TOP 21 CRMs for Logistics: Optimize Your Business!

CRM Rating for Logistics: Optimize Business Processes!

Take a step towards your CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments! Optimize logistics and increase profits with our CRM. The perfect solution for effective dropshipping management.

Advantages

  • Automation of accounting. Accurate calculation of payments to dropshippers, saving time and resources.
  • Order control. Track every order in real time, minimize losses.
  • Integration with platforms. Easy synchronization with popular dropshipping platforms.
  • Reporting and analytics. Get valuable data to optimize your business, increase profits.

Features

  • CRM for logistics
  • Accounting for dropshippers
  • Process automation
  • Reporting and analytics
  • Integration with API
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for logistics, e-commerce, and product-based businesses. Optimize your delivery, manage orders and customers in one place. Convenient accounting, process automation, integrations for your success!

Advantages

  • Automation of routine tasks. Save time by automating key processes, avoid manual work.
  • User-friendly interface. Intuitive design, quick access to the data you need.
  • Analytics and reports. Track key metrics, improve business efficiency.
  • Ukrainian support. Prompt assistance from the LP-CRM team of experts.

Features

  • For logistics #1
  • Process automation
  • User-friendly interface
  • 24/7 support
  • Flexible integration
LP-CRM
№3

Bitrix24

Bitrix24 - CRM and workspace for logistics. Manage sales, customers, and projects in one system. Automate business processes, improve communication, and increase profits. Everything you need for efficient logistics!

Advantages

  • Data centralization. All information about customers, orders, and delivery in one place.
  • Automation of routine tasks. Save time with automated tasks and reminders.
  • Communication without borders. Unite your team in chats, video calls, and tasks.
  • Reporting and analytics. Monitor key performance indicators and make informed decisions.

Features

  • CRM for logistics
  • Integration with services
  • Process automation
  • User-friendly interface
  • All in one place
Bitrix24
№4

HubSpot CRM

HubSpot CRM - a powerful platform for logistics. Free CRM core, plus marketing, sales and support tools. Streamline all processes in one system!

Advantages

  • Free start. Basic CRM functions are free, test and evaluate the possibilities.
  • Full integration. Marketing, sales and support in one place, saving time.
  • Convenient management. Intuitive interface for easy navigation and operation.
  • Logistics automation. Optimize transportation, reduce costs and improve service.

Features

  • Process automation
  • User-friendly interface
  • Integration with other services
  • Analytics and reports
  • Free start
HubSpot CRM
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - a CRM with powerful marketing automation built for entrepreneurs. Streamline sales and customer experience, free up time to grow your logistics business.

Advantages

  • Logistics optimization. Automate key stages, from order to delivery, for efficient operation.
  • Data centralization. All information about customers and transportation in one place, always at hand.
  • Marketing automation. Attract new customers and retain existing ones with targeted campaigns.
  • Reporting and analytics. Get valuable data on the performance of your business to make informed decisions.

Features

  • CRM for logistics #1
  • Business automation
  • Keap: Sales growth
  • Intuitive interface
  • 24/7 support
Keap (ex-Infusionsoft)
№6

Insightly

Insightly - CRM for SMBs that combines sales and project management. Integrations simplify work, helping logistics companies optimize processes and improve customer service. An excellent choice for logistics. benefit1 - Process optimization

Advantages

  • Оптимізація процесів. Automate routine tasks, reduce time spent, and increase work efficiency. benefit_desc2 - Keep all data in one place for better control and reporting. benefit_desc3 - Organize tasks, track progress, and collaborate with your team more effectively. benefit_desc4 - Insightly is tailored to the needs of small and medium-sized businesses with flexible pricing. characteristic1 - CRM for logistics
  • Data integration. Зберігайте всі дані в одному місці для кращого контролю та звітності.
  • Project management. Організовуйте завдання, слідкуйте за прогресом та співпрацюйте з командою ефективніше.
  • SMB support. Insightly адаптована для потреб малого та середнього бізнесу з гнучкими тарифами.

Features

  • CRM для логістики
  • Process automation
  • Projects and integrations
  • SMB solution
  • User-friendly interface
Insightly
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for logistics with deep integration into the Microsoft 365 ecosystem and Copilot support. Optimize sales, improve customer engagement, and increase profits with intelligent tools.

