convenience.

Features

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Real-time analytics
  • Integration with other services
Zoho CRM
№10

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Manage processes, telephony, warehouse and document management in a single system. Optimize work and increase profits!

What you get

  • Everything in one place. CRM, ERP, telephony, warehouse, documents - integrated for efficiency.
  • Business automation. Set up processes, minimize manual work and increase profits.
  • Flexible setup. Customize OneBox OS to your unique business needs.
  • 24/7 support. Our experts are always ready to help you at every stage.

Features

  • Everything in one place
  • CRM+ERP platform
  • Business automation
  • Flexible settings
  • 24/7 support
OneBox OS
№11

Insightly

Insightly - Project management CRM, ideal for small and medium-sized businesses. Streamline sales, marketing and projects in one place. Many integrations to grow your business!

What you get

  • Easy implementation. Intuitive interface, quick start for your team.
  • Project management. Combine CRM and projects in one place, effective task control.
  • Integrations for SMB. Support for the services you need: mail, marketing, accounting - all in one.
  • Sales growth. Optimize the sales funnel, increase profits, analyze data.

Features

  • Ease of implementation
  • Integration with mail
  • User-friendly interface
  • 24/7 customer support
  • Sales automation
Insightly
№12

monday sales CRM

monday sales CRM - a flexible CRM system based on the monday.com platform, designed to increase the productivity of sales teams. Automate processes, track deals and improve collaboration to achieve greater results! The perfect choice for modern business.

What you get

  • Intuitive interface. Easy to learn and use every day, adapts to needs.
  • Full integration with monday.com. Take full advantage of the platform for teamwork.
  • Sales automation. Automate routine tasks and increase the efficiency of the sales department.
  • Convenient deal management. Track deals at every stage of the sales funnel.

Features

  • Easy start
  • Clear interface
  • Sales automation
  • Flexible settings
  • Collaboration
monday sales CRM
№13

HubSpot CRM

HubSpot CRM - a free CRM for marketing, sales, and support. All in one platform! Streamline your sales funnel, automate marketing, and improve customer service. The perfect CRM for growing your business.

What you get

  • Free start. Key CRM features are available at no charge, get started now!
  • Single platform. Marketing, sales and support in one place.
  • Automation. Free up time by automating routine tasks.
  • Growth with HubSpot. Scale your business by expanding functionality.

Features

  • Free CRM core
  • Integration with tools
  • Process automation
  • Intuitive interface
  • 24/7 customer support
HubSpot CRM

CRM in comparison

# CRM name Purpose Main features Free plan Initial cost
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, data analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerceAutomation, logistics, profitFree for the first 100 leadsfrom $5/month
3PipedriveSmall business, salesSales funnel, automation, dealsTest 14 daysfrom $14.90/month per user
4Binotel SmartCRMSmall business, medium business360° profile, analytics, automation-from 399 UAH/month per employee
5SalesDriveeCommerce, sellers, entrepreneursIntegration, automation, sales14 day testfrom 349 UAH/month
6SugarCRMB2B, Sales, EnterprisesFlexibility, Scalability, B2B SalesFree trialfrom $49/month per user
7NetHunt CRMSmall business, sales, marketingGmail integration, automation, sales funnels14 day trialfrom $24/month per user
8NutshellB2B, small/medium businessCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
9Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
10OneBox OSSmall business, medium businessCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
11InsightlySmall business, medium businessCRM, Project management, marketing automationTest 14 daysfrom $29/month per user
12monday sales CRMSmall business, medium businessAutomation, tracking, collaborationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13HubSpot CRMSmall business, startupsAutomation, sales funnel, supportFree planfrom $20/month per user

Frequently asked questions

? Which CRM is suitable for my business?
The choice depends on the needs: size, industry, budget. Assess what is important: automation, marketing, support?
? What features to look for in a CRM for sales?
Automation, lead management, forecasting, reports, integration with other sales tools?
? How much does CRM implementation cost?
The cost ranges from free to expensive. Consider fees for users, features, support.
? How quickly can I learn to work with a CRM?
Most CRMs have an intuitive interface and training materials. There are also courses and consultants.
? Where can I find a rating of CRM systems for business?
There are online reviews, ratings, user feedback. Browse a few to make an informed choice.