18 Best CRM for POS: Ranked & Choices!

Top CRMs for Retail and POS Automation

Choose a CRM for your niche

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates the accounting of dropshippers and their orders. Optimize your POS with CPAshka!

Business benefits

  • Automatic accounting. Accurate calculation of payments to dropshippers, no mistakes.
  • Easy start. Intuitive interface, quick setup.
  • Cost optimization. Saving time and resources on manual data processing.
  • Sales growth. Data analysis to increase business profitability.

Basic parameters

  • CRM for POS
  • Automation of dropshippers
  • User-friendly interface
  • Ukrainian support
  • CPAshka CRM
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and service sector. The perfect solution for POS terminals! Automate sales, process orders and increase customer loyalty. Optimize your POS with LP-CRM!

Business benefits

  • Зручна POS інтеграція. Easily manage sales and inventory balances in real time.
  • Trade automation. Optimize inventory, order and customer accounting in one system.
  • Ukrainian support. Get quick help from local CRM experts.
  • Profit increase. Analyze data, find opportunities for growth and increase sales with LP-CRM.

Basic parameters

  • Integration with POS systems
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
  • For product business
LP-CRM
№3

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for sales, marketing, and service automation. Ideal for retail and POS systems. Easily customize processes to boost your business efficiency!

Business benefits

  • Sales Automation. Automate routine operations to focus on your customers.
  • Low-Code. Easily customize the system to your needs without programming.
  • Full Integration. Unite POS and CRM for a holistic view of your business.
  • Process Automation. Optimize business processes for increased efficiency. Creatio (Sales) can help you!

Basic parameters

  • POS Process Automation
  • Low-Code for Adaptation
  • Integration with POS Equipment
  • CRM for Retail
  • Sales Process Support
Creatio (Sales)
№4

amoCRM

amoCRM - CRM with a focus on messengers. Ideal for POS because it combines chat funnels, bots, and omnichannel dialogues. Automate sales and customer communications at the point of sale!

Business benefits

  • Chat funnels. Automate sales directly in messengers, guide customers to purchase.
  • Bots for POS. Process orders 24/7, answer questions instantly.
  • Omnichannel. A single interface for all channels: chats, calls, mail.
  • Sales growth. A personalized approach increases loyalty and profit.

Basic parameters

  • Integration with POS systems
  • Chat funnels for sales
  • Communication automation
  • Omnichannel in action
  • Sales growth with amoCRM
amoCRM
№5

SugarCRM

SugarCRM: Flexible open-source CRM, ideal for B2B. Expand POS capabilities and manage customers effectively. Optimize sales with a powerful platform!

Business benefits

  • Open source. Full freedom of customization for business needs, integration.
  • B2B focus. Sales growth thanks to tools for the B2B segment.
  • Flexible platform. Adaptation to unique business processes, scaling.
  • POS Integration. Convenient management of customer and transaction data.

Basic parameters

  • CRM for POS: Sales Optimization
  • Open Source: Customization
  • B2B: Profit Growth
  • Business Process Automation
  • Personalization of interaction
SugarCRM
№6

Nutshell

Nutshell - a CRM + email marketing created for B2B teams. Ideal for optimizing sales and marketing, especially if you need a CRM system that integrates with your POS system.

Business benefits

  • Simple implementation. Quick start with minimal team training.
  • Sales automation. Optimize your sales funnel and close more deals.
  • Powerful email marketing. Attract customers with personalized mailings.
  • B2B orientation. Tools designed for the needs of B2B teams.

Basic parameters

  • CRM for POS: integration and reporting
  • Nutshell: B2B CRM for sales
  • Simple interface, email marketing
  • B2B sales automation
  • Nutshell: support and training
Nutshell
№7

Binotel SmartCRM

Binotel SmartCRM is the perfect CRM for POS! 360° customer card, sales analytics, tasks and integration with PBX. Optimize customer relations and increase profits with the best CRM system from Binotel!

Business benefits

  • 360° customer profile. Complete customer interaction history in one place for personalized service.
  • Sales analytics. Track key metrics and make informed decisions for growth.
  • Task automation. Plan and monitor task execution without losing important details.
  • Integration with PBX. Handle calls more efficiently with all customer information at your fingertips.

Basic parameters

  • CRM for POS: Sales Leader
  • Binotel: 360° customer view
  • Trade automation
  • Reporting and analytics
  • PBX + CRM: Single solution
Binotel SmartCRM
№8

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses, ideal for POS. Manage customers, tasks, deals, warehouse and finances in one place. Optimize your sales and improve customer service!