Advantages

  • Integration with 365. Full synergy with other Microsoft tools, simplifies workflow.
  • Copilot AI assistant. Analyzes data, provides advice and automates routine tasks.
  • Sales optimization. Increase team efficiency, predict sales and improve customer relationships.
  • Flexible customization. Adapt the system to the needs of your business, without being limited to standard solutions.

Features

  • Process optimization
  • Convenient integration
  • Sales automation
  • Reporting improvement
  • Real-time analytics
Microsoft Dynamics 365 Sales
№8

KeepinCRM

KeepinCRM - a simple CRM for small and medium-sized businesses that helps organize customers, tasks, deals, warehouse and finances. An ideal solution for logistics: order control, warehouse accounting and process optimization in one place.

Advantages

  • Logistics management. Optimize transportation, warehouse, orders in a single system.
  • Automation of routine. Automate tasks, deals, finances to grow faster.
  • Accounting for expenses and profits. Control financial indicators to make the right decisions.
  • Convenience for SMEs. Intuitive interface, quick implementation, affordable price.

Features

  • CRM for logistics
  • Business automation
  • Customers, warehouse, finances
  • Intuitive interface
  • SME support
KeepinCRM
№9

NetHunt CRM

NetHunt CRM is a CRM in Gmail, perfect for logistics. Manage leads, sales funnels, and automate processes directly from your mail. Optimize your workflow and increase the efficiency of your logistics business.

Advantages

  • Integration with Gmail. Manage leads and deals directly in your email, saving time and effort.
  • Funnel automation. Set up automated actions for effective deal advancement.
  • User-friendly interface. Intuitive design makes it easy for the team to work.
  • Real-time reporting. Track key metrics and make informed decisions.

Features

  • CRM for logistics
  • NetHunt CRM in Gmail
  • Mail integration
  • Sales funnels
  • Process automation
NetHunt CRM
№10

Creatio (Sales)

Creatio (Sales) - low-code CRM platform with process automation, ideal for logistics companies. Manage sales, service, and marketing effectively, optimize operations, and increase customer satisfaction.

Advantages

  • Flexible automation. Customize the CRM to the needs of your logistics business without programming.
  • Process transparency. Full control over operations, from order to delivery.
  • Cost optimization. Reducing manual work and increasing resource efficiency.
  • Convenient management. Intuitive interface for quick team training.

Features

  • CRM for logistics
  • Process automation
  • Low code
  • Flexible platform
  • Creatio Sales
Creatio (Sales)
№11

amoCRM

amoCRM - CRM with an emphasis on messengers. Ideal for logistics! Automate customer communication, build chat funnels, use bots, and conduct omnichannel dialogues in one place. Optimize processes and increase efficiency!

Advantages

  • Chat funnels for deals. Automate the transition of customers through the sales funnel via messengers, increasing conversion.
  • Omnichannel dialogues. Keep the history of communication with the client in one place from any channel.
  • Bots for logistics. Automate answers to typical questions, save managers' time and improve customer service.
  • Convenience for logisticians. Intuitive interface, focus on communication, facilitates daily work.

Features

  • CRM #1 for logistics
  • amoCRM: chat sales
  • Chatbots for logistics
  • Integration with messengers
  • Omnichannel in logistics
amoCRM
№12

SuiteCRM

SuiteCRM - Open-source CRM, ideal for logistics. Flexible settings, process automation, customer and supply management - all in one platform. Optimize your business with SuiteCRM!

Advantages

  • Відкритий код. Complete freedom to adapt to business needs, without restrictions.
  • Flexible customization. Customize the CRM to suit the specifics of logistics processes.
  • Data control. Your information on your servers, security and privacy.
  • Cost optimization. No license fees, budget savings.

Features

  • CRM for logistics
  • SuiteCRM: customization
  • Відкритий код
  • Flexible integration
  • Process optimization
SuiteCRM
№13

Zoho CRM

Zoho CRM - Cloud CRM for Logistics: Automate sales, marketing, and service! Optimize processes, manage customers, and increase profits with powerful Zoho CRM tools. The perfect solution for your logistics business.

