Top 16 CRMs for Small Businesses in Ukraine

CRM Leaders Ranking to Optimize Your Small Business.

Choose a modern CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate dropshippers' accounting, optimize sales and increase profits. An ideal solution for small businesses.

What you get

  • Easy accounting of dropshippers. Automatic calculation of payments, order control and profits.
  • Cost optimization. CPAshka helps minimize losses and increase business profitability.
  • Convenient management. Intuitive interface for efficient teamwork.
  • Profit growth. Tools for scaling business and increasing sales.

Characteristics

  • CRM for dropshippers in Ukraine
  • Automatic calculation of dropshippers
  • User-friendly interface
  • Optimization of business processes
  • 24/7 support
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for small businesses! Ideal for product businesses, e-commerce, and service industries. Optimize sales, automate processes, and increase profits with LP-CRM!

What you get

  • Ukrainian support. We speak your language, we resolve issues quickly.
  • Sales automation. More deals, less manual work with LP-CRM!
  • Integration with Rozetka, Prom. Manage sales from different platforms in one place.
  • Intuitive interface. Easy to learn, quick to work with LP-CRM.

Characteristics

  • Ease of use
  • Sales automation
  • Integration with services
  • Ukrainian support
  • Business process optimization
LP-CRM
№3

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. The perfect solution for small businesses to automate processes, increase sales, and improve customer service. All in one place!

What you get

  • Unified platform. Manage sales, marketing, and customer support in one place for greater efficiency.
  • Clear analytics. Get clear reports to make informed decisions and optimize strategies.
  • Automation of routine. Free up team time from repetitive tasks to focus on business development.
  • 24/7 support. Our team of experts is always ready to help you with any questions.

Characteristics

  • Intuitive interface
  • Favorable price/quality
  • Sales automation
  • 24/7 support
  • Reporting and analytics
Vtiger CRM
№4

SugarCRM

Flexible open-source CRM system, ideal for B2B. Customize it to your unique needs and manage sales more effectively. An excellent choice for small businesses looking to scale!

What you get

  • Open Source. Full freedom of customization to suit business needs.
  • B2B focus. Optimized for complex B2B sales.
  • Integration. Easily integrates with other platforms.
  • Automation. Accelerates sales and increases productivity.

Characteristics

  • CRM Pricing
  • Features for small
  • Customer reviews
  • CRM Integrations
  • Ease of use
SugarCRM
№5

Zoho CRM

Zoho CRM - a cloud platform for automating sales, marketing, and customer support. An ideal choice for small businesses looking to effectively manage customer relationships and increase profits. Try it for free!

What you get

  • Affordable price. Saving budget without losing functionality. Plan your expenses effectively.
  • Sales automation. Increase team productivity and close more deals.
  • User-friendly interface. Intuitive, does not require special skills.
  • Scalability. Grows with your business, easily adapts.

Characteristics

  • Intuitive interface
  • Flexible pricing policy
  • Powerful automation
  • Integration with other services
  • 24/7 support
Zoho CRM
№6

Creatio (Sales)

Creatio (Sales) - Low-code CRM platform for sales and process automation. An ideal solution for small businesses looking to increase efficiency and productivity. Try Creatio and take your business to the next level!

What you get

  • Sales automation. Optimize your sales funnel and increase conversion to deals.
  • Low-code customization. Easily adapt your CRM to your needs without programming.
  • Process automation. Automate routine tasks to focus on customers.
  • Clear analytics. Get clear reports for informed decision-making.

Characteristics

  • #1 CRM for small business
  • Easy to use
  • Sales automation
  • Convenient integration
  • 24/7 support
Creatio (Sales)
№7

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail allows you to manage customers directly from your mail. The ideal choice for small businesses looking for a simple and effective CRM system.

What you get

  • Integration with Gmail. All customer communication in one place, without switching between tabs.
  • Ease of use. Intuitive interface, no special skills required.
  • Sales automation. Track leads, deals and contacts automatically, increasing efficiency.
  • Reporting and analytics. Get clear reports to make informed business decisions.

Characteristics

  • CRM for small business
  • Integration with Gmail
  • Simple interface
  • Convenient customer management
  • Sales automation
Copper
№8

Capsule CRM

Capsule CRM is a simple CRM system, perfect for small businesses. Manage contacts, deals, and projects in one place. Streamline sales and increase team efficiency with Capsule!