Business benefits

  • Customer management. Save interaction history, segment the database and increase customer loyalty.
  • Sales automation. Track deals, manage the sales funnel and increase profits.
  • Warehouse and finance accounting. Control balances, keep track of expenses and income in one place.
  • Simple implementation. Intuitive interface for a quick start without extra effort.

Basic parameters

  • Easy management of POS integration
  • Sales automation in SMB
  • Customer and deal tracking online
  • Financial control of business
  • User-friendly interface for the team
KeepinCRM
№9

SuiteCRM

SuiteCRM - a powerful open-source CRM, ideal for integration with your POS system. Flexible customization allows you to adapt it to the needs of your business and optimize sales.

Business benefits

  • Open Source. Complete freedom of customization, integration with your POS and data control.
  • Unlimited adaptation. SuiteCRM is easy to adapt to the needs of your business, no restrictions.
  • Cost savings. No license fees and flexible hosting options.
  • Data centralization. Customer, sales and inventory information in one place.

Basic parameters

  • CRM for POS: Trade Optimization
  • SuiteCRM: Flexible Setup
  • Open-source: Free Code
  • Wide CRM functionality
  • POS integration SuiteCRM
SuiteCRM
№10

Apptivo

Apptivo - CRM system for small and medium-sized businesses with a wide range of business applications. Manage sales, POS terminals and customers in one place! Optimize business processes and increase profits with Apptivo!

Business benefits

  • Integration with POS. Convenient sales and customer management in one place. Analyze data for growth.
  • Data centralization. All information about customers and sales in a single Apptivo database.
  • Marketing automation. Effective campaigns, personalized offers, increased loyalty.
  • Cost optimization. Affordable solution for small and medium-sized businesses, saving on IT.

Basic parameters

  • CRM for POS: Easy Management
  • Apptivo: Solution for SMB
  • Apptivo: Flexible functionality
  • Apptivo: All in one place
  • CRM+POS: Sales growth
Apptivo
№11

Vtiger CRM

Vtiger CRM - a comprehensive platform for sales, marketing, and customer support. Optimize your POS by integrating CRM for effective data management and increased profits.

Business benefits

  • Unified platform. Sales, Marketing, and Help Desk in one place for efficiency.
  • Sales optimization. Increase profits by automating the sales funnel.
  • Improved service. Satisfied customers are the key to a successful business.
  • Data analysis. Make informed decisions based on Vtiger analytics.

Basic parameters

  • Integration with POS
  • User-friendly interface
  • Sales automation
  • 24/7 customer support
  • Sales data analysis
Vtiger CRM
№12

HubSpot CRM

HubSpot CRM - free CRM, ideal for integration with POS systems. A single space for marketing, sales and customer support to help you manage your business effectively. Optimize sales at the point of sale with HubSpot!

Business benefits

  • Clear analytics. Track sales, trends, customer behavior in real time to make informed decisions.
  • Single platform. Marketing, sales, support - all in one place, integrated and efficient.
  • Free CRM. Basic CRM functions are free, scale gradually as your business grows.
  • Routine automation. Automate sales and tasks to save team time and increase profits.

Basic parameters

  • CRM for POS
  • Free CRM
  • Sales automation
  • User-friendly interface
  • Marketing integration
HubSpot CRM
№13

OneBox OS

OneBox OS: CRM/ERP for POS. Automate business processes, telephony, warehouse, document management - all in one system. Optimize sales and customer service. The perfect solution for your POS!

Business benefits

  • Unified space. Managing the entire business in one system: CRM, ERP, warehouse, finance.
  • Integration with POS. Convenient connection and data exchange with your POS equipment.
  • Trade automation. Optimize sales, order, and customer accounting.
  • Real-time reporting. Analyze business performance and make informed decisions.

Basic parameters

  • CRM for POS: integration
  • Sales/balance accounting
  • Trade automation
  • OneBox OS: All in one
  • Effective POS management
OneBox OS
№14

Insightly

Insightly: CRM system for SMB that combines customer and project management. Integrations with POS systems make it a great choice for retail businesses. Streamline sales and service in one place!

Business benefits

  • Integration with POS. Synchronize sales and customers for a single overview.
  • Report automation. Get sales and customer data instantly.
  • Project management. Coordinate team tasks and timely delivery.
  • Sales optimization. Increase profits through improved service.