Advantages

  • Logistics Optimization. Automate processes, track cargo, and manage customers more efficiently.
  • Increased Sales. Personalize interactions, generate more leads, and close deals.
  • Improved Service. Provide 24/7 support, resolve issues quickly, and increase loyalty.
  • Zoho CRM Integration. Unite sales, marketing, and support in a single Zoho system.

Features

  • CRM for Logistics
  • Sales Automation
  • Marketing and Service
  • Zoho Cloud Solution
  • Process Optimization
Zoho CRM
№14

Capsule CRM

Capsule CRM - easy and intuitive CRM for logistics. Conveniently manage contacts, deals, and projects in one place. Optimize sales and improve customer relationships!

Advantages

  • Convenient contact management. Store all customer information in one place, easily find what you need.
  • Deal optimization. Track every stage of the deal, increase sales and improve forecasting.
  • Simple project management. Plan and control projects, collaborate with the team more effectively.
  • Ease of use. The intuitive interface of Capsule CRM - a quick start for your business.

Features

  • User-friendly interface
  • Email integration
  • Deal management
  • Customer tracking
  • Easy setup
Capsule CRM
№15

Nutshell

Nutshell: CRM and email marketing designed for B2B. Simplify sales and marketing in logistics! Automation, deal tracking, personalized mailings - all in one tool. Optimize your sales process!

Advantages

  • Integration with mail. Manage customer communication directly from the CRM, don't miss a single email.
  • User-friendly interface. Intuitive design for quick learning by the whole team.
  • Sales automation. Simplify routine tasks and focus on closing deals.
  • B2B orientation. Nutshell is specifically designed for the needs of B2B teams.

Features

  • Intuitive interface
  • Email marketing
  • B2B orientation
  • Simple integration
  • Sales automation
Nutshell
№16

SugarCRM

Flexible open-source CRM ideal for B2B sales in logistics. Optimize supply chains, manage customers, and increase profits with a customizable platform.

Advantages

  • Open source. Adapt SugarCRM to your business needs, integrate with existing systems.
  • B2B sales. Optimize deals, manage customer relationships at all stages.
  • Flexible customization. Customize your workspace and processes to fit your unique needs.
  • Automation. Automate routine tasks to focus on business development.

Features

  • Logistics optimization
  • SugarCRM Open Source
  • Flexible configuration
  • B2B sales
  • API integration
SugarCRM
№17

Copper

Copper - CRM for Google Workspace, seamlessly integrated with Gmail. It simplifies sales organization and customer relations, especially valuable for logistics companies due to its convenience and integration with Google tools.

Advantages

  • Integration with Gmail. Manage all communications from your mail without switching between tabs.
  • Sales automation. Copper automates routine tasks, freeing up time for clients.
  • Full visibility of deals. Track every deal, from start to close, in one place.
  • Reporting and analytics. Get valuable insights to optimize logistics processes.

Features

  • Logistics optimization
  • Process automation
  • Integration with Gmail
  • User-friendly interface
  • Google Workspace support
Copper
№18

monday sales CRM

monday sales CRM - flexible CRM system on the monday.com platform, adapted for logistics teams. Optimize sales, track deals and manage customers efficiently! The perfect solution for the logistics business.

Advantages

  • Adaptability. Customize the CRM to fit your business needs.
  • Automation. Optimize routine tasks, save time.
  • Data centralization. All customer information in one place.
  • Improved reporting. Analyze sales for decision-making.

Features

  • Flexible settings
  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Real-time reporting
monday sales CRM
№19

Apptivo

Apptivo - a suite of business apps with a powerful CRM, perfect for SMBs in logistics. Automate sales, project management, and customer service in one system. Streamline your logistics business with Apptivo!

Advantages

  • Route optimization. Plan routes more efficiently, save on fuel and time.
  • Shipment tracking. Track shipments in real time, minimize risks.
  • Fleet management. Track technical condition and expenses, improve resource utilization.
  • Customer communication. Maintain communication, resolve issues promptly, increase loyalty.

Features

  • CRM for logistics
  • Apptivo: SMB solution
  • Process optimization
  • User-friendly interface
  • Flexible integration
Apptivo
№20

Less Annoying CRM

Less Annoying CRM - the perfect CRM for small businesses in logistics! Easy to use, without unnecessary features. Easily organize customers, deals and tasks to focus on the main thing - delivery!