What you get

  • Simple interface. Intuitive, easy for the team to learn.
  • Contact management. Keep the entire history of customer interactions in one place.
  • Deal tracking. Effectively manage the sales funnel and increase profits.
  • Project organization. Control tasks and deadlines, keep everything under control.

Characteristics

  • Intuitive interface
  • Easy integration
  • Affordable price
  • Convenient management
  • Deal support
Capsule CRM
№9

amoCRM

amoCRM - CRM system for small businesses with a focus on messengers. Chat funnels, bots and omnichannel dialogues will help you establish effective communication with customers and increase sales!

What you get

  • Chat sales funnels. Automate communication with customers in messengers and increase conversion.
  • Omnichannel dialogues. Manage all communications with customers in one window, saving time.
  • Integration with messengers. Communicate with customers where it is convenient for them, increasing their loyalty.
  • Automation of routine. Transfer routine tasks to bots, freeing up time for business development.

Characteristics

  • CRM for small business growth
  • amoCRM: clients in messengers
  • Online sales automation
  • Chatbots for lead generation
  • Easy start with amoCRM
amoCRM
№10

KeepinCRM

KeepinCRM is a simple CRM for small businesses. Manage customers, tasks, deals, inventory and finances in one place. An ideal solution for optimizing sales and business processes.

What you get

  • Ease of implementation. Intuitive interface, quick start without experience.
  • Comprehensive solution. Customers, deals, tasks, warehouse, finance - all in one place.
  • Affordable price. Optimal cost for small and medium-sized businesses.
  • Customer support. Quick and high-quality assistance at every stage of using KeepinCRM.

Characteristics

  • Clear interface
  • Business automation
  • Customer management
  • Financial accounting
  • Easy start
KeepinCRM
№11

SalesDrive

SalesDrive - CRM for online stores that simplifies business management. Integrations with marketplaces, delivery services, payment systems and warehouse accounting in one place. Optimize sales and increase profits!

What you get

  • All in one place. Manage orders, customers and warehouse from one platform, saving time and effort.
  • Integrations without borders. Connect marketplaces, delivery and payment systems for seamless operation.
  • Clear analytics. Get sales and customer reports to make informed decisions.
  • SalesDrive - your assistant. Grow your online store with a CRM tailored to your needs.

Characteristics

  • Top CRM for business
  • SalesDrive: integrations
  • Sales automation
  • User-friendly interface
  • 24/7 support
SalesDrive
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI. Ideal for small business! Automate sales, manage customers, and increase profits. All in one place!

What you get

  • All in one place. Phone, email, AI - manage communications from a single platform, saving time and effort.
  • Sales increase. Automate routine tasks, AI-powered tips help you close more deals faster.
  • Simple integration. Easily connects to existing tools without complex data migration.
  • AI Assistant Freddy. Freddy helps with data analysis, forecasting, and communication personalization.

Characteristics

  • CRM for business growth
  • Built-in telephony
  • AI Sales Assistant
  • Simple implementation
  • Automation of routine
Freshworks CRM (Freshsales)
№13

OneBox OS

OneBox OS - CRM/ERP for small business. Automate processes, telephony, warehouse and document management in one system. Optimize work and increase sales with OneBox OS!

What you get

  • All in one place. Manage sales, warehouse, finances and documents in one OneBox OS platform, without switching between services.
  • Business automation. Optimize routine tasks, set up automatic processes and free up time for business development with OneBox OS.
  • Convenient telephony. Built-in telephony allows you to make calls, record conversations and analyze the effectiveness of communications in OneBox OS.
  • Simple scaling. OneBox OS grows with your business, easily adapting to new needs and increasing volumes.

Characteristics

  • CRM+ERP for small business
  • Business process automation
  • Telephony and CRM integration
  • Warehouse and document management
  • OneBox OS - all in one
OneBox OS
№14

SuiteCRM

SuiteCRM: A powerful open-source CRM, perfectly suited for small businesses. Flexible customization, broad integration capabilities, and scalability make it an excellent choice for optimizing business processes and increasing sales.

