Top 19 CRM Systems in Ukraine: Ranking of the Best

Top 19 CRMs for Business in Ukraine: Review and Comparison of Solutions

Take a step towards your CRM

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automates sales, simplifies accounting and improves communication with customers. The optimal solution for the growth of your business!

Service benefits

  • Automation of sales. Optimize the sales funnel and increase profits without wasting extra time.
  • User-friendly interface. An intuitive system that is easy to use even for beginners.
  • Ukrainian language support. Qualified help and support from experts in your time zone.
  • Integration with services. Easy connection to popular platforms for e-commerce and marketing.

Functionality

  • Top CRM for Ukraine
  • LP-CRM: leader in Ukraine
  • Sales automation
  • CRM for e-commerce
  • Ukrainian language support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates the accounting of dropshippers, simplifies order processing and payments. Optimize your dropshipping business with CPAshka!

Service benefits

  • Accounting for dropshippers. Automatic calculation of payments to each partner, saving time.
  • Convenient analytics. Track performance, optimize strategies.
  • Integration with TTH. Fast order processing, minimizing errors.
  • Personalization of reports. Create reports tailored to your business needs.

Functionality

  • Top CRM for Ukraine
  • CPAshka - drop CRM
  • Automation drop
  • Accounting for dropshippers
  • User-friendly interface
CPAshka
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales. Deep integration with Office 365 and Copilot AI automates routine, improves forecasting and personalizes customer interaction. Increase productivity and close more deals!

Service benefits

  • Deep integration. Seamless work with Office 365: Outlook, Teams, and others.
  • Copilot AI assistant. Automate reports, personalize content.
  • Full data control. World-class security, information protection.
  • Scalability. Grow your business, CRM grows with you.

Functionality

  • Top CRM of Ukraine
  • Integration with 365
  • Copilot for sales
  • Analytics and reports
  • Process automation
Microsoft Dynamics 365 Sales
№4

OneBox OS

OneBox OS - CRM/ERP platform that integrates processes, telephony, warehouse, and document management. Optimize your business in one comprehensive solution! Ideal for automating any business in Ukraine.

Service benefits

  • All-in-one. CRM, ERP, telephony, warehouse - all in one system for business management.
  • Business automation. Optimize routine operations and increase team productivity.
  • Customization flexibility. Customize the system to your unique business processes, without limitations.
  • User-friendly interface. Easy to use, intuitive for the entire team.

Functionality

  • Top CRM for Ukraine
  • OneBox OS integration
  • Business automation
  • CRM systems rating
  • OneBox OS: all-in-one
OneBox OS
№5

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for scaling sales. Build an effective sales funnel, analyze data and increase your business profits. A leader in the CRM systems market in Ukraine.

Service benefits

  • Building funnels. Visualize the customer journey, increase conversion and profit.
  • Data analytics. Get real-time reports, make informed decisions.
  • Sales automation. Optimize routine tasks, focus on customers.
  • Business scaling. Easily adapts to company growth, new needs.

Functionality

  • Top CRM for business
  • Building a sales funnel
  • Enterprise analytics
  • Integrations and automation
  • CRM market leader
Salesforce Sales Cloud
№6

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, easily track progress, and close more deals! The perfect choice for Ukrainian business.

Service benefits

  • Visual pipeline. Clear vision of deals at every stage of the sale for better control.
  • Ease of deals. Easy dragging of deals between stages, simplifies sales process management.
  • Focus on deals. Tools to increase conversion and speed up deal closing.
  • Integrations. Connecting the necessary tools for comprehensive work with clients.

Functionality

  • Top CRM for Ukraine
  • Pipedrive: Sales Leader
  • Convenient sales pipeline
  • Increasing deal conversion
  • CRM for small business
Pipedrive
№7

Less Annoying CRM

Less Annoying CRM - CRM system for small businesses, which is distinguished by simplicity and intuitiveness. Without unnecessary functions and complexities, it focuses on the basic needs of customer and sales management. An ideal choice for those looking for an easy start!

Service benefits

  • Ease of learning. Intuitive interface - quick start without lengthy training.
  • Affordable price. Special offers for small businesses, without hidden payments.
  • Simple customer management. Convenient accounting of contacts, deals and communication history.
  • Ukrainian support. Prompt assistance and adaptation to business needs.

Functionality

  • Top CRM for Ukraine
  • Less Annoying CRM review
  • CRM for small business
  • Easy to use
  • Free support
Less Annoying CRM
№8

Copper

Copper - CRM that works perfectly with Google Workspace. Deep integration with Gmail allows you to efficiently manage sales and customers directly from your email. Streamline your workflow and increase team productivity!

Service benefits

  • Integration with Gmail. Easy collaboration: correspondence, contacts, tasks - all in the familiar Gmail interface.
  • Intuitive interface. Intuitive navigation, quick team training and easy implementation.
  • Automation of routine. Automatic data collection, reminders, reports - focus on customers, not paperwork.
  • Sales growth. Effective lead management, sales funnel optimization, increased profits.

