TOP 22 CRMs for Logistics: A Review of the Best Systems

LP-CRM is a Ukrainian CRM for product business, e-commerce and service sector. Optimize logistics, manage orders and improve customer service with our CRM. The perfect solution for your growth!

Business benefits

• Convenient interface. Intuitive system, quick team training.
• Automation of routine. Optimize operations and forget about manual labor.
• Real-time reporting. Full control over the business through analytics.
• 24/7 support. Our team is always ready to help resolve issues.

Functionality

• Logistics automation
• User-friendly interface
• Ukrainian support
• Integrations with services
• Reporting and analytics

CPAshka - CRM for dropshipping in Ukraine. Automate dropshipper accounting, simplify logistics and increase profits. The best solution for effective dropshipping management!

Business benefits

• Automation of accounting. Accurate calculation of payments to dropshippers, saving time and resources.
• Transparency of cooperation. Complete information about orders and profits in real time.
• Convenient analytics. Track work efficiency and make informed decisions.
• Integration with platforms. Easy connection to popular services for dropshipping.

Functionality

• Automation of logistics
• Calculation of dropshippers
• CRM for dropshipping
• Ukrainian product
• Process optimization

Nutshell - CRM + email marketing built for B2B teams. Streamline sales and customer communication in logistics. Simplify processes and increase efficiency!

Business benefits

• Easy integration. Integrate with your favorite tools instantly.
• Intuitive interface. Easy to use, no tech skills required.
• Sales automation. Increase team efficiency and close more deals.
• Powerful email marketing. Attract customers with targeted campaigns.

Functionality

• Sales automation
• Email integration
• Reporting and analytics
• User-friendly interface
• Customer support

SugarCRM - flexible open-source CRM, ideal for B2B sales, especially in logistics. Customize to fit your business needs and streamline customer and deal management!

Business benefits

• Open source. Personalization to meet business needs, flexible integration.
• Full adaptation. Process customization for unique workflows.
• Extended capabilities. Analytics and reporting for decision making.
• B2B focus. Effective sales management in your segment.

Functionality

• CRM for logistics
• B2B sales
• Flexible platform
• Open architecture
• SugarCRM

Zoho CRM - cloud CRM for logistics. Automate sales, marketing and service in one place. Optimize processes, improve customer experience and increase profits. The perfect solution for the logistics business!

Business benefits

• Route optimization. Automatic planning and tracking of transportation, fuel economy.
• Delivery control. Full monitoring of cargo in real time, minimizing delays.
• Reporting automation. Convenient reports on key indicators, performance analysis.
• Integration with services. Easy connection to GPS, WMS and other software.

Functionality

• CRM for logistics
• Sales automation
• User-friendly interface
• Flexible settings
• 24/7 support

Salesforce Sales Cloud - the leader among CRMs, helps logistics companies build sales funnels, analyze data, and improve customer relationships. Optimize processes and increase profits!

Business benefits

• Route optimization. Intelligent planning to save time and fuel
• Delivery forecasting. Accurate data to increase customer satisfaction
• Reporting automation. Instant access to key performance indicators
• Integration with systems. Easy connection with WMS, TMS, and other platforms

Functionality

• Process optimization
• User-friendly interface
• Powerful analytics
• Scalability
• Integration with other services

Binotel SmartCRM - CRM for logistics: 360° client profile, tasks, analytics and integration with PBX. Optimize logistics processes, control every stage of delivery and increase customer satisfaction!

Business benefits

• 360° customer overview. All customer information in one place for quick response.
• Task automation. Simplifies routine operations, increases team productivity.
• Integration with telephony. Manage calls directly in CRM, analyze conversations.
• Detailed analytics. Get reports and forecasts for informed decisions.

Functionality

• 360° customer profile
• Logistics analytics
• Tasks in one click
• PBX integration
• Process optimization

Microsoft Dynamics 365 Sales - a powerful CRM for logistics that easily integrates with other Microsoft 365 tools. With Copilot, your sales will be more efficient and the customer experience will be seamless. Optimize processes and increase profits!

Business benefits

• Integration 365. Data synchronization and work in a single Microsoft environment.
• Copilot. Artificial intelligence for optimizing sales and service.
• Supply chain optimization. Reduces costs, increases visibility of transportation, improves control.
• Real-time reporting. Instant access to analytics for decision-making.

