Top 19 CRM Systems for Business in Ukraine

Optimize your business: a CRM ranking for effective work.

Choose a CRM for your business

№1

LP-CRM

LP-CRM - Ukrainian CRM for product businesses, e-commerce, and service industries. Automate sales, manage customers, and increase profits! Ideal for the Ukrainian market.

Main advantages

  • User-friendly interface. Easy navigation and quick learning even for beginners.
  • Sales automation. Increase efficiency, don't lose a single customer.
  • Integration with services. Connect all communication channels in one place.
  • Ukrainian language support. Get answers to your questions quickly and in your native language.

Basic parameters

  • Sales automation
  • User-friendly interface
  • Ukrainian language support
  • Easy integration
  • Business optimization
LP-CRM
№2

CPAshka

CPAshka - CRM system created for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify working with orders, and increase profits. Optimize your business with CPAshka!

Main advantages

  • Automation of dropshipping. Simplifies the accounting of orders, payments, and statistics.
  • Convenient accounting of dropshippers. Automatic calculation of commissions and payments to partners.
  • Real-time reporting. Get up-to-date data on profits and expenses.
  • Integration with popular services. Easily connect the necessary tools for work.

Basic parameters

  • CRM for dropshipping UA
  • Accounting automation
  • User-friendly interface
  • CPAshka: your assistant
  • Ukrainian development
CPAshka
№3

Insightly

Insightly - CRM for SMB that combines customer, project, and sales management. Integrations with popular services automate business processes. Optimize team performance and increase profits!

Main advantages

  • Integration of projects. Manage customers and projects in one place for better coordination.
  • Intuitive interface. Easy to learn and use, adapted for Ukrainian teams.
  • Sales automation. Accelerates the sales cycle, improves conversion, and reduces manual work.
  • Ukrainian support. Qualified assistance in your native language for quick issue resolution.

Basic parameters

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  • User-friendly interface
  • CPAshka: your assistant
  • Ukrainian development
Insightly
№4

KeepinCRM

KeepinCRM is a simple Ukrainian CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place! Optimize business processes and increase sales with KeepinCRM.

Main advantages

  • Ukrainian support. Prompt assistance and consultations in your native language.
  • All in one place. Manage customers, deals, warehouse and finances in KeepinCRM.
  • Intuitive interface. Easy to learn and use, saving training time.
  • Optimization for SMEs. Functionality that meets the needs of small and medium-sized businesses.

Basic parameters

  • Ukrainian CRM
  • Easy to use
  • For small business
  • Clients and deals
  • Financial accounting
KeepinCRM
№5

Binotel SmartCRM

Binotel SmartCRM - Ukrainian CRM for businesses of any size. 360° customer profile, sales analytics, task management and integration with Binotel PBX. Everything to increase the efficiency of your team!

Main advantages

  • 360° customer profile. All communication history in one place, for a personalized approach.
  • Analytics for growth. Track key metrics, make informed decisions.
  • Convenient task management. Assign tasks, control execution, optimize workflows.
  • Telephony integration. Communicate with clients directly from the CRM, recording all calls.

Basic parameters

  • Ukrainian CRM
  • 360° customer profile
  • Sales analytics
  • PBX integration
  • Task automation
Binotel SmartCRM
№6

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline business processes, improve communication, and increase profits. Looking for a powerful CRM? Vtiger is your choice!

Main advantages

  • A single platform. Sales, Marketing and Help Desk in one place for seamless operation.
  • Localization. Fully Ukrainian interface and support.
  • Sales automation. Increase profits and sales team efficiency.
  • Support optimization. Quick response to customer requests, increased loyalty.

Basic parameters

  • Intuitive interface
  • Sales automation
  • Ukrainian language support
  • Reporting and analytics
  • Integration with services
Vtiger CRM
№7

Less Annoying CRM

Less Annoying CRM - CRM for small business that makes everything simple. No unnecessary functions, only the necessary tools for effective work. The ideal choice if you are looking for an easy-to-use CRM in Ukrainian.

Main advantages

  • Simple interface. Intuitive navigation, easy to learn and use.
  • Ukrainian language support. The support team is always ready to answer in your language.
  • Affordable price. Fair price without hidden payments, ideal for small businesses.
  • Convenient integration. Easily connects to the necessary services, saving time.

Basic parameters

  • User-friendly interface
  • No unnecessary functions
  • Ukrainian language support
  • Affordable price
  • Sales automation
Less Annoying CRM
№8

Odoo CRM

Odoo CRM is a powerful CRM system integrated into the Odoo ERP ecosystem. Optimize sales, manage customers, and automate business processes on a single platform. The perfect solution for scaling your business.

Main advantages

  • One platform. CRM integrated with other Odoo business applications for efficiency.
  • Customization flexibility. Adapt Odoo CRM to the needs of your business.
  • Intuitive interface. Intuitive design for quick team onboarding.
  • Ukrainian language support. Localized support and documentation for convenience.