Functionality

  • Top CRM for Ukraine
  • Copper: Gmail CRM
  • Integration with Google
  • Sales automation
  • Ukrainian support
Copper
№9

Apptivo

Apptivo is a suite of business applications with CRM at its core, built specifically for small and medium-sized businesses. Automate sales, marketing, project management and more in one place! A great choice for streamlining processes in your business.

Service benefits

  • Full set of tools. Apptivo has everything you need to run your business, from CRM to projects and finances.
  • Flexibility of settings. Customize the system to the needs of your business, not vice versa.
  • Affordable price. Optimal price-performance ratio for SMB.
  • Ukrainian support. Communicate with support in your native language.

Functionality

  • Top CRM Ukraine
  • Apptivo: CRM for SMB
  • Apptivo functionality
  • Overview of CRM systems
  • CRM selection in Ukraine
Apptivo
№10

Bitrix24

Bitrix24 - All-in-one CRM and workspace. Automate sales, manage projects, and communicate with customers through a contact center. The optimal solution for Ukrainian business!

Service benefits

  • All in one place. Manage sales, projects, and customer communication in a single system.
  • Sales automation. Increase the efficiency of your sales team by automating routine tasks.
  • Convenient contact center. Unify all customer communication channels in one platform.
  • Effective collaboration. Organize collaborative work on projects and tasks with colleagues.

Functionality

  • Top CRM for Ukraine
  • Bitrix24: all in one
  • User-friendly interface
  • Business automation
  • Ukrainian language support
Bitrix24
№11

Zoho CRM

Zoho CRM - cloud CRM for sales, marketing, and customer support automation. Optimize business processes and increase profits. The perfect choice for Ukrainian business!

Service benefits

  • Comprehensive automation. Streamline sales, marketing, and customer support in one system.
  • Flexible settings. Adapt Zoho CRM to your business needs without wasting resources.
  • Integration with services. Connect the necessary applications to expand the functionality of your CRM.
  • Affordable price. An effective solution for business growth without significant financial costs.

Functionality

  • Top CRM for Ukraine
  • Sales automation
  • Zoho cloud solution
  • Marketing and service
  • Flexible settings
Zoho CRM
№12

Insightly

Insightly - CRM for small and medium businesses. Manage customers and projects in one place. Integrations with popular services to optimize business processes. Everything you need for your business to grow!

Service benefits

  • Project Integration. Connect your CRM with projects to monitor progress and resources.
  • Intuitive Interface. Intuitive navigation for quick team onboarding.
  • Optimized for SMB. Specifically designed for the needs of small and medium businesses.
  • Scalability. Grow your business by easily adapting the CRM to your needs.

Functionality

  • Top CRM for Ukraine
  • Insightly: CRM + Projects
  • Integrations for SMB
  • Functionality for small businesses
  • User-Friendly CRM Interface
Insightly
№13

Close

Close - CRM for sales teams that value productivity. Emphasis on calls and email newsletters. Automate routine, increase the number of deals. Integration with telephony and email. Optimized for modern sales teams.

Service benefits

  • Increase in sales. Close helps to close more deals, thanks to automation and analytics.
  • Team time savings. Automate routine tasks and focus on sales.
  • Call & email integration. Everything in one place: call and write to customers directly from CRM.
  • User-friendly interface. Easy to use, intuitive for the whole team.

Functionality

  • CRM rating in Ukraine
  • Close - calls+email
  • Functionality for sales
  • Reviews and comparisons
  • Integrations with services
Close
№14

HubSpot CRM

HubSpot CRM - free CRM for Ukrainian business. Marketing, sales and customer support in one platform. Automate processes, improve communication and increase sales with HubSpot!

Service benefits

  • Free CRM core. Start for free to evaluate all the features of the system.
  • Single platform. Marketing, sales and support in one place.
  • Full integration. All customer data in one profile, 360° view.
  • Scalability. Grow your business with HubSpot CRM, adding the tools you need.

Functionality

  • Top CRM for Ukraine
  • HubSpot: Single Platform
  • Free CRM database
  • Marketing Automation
  • Sales tools
HubSpot CRM
№15

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - Sales CRM with integrated telephony, email, and AI. Automate routine tasks, communicate with customers from anywhere, and increase sales! An excellent choice for business in Ukraine.

Service benefits

  • All-in-one platform. Unites sales, marketing, and support in one place for seamless operation.
  • Built-in telephony. Call customers directly from the CRM, track call history.
  • AI assistant Freddy. Automates routine tasks, provides forecasts and insights for sales.
  • Easy implementation. Easily customizable to business needs, quick transition from other systems.

Functionality

  • Top CRM for Ukraine
  • Freshworks: All-in-one
  • AI assistant for sales
  • Telephony integration
  • User-friendly CRM interface
Freshworks CRM (Freshsales)
№16

KeyCRM

KeyCRM - Ukrainian CRM for business: combines orders from marketplaces, messengers, and online stores. Manage communications, warehouse, and analyze sales in one place. Optimize your business with KeyCRM!