Functionality

• Process automation
• Convenient integration
• Real-time analytics
• Logistics optimization
• Copilot Support

Capsule CRM: Simple CRM for logistics. Manage contacts, deals, and projects in one place. Easy to use, ideal for optimizing logistics processes and improving customer relationships.

Business benefits

• Simple contact management. Keep all customer information in one place for quick access.
• Deal optimization. Track deals at every stage to increase profits.
• Convenient project management. Plan and control projects without losing important details.
• Integration with tools. Connect Capsule CRM to your favorite apps for efficient work.

Functionality

• Intuitive interface
• Specifically for logistics
• Process automation
• Deal tracking
• Convenient contact management

OneBox OS - CRM/ERP platform for logistics: automate processes, manage telephony, warehouse and documents in one system. Optimize delivery and increase the efficiency of your business!

Business benefits

• Everything in one place. Manage processes, warehouse, telephony and documents in a single system.
• Route optimization. Plan optimal routes, reduce fuel costs and delivery time.
• Improving efficiency. Automate routine operations, focus on business development.
• Convenient control. Get complete information about orders, inventory and finances in real time.

Functionality

• Logistics under control
• All processes in OneBox OS
• Telephony and CRM in one
• Warehouse accounting at 100%
• Automation of document flow

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant designed to optimize logistics processes. Manage customers, deals, and communications effectively, increasing your team's productivity.

Business benefits

• All in one place. Phone, email and AI - in a single platform, simplifies communication and data analysis.
• Increased sales. Automation of routine tasks allows you to focus on closing deals.
• Increased productivity. The AI assistant automates data entry and provides valuable tips, saving you time.
• Integration with other systems. Easily integrates with other tools used in your company.

Functionality

• Intuitive interface
• Sales automation
• Built-in telephony
• Freddy AI Assistant
• Real-time reporting

Streak CRM: CRM right in your Gmail! Create custom pipelines to track deals and optimize the work of your logistics company. Integration with mail and flexible settings.

Business benefits

• Integration with Gmail. All customer communication and data in one familiar interface.
• Custom pipelines. Customize the sales funnel to meet the needs of your business.
• Team collaboration. Easily share information and tasks with the team.
• Report automation. Get up-to-date performance data without extra effort.

Functionality

• Ease of integration with Gmail
• Custom pipelines
• Logistics optimization
• User-friendly interface
• Sales automation

monday sales CRM - A flexible CRM system for logistics based on monday.com. Optimize your sales pipeline, manage customers, and automate routine tasks. The ideal solution for sales teams in the logistics sector! benefit1 - Adaptation to needs

Business benefits

• Адаптація під потреби. Customize the CRM to fit your company's unique logistics processes, without limitations.
• Full integration. Combine data from all your systems for a single view of the customer.
• Clear analytics. Get real-time reports on sales performance and key metrics.
• Team collaboration. Improve interaction between sales and logistics departments on a single monday.com platform.

Functionality

• Flexibility based on monday.com
• Sales automation
• Integration with tools
• User-friendly interface
• Deal tracking

KeepinCRM is a simple CRM for small and medium-sized businesses that helps organize clients, tasks, deals, warehouse, and finances. Optimize logistics processes and increase the efficiency of your business with KeepinCRM!

Business benefits

• Everything in one place. Manage clients, deals, warehouse, and finances in the single KeepinCRM system.
• User-friendly interface. The intuitive design simplifies teamwork and speeds up adaptation.
• Logistics optimization. Automate key processes to increase the efficiency of transportation.
• SME Support. A solution designed specifically for the needs of small and medium-sized businesses.

Functionality

• Logistics automation
• User-friendly interface
• Customer accounting
• Task management
• Financial control

KeyCRM - Ukrainian CRM for logistics: combine orders from all channels (marketplaces, websites), manage communications, warehouse, and get analytics. Optimize logistics processes with KeyCRM!

Business benefits

• Everything in one place. Integration of all sales channels, warehouse management, and communications
• Automation of routine tasks. Optimize processes and reduce time on manual operations
• Clear analytics. Get clear reports for making informed decisions
• Ukrainian support. The KeyCRM team is always ready to help you in Ukrainian

Functionality

• Logistics automation
• Online order tracking
• Convenient CRM for warehouse
• Integration with marketplaces
• Analytics for logistics

HubSpot CRM: Free CRM for logistics! Organize sales, marketing, and support in one place. Streamline processes and increase the efficiency of your logistics business.