Basic parameters

  • Convenient integration
  • Sales automation
  • Full CRM cycle
  • Flexible configuration
  • Application ecosystem
Odoo CRM
№9

Creatio (Sales)

Creatio (Sales) - is a low-code CRM platform that allows you to automate sales and service. Optimize business processes, increase profits, and improve customer interaction with the flexible Creatio system!

Main advantages

  • Sales automation. Accelerates deals, increases profits.
  • Flexible platform. Adapt the system to your business needs.
  • Low-code. Easy development and customization, without programmers.
  • Integration with services. Connect CRM with your favorite tools.

Basic parameters

  • Process automation
  • Low-code/No-code
  • CRM for Ukraine
  • Scalability
  • Integrations without limits
Creatio (Sales)
№10

Capsule CRM

Capsule CRM - simple and convenient CRM for managing contacts, deals and projects. An ideal choice for small businesses looking for an easy-to-use and affordable CRM system in Ukrainian.

Main advantages

  • Simple interface. Intuitive design, quick training for the team.
  • Convenient management. Control sales, contacts and projects in one place.
  • Ukrainian support. Local support and adaptation to business needs.
  • Affordable price. Optimal solution for small and medium-sized businesses.

Basic parameters

  • Easy to use
  • For small teams
  • Contacts and deals
  • User-friendly interface
  • Ukrainian support
Capsule CRM
№11

Close

Close - CRM for sales teams that hunt for deals! Focus on calls, email newsletters and automation. Ideal for those who want to get the most out of every opportunity. Forget the routine, Close gives you superpowers in sales!

Main advantages

  • Calls + Email. Automate sales: make calls and send emails directly from Close, without switching between tabs.
  • Task automation. Free up time from routine, focus on customers and closing deals.
  • User-friendly interface. Intuitive design, easy training and quick start for the team.
  • Real-time reporting. Track key performance indicators, make informed data-driven decisions.

Basic parameters

  • CRM Close: calls and email
  • Convenient CRM for sales
  • Automation of sales routine
  • Integration with telephony
  • Analytics of deals and calls
Close
№12

OneBox OS

OneBox OS - CRM/ERP platform for business automation: sales, production, warehouse, telephony and document management in one system. Optimize all processes in one solution!

Main advantages

  • Everything in one place. Manage your business: CRM, ERP, warehouse, telephony, documents - in one platform.
  • Business automation. Create processes, automate routine, increase work efficiency.
  • Localization for Ukraine. All nuances of Ukrainian business are taken into account, integration with services.
  • Flexibility and adaptability. Customize the system to the needs of your business, scale without problems.

Basic parameters

  • Ukrainian CRM/ERP
  • Full automation cycle
  • Processes, warehouse, accounting
  • Telephony integration
  • OneBox OS - all in one
OneBox OS
№13

amoCRM

amoCRM - CRM system with an emphasis on messengers. Sell more with chat funnels, chatbots, and omnichannel dialogues. Convenient integration with popular messengers and social networks. Automate sales and communicate with customers where it is convenient for them!

Main advantages

  • Clear Ukrainian localization. The amoCRM interface is adapted for Ukraine, everything is clear and understandable.
  • Omnichannel. Communicate with customers from any channel in one window.
  • Chatbots. Automate responses and unload the sales department.
  • Sales increase. amoCRM tools help attract more customers.

Basic parameters

  • No. 1 CRM in Ukraine
  • Convenience and integrations
  • Everything in messengers!
  • Chatbots for sales
  • Omnichannel communications
amoCRM
№14

Copper

Copper - A CRM for Google Workspace that seamlessly integrates with Gmail. Manage sales, track leads, and automate routines directly from your email. Streamline your workflow with Copper!

Main advantages

  • Gmail integration. Work with clients directly from your email, without switching between tabs.
  • User-friendly interface. Intuitive, easy to learn and use every day.
  • Routine automation. Forget about manual data entry and repetitive actions.
  • Full customer history. All important customer information in one place.

Basic parameters

  • Gmail integration
  • User-friendly interface
  • CRM for Google
  • Sales automation
  • Analytics and reports
Copper
№15

Bitrix24

Bitrix24 - CRM and workspace for Ukrainian business. Automate sales, manage projects, communicate with customers in the contact center. All in one solution!

Main advantages

  • Comprehensive solution. The whole business in one place: CRM, tasks, chats, website, mail.
  • Sales automation. Sales funnel, work with clients, reports, invoices.
  • User-friendly interface. Intuitive, quick training, Ukrainian support.
  • Effective communication. Communicate with your team and clients in one space.