What you get

  • Open Source. Full control over data and customization to suit needs.
  • Flexibility. Customize the system to your unique business process.
  • Cost Savings. No license fees, pay only for support.
  • Wide Functionality. From leads to reports - everything in one system, integration with other services.

Characteristics

  • CRM Overview for Small Businesses
  • SuiteCRM: Open Source CRM
  • Flexible Customization
  • Scalability for Business
  • Cost Savings
SuiteCRM
№15

Insightly

Insightly - CRM for small businesses with powerful project management tools and integrations. Streamline sales, marketing, and customer service in one place. The perfect solution for growing your business!

What you get

  • Data integrity. Keep all customer information in one place, easily accessible to the team.
  • Projects + CRM. Manage clients and projects together, optimizing business processes.
  • Flexible integration. Easily connect Insightly to your favorite tools for seamless operation.
  • Scalability. Grow your business without worrying about CRM limitations.

Characteristics

  • Intuitive interface
  • Sales automation
  • Convenient project management
  • Integration with other services
  • Business process optimization
Insightly
№16

NetHunt CRM

NetHunt CRM - a CRM for small businesses integrated with Gmail. Manage leads, sales funnels, and automate processes without leaving your email. A convenient solution for increasing productivity!

What you get

  • Integration with Gmail. Manage clients, sales funnels, and automation directly from your Gmail inbox.
  • Convenience and simplicity. NetHunt CRM’s intuitive interface for easy customer management without switching between apps.
  • Increase sales. Sales automation, lead generation and deal tracking for your business growth.
  • Affordable price. NetHunt CRM offers competitive pricing plans suitable for small businesses.

Characteristics

  • CRM for Gmail
  • Lead accounting
  • Sales automation
  • Easy integration
  • Affordable price
NetHunt CRM

Overview and comparison of CRM

# CRM Main direction Main functions Trial Starting price
1CPAshkaDropshippers, small businessAccounting for dropshippers, sales automation, profit analysisFree for the first 100 leadsfrom $5/month
2LP-CRMSmall business, e-commerce, servicesAutomation, sales, profitFree version up to 50 orders per monthfrom $9/month
3Vtiger CRMSmall business, salesAutomation, sales, supportTest 15 daysfrom $15/month per user
4SugarCRMB2B, Small BusinessOpen Source, Flexibility, ScalingFree Trialfrom $49/month per user
5Zoho CRMSmall business, salesSales automation, customer management, marketing campaignsFree plan (up to 3 users)from $20/month per user
6Creatio (Sales)Small business, salesSales automation, low code, small businessFree trial accessprice on request
7CopperSmall business, Google WorkspaceGmail integration, simplicity, efficiency14 day trialfrom $29/month per user
8Capsule CRMSmall businesses, startupsContacts, deals, projectsFree planfrom $18/month per user
9amoCRMSmall business, salesMessengers, chat funnels, omnichannel14 day testfrom $15/month per user
10KeepinCRMSmall business, entrepreneursCustomers, tasks, dealsTest 7 daysfrom 290 UAH/user/month
11SalesDriveOnline stores, e-commerceAutomation, integrations, reporting14 day testfrom UAH 349/month
12Freshworks CRM (Freshsales)Small business, salesTelephony, email, AIFree planfrom $9/month per user
13OneBox OSSmall business, entrepreneursCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
14SuiteCRMSmall business, enterprisesOpen Source, Flexibility, IntegrationOpen Source (Free)from $0/month (self-hosted)
15InsightlySmall business, startupsCRM, projects, integrations14 day trialfrom $29/month per user
16NetHunt CRMSmall business, salesGmail integration, leads, automationTest 14 daysfrom $24/month per user

FAQ

? Which CRM is suitable for my business?
Choose a CRM that meets your needs and budget. Consider free options with the possibility of scaling.
? What is CRM and why is it needed?
CRM is a customer relationship management system that helps automate sales and marketing.
? How much does a CRM for small business cost?
The cost of CRM varies from free plans to paid subscriptions with advanced features.
? Which functions are important in a CRM?
Sales automation, contact management, reporting, integrations with other services.
? Where can I find the TOP CRMs for Ukraine?
View reviews and ratings of CRM systems adapted to the Ukrainian market on specialized sites.