Business benefits

• Free CRM. Start now, at no cost, with basic functionality.
• Single platform. Marketing, sales, and support in one place.
• Scalability. Easily add features as your business grows.
• Automation. Streamline routine tasks, save time.

Functionality

• Logistics: process optimization
• HubSpot: CRM #1 for business
• Free CRM for start
• Sales/marketing automation
• Convenient data integration

SuiteCRM - a powerful open-source CRM system that is ideal for logistics. Flexible customization to your needs, customer management and process optimization. A free alternative with great functionality!

Business benefits

• Full adaptation. Customize the CRM to suit your business needs, without restrictions.
• Open source. No vendor dependence, full control.
• Integration with everything. Connect CRM with your favorite software for efficiency.
• Cost optimization. Savings on licenses, focus on development.

Functionality

• Open source
• Flexible setup
• CRM for logistics
• Process optimization
• Data security

amoCRM - CRM focused on messengers, ideal for logistics. Automate customer communication through chat funnels, bots, and omnichannel dialogues. Optimize logistics processes and increase sales!

Business benefits

• Chat sales funnels. Automate order processing through messengers, increasing speed and conversion.
• Omnichannel dialogues. Collect all customer inquiries in one window, don't miss a single request.
• Helper bots. Unload managers by automating routine questions and consultations around the clock.
• Instant communication. Respond to customers promptly, increasing loyalty and satisfaction.

Functionality

• Chat funnels for logistics
• Automation in messengers
• Omnichannel communications
• Integration with bots
• Easy-to-use CRM

Insightly: CRM, projects, and integrations designed for SMBs. Streamline sales, marketing, and delivery. A great choice if you are looking for a comprehensive CRM for your logistics business.

Business benefits

• Route optimization. Accurate data analysis for profitable transportation and reduced fuel costs.
• Software integration. Easy connection to accounting systems, GPS, and other important software.
• Project management. Control every stage of delivery: from order to cargo arrival.
• Simple analytics. Convenient reports for quick assessment of work efficiency and opportunity search.

Functionality

• Logistics optimization
• CRM for SMB
• Integrations for business
• Simple implementation
• Process automation

NetHunt CRM - CRM in Gmail, ideal for logistics. Manage leads, sales funnels and automate processes directly from your mail. Optimize communication and increase the efficiency of your logistics business!

Business benefits

• Integration with Gmail. Manage leads and deals directly from your mail, without switching between tabs.
• Automation of routine. Automate tasks, reminders and notifications so you don't miss important details.
• Centralized database. Store all customer and deal information in one place, easily accessible to the team.
• Sales funnel optimization. Track deal progress at each stage and identify weak points.

Functionality

• Integration with Gmail
• Sales automation
• Convenient lead management
• Sales funnel in email
• Especially for logistics

Keap (ex-Infusionsoft) - CRM з автоматизацією маркетингу, розроблена для підприємців. Оптимізуйте продажі та маркетинг, щоб зосередитись на розвитку бізнесу. Ідеальна для логістичних компаній, що прагнуть масштабуватись!

Business benefits

• Автоматизація продажів. Економте час, залучайте більше клієнтів.
• Персоналізований маркетинг. Зв'язуйтесь з клієнтами на особистому рівні.
• Зручне керування контактами. Вся інформація про клієнтів в одному місці.
• Аналітика та звіти. Відстежуйте результати та покращуйте стратегії.

Functionality

• Автоматизація продажів
• Зручний інтерфейс
• Цільовий маркетинг
• Підтримка клієнтів
• Оптимізація процесів

Agile CRM: unifies sales, marketing, and service in a single interface. An effective solution for logistics, allowing you to optimize business processes, improve communication with customers, and increase profits.

Business benefits

• Single Interface. Sales, marketing, and service in one place for coordinated work.
• Logistics Optimization. Automate tasks and improve cargo coordination.
• Increased Efficiency. Speed up order processing and improve communication.
• Improved Customer Service. Provide fast and high-quality customer support.

Functionality

• Logistics Automation
• Integration: all in one
• User-friendly interface
• Reporting and Analytics
• 24/7 Support