Basic parameters

  • Integration with UA services
  • Business automation
  • User-friendly interface
  • Ukrainian support
  • All in one place
Bitrix24
№16

SugarCRM

SugarCRM - flexible CRM system with open architecture, ideal for B2B sales. Customize it to the needs of your business and integrate with other systems. Expand CRM capabilities and control data!

Main advantages

  • Open source. Full freedom to customize to the needs of the business, integration with any services.
  • B2B orientation. Tools for complex sales, deals, contacts, analytics.
  • Localization. Ukrainian interface, support for hryvnia, adaptation to laws.
  • Flexibility. Easily scales and adapts to changes in your business.

Basic parameters

  • Open source
  • B2B focus
  • Flexibility
  • Ukrainian support
  • Scalability
SugarCRM
№17

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for scaling business. Building a sales funnel, process automation and in-depth analytics. Optimize your sales department and increase profits!

Main advantages

  • Зрозумілий інтерфейс. Easy to learn and use, adapted to the needs of Ukrainian business.
  • Powerful analytics. Track key indicators, make informed decisions.
  • Sales automation. Optimize the sales funnel, increase profits.
  • Scalability. Grow your business by adapting CRM to your needs.

Basic parameters

  • CRM for leadership
  • Convenient sales funnel
  • Enterprise analytics
  • Salesforce in Ukraine
  • Sales Cloud automation
Salesforce Sales Cloud
№18

Streak CRM

Streak CRM is a CRM system built directly into Gmail. Manage sales, projects, and customer support without leaving your email. Customize your own sales funnels for effective business management.

Main advantages

  • Integration with Gmail. Manage clients directly in your email, without switching between windows.
  • Custom pipelines. Customize sales stages to fit your business, flexibly and efficiently.
  • User-friendly interface. Intuitive design, easy to use for the whole team.
  • Time saving. Automate routine tasks and focus on what matters most.

Basic parameters

  • CRM in Gmail
  • Ukrainian adaptation
  • Custom funnels
  • Intuitive interface
  • Easy integration
Streak CRM
№19

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for sales with built-in telephony, email and AI. Optimize customer relations, automate processes and increase conversion. An ideal solution for Ukrainian business!

Main advantages

  • All in one place. Phone, mail, chat and AI - for effective communication.
  • Easy integration. Quickly integrates with your existing software.
  • User-friendly interface. Intuitive, does not require lengthy training.
  • Ukrainian support. Qualified assistance in Ukrainian.

Basic parameters

  • Convenient CRM for business
  • Built-in telephony and email
  • Freshworks AI assistant
  • Sales automation
  • Ukrainian support
Freshworks CRM (Freshsales)

CRM comparison

# CRM name For whom Functionality Free Initial cost
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, integration, reportingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, entrepreneursAccounting for dropshippers, order automation, profit increaseFree for the first 100 leadsfrom $5/month
3InsightlySmall business, SMBCRM, project management, sales automation14-day testfrom $29/month per user
4KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
5Binotel SmartCRMAny business, salesCRM, analytics, integration-from 399 UAH/month per employee
6Vtiger CRMSmall business, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
7Less Annoying CRMSmall business, entrepreneursSimplicity, ease, Ukrainian30 day test$19/month per user
8Odoo CRMSmall business, medium businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
9Creatio (Sales)Sales, service, CRMSales automation, customer management, low-codeFree trial accessPrice upon request
10Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
11CloseSales, B2B, SaaSCalls, email newsletters, automationTest 14 daysfrom $49/month per user
12OneBox OSSmall, medium businessAutomation, integration, scalingPart of applications is freefrom $1.99/month (per 1000 records)
13amoCRMSmall business, sales, marketingMessenger CRM, chat funnels, omnichannelTest 14 daysfrom $15/month per user
14CopperSales, marketing, businessGmail integration, automation, leads14-day trialfrom $29/month per user
15Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
16SugarCRMB2B sales, enterprisesFlexibility, integration, customizationFree testfrom $49/month per user
17Salesforce Sales CloudSales departments, businessSales automation, sales funnel, sales analytics30 day testfrom $25/month per user
18Streak CRMSmall business, startupsGmail integration, sales funnels, automationFree planfrom $59/month per user
19Freshworks CRM (Freshsales)SMB, sales, marketingCRM, automation, AIFree planfrom $9/month per user

FAQ

? Which CRM is optimal for Ukraine?
Choose one with local support and integration with Ukrainian services, considering the needs of your business
? Which CRMs are popular in Ukraine?
Many companies choose KeyCRM, NetHunt CRM, Creatio, amoCRM and others, looking at the functionality
? How to choose the right CRM?
Analyze needs, business size, budget, integrations and the availability of a demo version before choosing a CRM
? What to consider when choosing a CRM?
Implementation cost, staff training, scalability and feedback from other users are important
? Where can I find a list of CRMs for Ukraine?
Online ratings, articles and reviews will help you compile a list and compare CRM functionality