Top 18 CRM Systems for Business in Ukraine

CRM Rating for Business in Ukraine: Choose the Optimal Solution!

Choose a modern CRM

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! Optimized for the needs of the Ukrainian market.

Key advantages

  • Automation of sales. Time saving, more deals, less routine.
  • User-friendly interface. Intuitive, easy to learn.
  • Ukrainian language support. Quick help from experts from Ukraine.
  • Integration with services. Easy to connect the necessary tools.

Features

  • CRM for e-commerce
  • Business automation
  • User-friendly interface
  • Ukrainian language support
  • Sales analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, optimize accounting and increase profits. The best choice for scaling your business!

Key advantages

  • Automation of payments. Accurate calculation of rewards to dropshippers, without delays.
  • Convenient management. Intuitively understandable interface, quick team training.
  • Real-time reporting. Track sales and profit at any time.
  • Ukrainian support. Quick help in your native language, adapted to your needs.

Features

  • CRM for dropshippers UA
  • CPA automation
  • Accounting for dropshippers
  • Integrations with TNN
  • Reporting and analytics
CPAshka
№3

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Automate your sales funnel, manage contacts, and optimize marketing campaigns. All in one place for effective business growth!

Key advantages

  • Marketing automation. Attract more customers with personalized campaigns.
  • Data centralization. All customer information in one place for better service.
  • Simple sales management. Increase sales with effective tools.
  • Understandable support. Ukrainian-language support and resources for your success.

Features

  • CRM for business growth
  • Marketing automation
  • Intuitive interface
  • Ukrainian support
  • Clear pricing policy
Keap (ex-Infusionsoft)
№4

SuiteCRM

SuiteCRM - a powerful open source CRM that provides flexible customization to meet the needs of your business. An excellent choice for those looking for a free but functional CRM system.

Key advantages

  • Open source. Full freedom of configuration and integration.
  • Flexible adaptation. Easily adaptable to the needs of your business.
  • Ukrainian support. Qualified assistance in your native language.
  • Data security. Control over your data, no risks.

Features

  • CRM #1 for Ukraine
  • Free and flexible
  • Open source
  • Ukrainian language support
  • Customization for business
SuiteCRM
№5

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with integrated telephony, email, and AI. Automate sales, communicate with customers, and analyze data in one place. A great choice for Ukrainian businesses looking to scale!

Key advantages

  • All in one place. Integrated telephony, email, and AI for effective customer interaction.
  • Intuitive interface. Easy to learn, simple to use. Ukrainian support.
  • Sales automation. Saving time and increasing profits through routine automation.
  • Reporting and analytics. Track key metrics and make informed decisions.

Features

  • Intuitive interface
  • Ukrainian support
  • Sales automation
  • Convenient integration
  • AI for productivity
Freshworks CRM (Freshsales)
№6

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visual sales funnels help track the progress of each deal and respond in a timely manner. Optimize your sales process with Pipedrive!

Key advantages

  • Clear interface. Easy to learn, focus on sales, not learning.
  • Visual pipeline. Control deals at every stage, increase conversion.
  • Automation of routine. Automate tasks and free up time to communicate with customers.
  • Reporting and analytics. Get sales data, make informed decisions.

Features

  • Ukrainian support
  • Visual deals
  • Sales growth
  • Automation of routine
  • Ease of implementation
Pipedrive
№7

Less Annoying CRM

Less Annoying CRM - the perfect choice for small businesses looking for a simple and straightforward CRM. No unnecessary features or complexities! Focus on customers, not software.

Key advantages

  • Intuitive interface. Easy to learn, quick to get started, no confusion.
  • Affordable price. Transparent rates, no hidden fees, savings for your budget.
  • Ukrainian support. Fast and qualified assistance in your native language.
  • Optimized for small business. All the necessary functions without unnecessary complications, just for you.

Features

  • Ukrainian CRM
  • Simple interface
  • For small business
  • Without unnecessary functions
  • Easy integration
Less Annoying CRM
№8

Binotel SmartCRM

Binotel SmartCRM is a Ukrainian CRM for business. 360° client card, sales analytics, task management and integration with Binotel PBX. Optimize communications and increase profits with our CRM!

Key advantages

  • 360° client profile. All client information in one place for quick response.
  • Integration with PBX. Call automation, time saving and increased efficiency.
  • Powerful analytics. Reports and dashboards for making informed decisions.
  • Tasks and reminders. Monitoring task execution and timely reminders of important matters.