Advantages

  • Intuitive interface. Easy to learn, quick to adapt, work effectively from day one.
  • Transparent prices. No hidden fees, pay only for the features you need, save money.
  • Customer support. Personalized assistance, quick problem solving, satisfied users.
  • Data organization. Keep contacts, deals and communications in one place, always at hand.

Features

  • CRM for logistics
  • Easy to use
  • Process automation
  • Affordable price
  • Customer support
Less Annoying CRM
№21

Odoo CRM

Odoo CRM - a powerful CRM system that is integrated into the Odoo ERP ecosystem. Optimize sales, manage customers, and automate processes. An ideal solution for logistics companies striving for efficiency.

Advantages

  • Єдиний центр даних. All information about customers and deals in one place, making analysis and decision-making easier.
  • Integration with other modules. Odoo CRM seamlessly integrates with other Odoo modules, such as warehouse, accounting, etc.
  • Sales optimization. Track leads, manage deals, and forecast sales to increase profits.
  • Customization flexibility. Customize Odoo CRM to suit the needs of your logistics business without the need for development.

Features

  • Integration with ERP
  • Flexible adaptation
  • Sales automation
  • User-friendly interface
  • Logistics optimization
Odoo CRM

Overview and comparison of CRM

# CRM system Positioning Functionality Free plan Initial cost
1CPAshkaDropshippers, suppliersOrder accounting, payments to dropshippers, logisticsFree for the first 100 leadsfrom $5/month
2LP-CRMLogistics, e-commerce, tradeLogistics, e-commerce, automationFree version for up to 50 orders per monthfrom $9/month
3Bitrix24Logistics, transportation, warehouseCRM, automation, communicationFree planfrom $61/month (5 users)
4HubSpot CRMSmall business, enterprisesFree CRM, marketing, salesFree planfrom $20/month per user
5Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, SalesTest (free)from $159/month
6InsightlyLogistics, SMBSales, projects, integrations14-day trialfrom $29/month per user
7Microsoft Dynamics 365 SalesLogistics, sales, CRMSales automation, customer management, data analytics30 day testfrom $65/month per user
8KeepinCRMSmall business, logisticsCustomers, deals, tasks, warehouse, finances, logistics, order controlTest 7 daysfrom UAH 290/user/month
9NetHunt CRMLogistics, salesGmail integration, automation, sales funnels14-day testfrom $24/month per user
10Creatio (Sales)Logistics, salesSales automation, lead management, customer serviceFree trial accessprice on request
11amoCRMLogistics, sales, serviceMessengers, automation, omnichannel14-day testfrom $15/month per user
12SuiteCRMLogistics, suppliersFlexibility, automation, customer managementOpen source software (free)from $0/month (self-hosted)
13Zoho CRMLogistics, TransportationAutomation, Customers, AnalyticsFree Plan (up to 3 users)from $20/month per user
14Capsule CRMLogistics, transport companiesContacts, deals, projectsFree planfrom $18/month per user
15NutshellB2B, logistics, salesCRM, email marketing, automationTest 14 daysfrom $16/month per user
16SugarCRMLogistics, B2B salesSales automation, marketing campaigns, customer supportFree testfrom $49/month per user
17CopperLogistics, Sales, SMEGmail integration, sales automation, Google Workspace14-day trialfrom $29/month per user
18monday sales CRMLogistics, salesDeal management, sales automation, logistics adaptationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
19ApptivoSMB, LogisticsCRM, Automation, LogisticsFree trialfrom $15/month per user (annual billing) or $20/month monthly
20Less Annoying CRMLogistics, small businessSimplicity, organization, logistics30 day trial$19/month per user
21Odoo CRMLogistics, salesSales automation, customer management, ERP integrationOne App Free (CRM free)from €24.90/month per user

Questions and answers

? Which CRM is suitable for logistics?
It should consider the specifics of freight transportation, integrate with other systems, and be user-friendly
? What functions are important in a CRM?
Customer management, order management, transport management, reporting, and GPS integrations
? How much does CRM implementation cost?
The cost depends on the functionality, number of users, and required support
? How to choose a CRM for my business?
Assess your needs, compare offers, and test demo versions before purchasing
? What are the advantages of implementing a CRM?
CRM improves communication, optimizes processes, and increases customer satisfaction