Service benefits

  • All in one place. Manage orders, customers, and warehouse from a single platform.
  • Clear analytics. Get reports for making informed business decisions.
  • Ukrainian support. Quick help from the KeyCRM team in Ukrainian.
  • Marketplace integration. Easily connect Rozetka, Prom, and other platforms.

Functionality

  • Top CRM of Ukraine
  • KeyCRM - market leader
  • Orders from all channels
  • Ukrainian CRM system
  • Warehouse management and analytics
KeyCRM
№17

Nutshell

Nutshell - a simple CRM and email marketing platform for B2B teams. Helps to organize sales, automate mailings and improve customer relations. A great choice for growing your business in Ukraine.

Service benefits

  • Easy to use. Intuitive interface for quick implementation and team training.
  • Email Marketing. Built-in tools for effective email campaigns and customer engagement.
  • For B2B teams. Optimized for the needs of B2B, helps to build strong relationships.
  • Simple integration. Easily integrates with other business tools, saving time.

Functionality

  • Fast CRM search
  • Top CRM of Ukraine
  • CRM Rating 2024
  • CRM for business
  • Comparison of CRM systems
Nutshell
№18

Vtiger CRM

Vtiger CRM is a comprehensive platform for sales, marketing, and customer support. Automate business processes, increase sales, and improve customer service with Vtiger CRM. An excellent choice for Ukrainian business.

Service benefits

  • Unified platform. Sales, marketing, and customer support management in one system.
  • 360° customer view. All customer information in one place for better service.
  • Sales automation. Accelerates the sales cycle and increases its volume.
  • Flexible settings. Adapt the system to the needs of your business.

Functionality

  • Top CRM for business in Ukraine
  • Vtiger: The only CRM platform
  • Convenient Sales & Marketing
  • Help Desk automation
  • Effective customer management
Vtiger CRM
№19

SuiteCRM

SuiteCRM - a powerful open-source CRM, ideal for companies that need flexibility. Customize the system to suit your business needs. An excellent choice for the Ukrainian market!

Service benefits

  • Відкритий код. Full control over data, flexible customization to suit business needs.
  • Free license. Saving money on license fees, code transparency.
  • Wide customization. Adaptation to unique business processes, expanding functionality.
  • Active community. Developer support, exchange of experience, large knowledge base.

Functionality

  • Top CRM for Ukraine
  • SuiteCRM: flexible CRM
  • Відкритий код
  • Кастомізація
  • Автоматизація бізнесу
SuiteCRM

CRM system comparison

# CRM Target audience Key features Free plan Estimated price from
1LP-CRMProduct business, e-commerce, servicesSales automation, accounting, communicationFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
3Microsoft Dynamics 365 SalesSales departments, marketingSales automation, integration, forecasting30 day trialfrom $65/month per user
4OneBox OSAny business, UkraineCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
5Salesforce Sales CloudEnterprises, B2B, salesSales automation, contact management, reporting and analytics30 day trialfrom $25/month per user
6PipedriveSmall business, salesSales pipeline, automation, reportingTest 14 daysfrom $14.90/month per user
7Less Annoying CRMSmall business, entrepreneursSimplicity, intuitiveness, accessibilityTest 30 days$19/month per user
8CopperSales, marketing, supportGmail integration, automation, customer baseTest 14 daysfrom $29/month per user
9ApptivoSmall business, medium businessCRM, automation, integrationTest is freefrom $15/month per user (annual payment) or $20/month monthly
10Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
11Zoho CRMSmall, medium businessSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
12InsightlySmall business, Medium businessCRM, Projects, Integrations14-day Trialfrom $29/month per user
13CloseB2B, sales, SaaSCalls, email, automationTest 14 daysfrom $49/month per user
14HubSpot CRMSmall business, medium businessFree CRM, automation, salesFree planfrom $20/month per user
15Freshworks CRM (Freshsales)Small business, salesTelephony, automation, AIFree planfrom $9/month per user
16KeyCRMeCommerce, small businessIntegration, automation, analytics14-day trialfrom $19/month
17NutshellSmall business, B2BCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
18Vtiger CRMSmall business, medium businessAutomation, sales, supportTest 15 daysfrom $15/month per user
19SuiteCRMSmall business, enterprisesFlexibility, customization, open sourceOpen source software (free)from $0/month (self-hosted)

Frequently asked questions

? What CRM is the most popular?
Many people choose KeyCRM, NetHunt CRM, and Creatio due to their functionality
? What CRM is suitable for small businesses?
SendPulse CRM, KeepinCRM, and Perfectum CRM are often recommended for small businesses
? What CRM is the best for sales?
SalesDrive CRM, OneBox OS, and Bitrix24 are well-suited for sales departments
? What CRM has a free plan?
Some CRMs, such as SendPulse CRM and Bitrix24, have free plans with limited functionality
? What CRM integrates with Prom.ua?
KeyCRM, SalesDrive CRM, and RetailCRM are often chosen for integration with Prom.ua