Features

  • User-friendly interface
  • Fast support
  • Affordable price
  • Functionality
  • Reliability
Binotel SmartCRM
№9

Insightly

Insightly is a CRM system for small and medium-sized businesses with project management functions. Integrations with popular services for business process automation. A great choice for optimizing sales and project work.

Key advantages

  • Understandable interface. Easy team adaptation and quick start.
  • Project management. Convenient project management from idea to completion.
  • Sales automation. Optimize the sales funnel and increase profits.
  • Integrations for SMB. Integration with your favorite business tools.

Features

  • Convenient CRM for SMB
  • Integration with Ukrainian services
  • Project management in CRM
  • Ukrainian language support
  • Sales optimization Insightly
Insightly
№10

amoCRM

amoCRM - CRM with a focus on messengers. Convenient chat funnels, automation bots, and omnichannel dialogues for communicating with customers in their favorite channels. An excellent choice for sales growth!

Key advantages

  • Chat sales funnels. Automate communication with customers in messengers, increasing conversion.
  • Omnichannel in action. Collect all messages from customers in one window for quick response.
  • Integration with bots. Increase efficiency by using chatbots to automate routine tasks.
  • Ukrainian support. Communicate in your native language with our support team, getting quick help.

Features

  • User-friendly interface
  • Quick support
  • Affordable price
  • Many features
  • Reliable protection
amoCRM
№11

Nutshell

Nutshell - CRM + email marketing designed for B2B teams. Simplify sales management and automate email newsletters. An excellent choice for Ukrainian businesses looking for an effective CRM system.

Key advantages

  • Understandable interface. Intuitive design for easy team adaptation.
  • Powerful email marketing. Automate mailings and increase sales.
  • All in one place. CRM and email in a single Nutshell platform.
  • Ukrainian language support. Qualified assistance in your native language.

Features

  • CRM for B2B teams
  • Simple interface
  • Email marketing
  • Ukrainian support
  • Sales automation
Nutshell
№12

Agile CRM

Agile CRM - This is a CRM system that combines sales, marketing, and service in one intuitive interface. An excellent choice for optimizing business processes and improving customer interaction.

Key advantages

  • All in one place. Combines sales, marketing, and service for effective work.
  • Automation of routine tasks. Frees up the team's time to focus on business development.
  • Simple interface. Intuitive design for quick CRM implementation.
  • Business support. The support team is always ready to help resolve issues.

Features

  • Ukrainian CRM #1
  • Sales, marketing, service
  • Intuitive interface
  • Business automation
  • 24/7 support
Agile CRM
№13

KeyCRM

KeyCRM - Ukrainian CRM for business. Integrates orders from all channels (marketplaces, social networks, websites), customer communications, warehouse management, and analytics. Optimize your business processes with KeyCRM!

Key advantages

  • All in one place. Manage orders, warehouse, and customers from different channels in a single system
  • Clear analytics. Get clear reports for making informed decisions
  • Ukrainian support. Reliable support and instructions in your native language
  • Automation of routine tasks. Forget about manual data entry and repetitive actions

Features

  • Convenient CRM for business
  • Sales automation
  • Online order tracking
  • Clear analytics
  • Ukrainian language support
KeyCRM
№14

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Customize it to your business needs and get the most out of customer relationship management! Maybe exactly what you were looking for!

Key advantages

  • Open source. Full freedom of customization to business needs, integration without restrictions.
  • B2B orientation. Effective tools for complex B2B sales, relationship improvement.
  • Flexibility. Adaptation to any business process, scaling without problems.
  • Localization. Full support for Ukrainian language and legislation.

Features

  • Open source
  • B2B sales
  • Flexibility
  • Ukrainian support
  • Scalability
SugarCRM
№15

Close

Close - CRM for productive sales teams. Focused on calls and automated email campaigns. With Close, your sales will skyrocket! Ideal for those looking for a powerful CRM system.

Key advantages

  • Convenience for salespeople. Intuitive interface, minimum clicks for actions.
  • Calls and email in one. Effective management of communications with clients.
  • Automation of routine. Save time on repetitive tasks.
  • Reporting and analytics. Track progress and improve strategies.

Features

  • Integration with Ukrainian services
  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Sales funnel optimization
Close
№16

SalesDrive

SalesDrive - CRM for online stores: automate sales! Integration with marketplaces, delivery, payment systems and warehouse. Manage everything in one place. SalesDrive - your drive in sales!

Key advantages

  • Integration with marketplaces. Manage all sales in one place, without manual data entry.
  • Delivery automation. Track shipment statuses and save on logistics.
  • Convenient warehouse management. Control inventory and avoid shortages of popular products.
  • Built-in payments. Accept online payments directly in the CRM, simplifying the sales process.

Features

  • Top CRM for Ukraine
  • SalesDrive: sales growth
  • Integrations: all in one
  • Process automation
  • CRM for e-commerce
SalesDrive
№17

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Built on the basis of BPM, it allows you to quickly adapt the system to the needs of your business. An excellent choice for Ukrainian companies!

Key advantages

  • Flexible platform. Customize your CRM to suit your business needs, without code!
  • Business automation. Optimize sales, marketing and service with Creatio.
  • Quick implementation. Launch your CRM in weeks, not months!
  • Localization. Support for Ukrainian language and legislation.

Features

  • Ukrainian CRM
  • Business automation
  • Low code/No-code
  • Flexible platform
  • Creatio Sales CRM
Creatio (Sales)
№18

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for effective sales. Deep integration with Microsoft 365 and Copilot provides automation, analytics, and personalized customer interaction. Optimize your sales funnel and increase profits!

Key advantages

  • Deep integration. A unified ecosystem with Microsoft 365 for effective teamwork.
  • Copilot AI assistant. Increases productivity by providing personalized recommendations and analytics.
  • Sales automation. Optimizes the sales funnel from lead to deal, increasing profits.
  • Reporting and analytics. Get a clear vision of data for informed decision-making.

Features

  • Convenience
  • Automation
  • Analytics
  • Integration
  • Scalability
Microsoft Dynamics 365 Sales

CRM in comparison

# CRM Segment Main features Trial period Estimated price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, profit analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesAutomation, accounting, scalingFree for the first 100 leadsfrom $5/month
3Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
4SuiteCRMSmall business, medium businessOpen source, customization, integrationOpen Source Software (free)from $0/month (self-hosted)
5Freshworks CRM (Freshsales)Small business, salesAutomation, integration, analyticsFree planfrom $9/month per user
6PipedriveSmall business, salesSales funnels, automation, analyticsTest 14 daysfrom $14.90/month per user
7Less Annoying CRMSmall business, entrepreneursSimplicity, clarity, customersTest 30 days$19/month per user
8Binotel SmartCRMSmall business, medium business360° card, analytics, integration-from 399 UAH/month per employee
9InsightlySMB, projects, salesCRM, project management, automationTest 14 daysfrom $29/month per user
10amoCRMSmall business, salesMessengers, automation, omnichannel14-day trialfrom $15/month per user
11NutshellB2B, sales, marketingCRM, Email marketing, B2BTest 14 daysfrom $16/month per user
12Agile CRMSmall business, startupsMarketing automation, customer support, contact managementFree plan (up to 10 users)from $8.99/month per user
13KeyCRMSmall business, e-commerceMultichannel, automation, accounting14-day trialfrom $19/month
14SugarCRMB2B, sales, marketingOpen source, flexibility, B2B salesFree trialfrom $49/month per user
15CloseSales, marketingCalls, email campaigns, automationTest 14 daysfrom $49/month per user
16SalesDriveOnline stores, eCommerceAutomation, integration, management14 day trialfrom 349 UAH/month
17Creatio (Sales)B2B, sales, marketingSales automation, low code, BPMFree trial accessprice on request
18Microsoft Dynamics 365 SalesAny business, salesAutomation, integration, analytics30 day trialfrom $65/month per user

Questions and answers

? Which CRM is optimal for Ukraine
It depends on your needs. Consider NetHunt, KeepinCRM, KeyCRM. Evaluate functionality and cost.
? Which CRMs are the most popular in Ukraine
Among the leaders: Creatio, Zoho CRM, Microsoft Dynamics 365. It is important to consider the specifics of your business.
? Where can I find a CRM rating for Ukraine
Look for reviews and comparisons on business automation websites and IT portals. There are often fresh ratings there.
? Are there any free CRMs in Ukraine
Yes, there are. For example, Bitrix24, HubSpot CRM offer free plans with limited functionality.
? What should I pay attention to when choosing a CRM
Pay attention to integration with services, cost, Ukrainian language support, and the availability of the tools you need.