Basic parameters

  • CRM for POS: simple, profitable
  • Insightly: solutions abound
  • SMB growth: integration
  • All in one: CRM + projects
  • Integrations: scale your business
Insightly
№15

KeyCRM

KeyCRM - Ukrainian CRM for POS terminals and online commerce. It unifies orders from all channels, customer chats, warehouse management, and sales analytics in one system. Optimize your business with KeyCRM!

Business benefits

  • Everything in one place. Manage orders, inventory, customers, and analytics from all channels in a single system
  • User-friendly interface. Intuitive and easy to learn and use daily
  • Ukrainian language support. Prompt assistance and consultations from the KeyCRM team in Ukrainian
  • Business scaling. Effective tools for the growth and development of your business

Basic parameters

  • POS CRM: trade automation
  • KeyCRM: everything in one place
  • Ukrainian CRM: support is here
  • Convenient CRM for POS
  • KeyCRM: channel integration
KeyCRM
№16

Copper

Copper - CRM, created for Google Workspace. Deep integration with Gmail makes it ideal for lead and sales management, especially if your business uses Google services for POS. Manage customer relationships effectively and simply!

Business benefits

  • Gmail integration. Manage sales directly from your mail without switching between windows.
  • Convenient for retail. Automate workflows and increase sales at the point of sale.
  • Automation of routine. Forget about manual data entry and focus on customers.
  • Easy setup. Quick start and easy adaptation to your business needs.

Basic parameters

  • POS Convenience
  • Sales automation
  • Easy customer accounting
  • Real-time analytics
  • Integration with the warehouse
Copper
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with integrated telephony, email and AI assistant, ideal for managing sales through POS terminals. Optimize customer accounting and increase profits!

Business benefits

  • Built-in telephony. Call customers directly from CRM, record conversations and track history.
  • Email marketing. Send personalized emails and track their effectiveness.
  • AI assistant. Automate routine tasks and get valuable insights from AI.
  • Single interface. All customer data in one place for fast service.

Basic parameters

  • Integration with POS
  • Sales automation
  • Built-in telephony
  • AI data analytics
  • User-friendly interface
Freshworks CRM (Freshsales)
№18

SalesDrive

SalesDrive - CRM for online stores that simplifies POS! Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize sales and manage your business effectively!

Business benefits

  • Automatization of sales. Optimize work with customers, increase profits.
  • SalesDrive integrations. Easily connect marketplaces, delivery, payments.
  • Convenient warehouse management. Always up-to-date information on product availability.
  • Personalization of interaction. Increase customer loyalty through approach.

Basic parameters

  • CRM for e-commerce SalesDrive
  • Integration with marketplaces
  • Sales automation
  • Convenient warehouse management
  • Delivery optimization
SalesDrive

Overview and comparison of CRM

# Platform Positioning Top features Free Base price from
1CPAshkaDropshippers, eCommerceAutomation, accounting, optimizationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, order management, customer loyaltyFree version up to 50 orders per monthfrom $9/month
3Creatio (Sales)Retail, POS SystemsSales Automation, Low-Code, Process CustomizationFree trial accessPrice upon request
4amoCRMSmall business, POSMessengers, chat funnels, automation14 day testfrom $15/month per user
5SugarCRMB2B, sales, marketingOpen source, flexibility, B2BFree testfrom $49/month per user
6NutshellB2B, sales, marketingCRM, email marketing, B2B teams14 days trialfrom $16/month per user
7Binotel SmartCRMRetail, trade, services360° card, sales analytics, PBX integration-from UAH 399/month per employee
8KeepinCRMSmall business, POSCustomers, deals, tasks7 day testfrom 290 UAH/user/month
9SuiteCRMSmall business, medium businessOpen source, customization, integrationOpen Source Software (free)from $0/month (self-hosted)
10ApptivoSMBs, startupsCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
11Vtiger CRMSmall business, enterprisesSales, marketing, support15-day trialfrom $15/month per user
12HubSpot CRMSmall business, retailFree CRM, POS integration, single spaceFree planfrom $20/month per user
13OneBox OSRetail, trade, serviceCRM, ERP, POSSome apps are freefrom $1.99/month (per 1000 records)
14InsightlySmall business, retailCRM, project management, integrations14 day trialfrom $29/month per user
15KeyCRMOnline commerce, POS terminalsAccounting, integration, automation14-day trialfrom $19/month
16CopperSales, marketing, CRMGmail integration, customer base, sales management14 day testfrom $29/month per user
17Freshworks CRM (Freshsales)Small business, salesCRM, telephony, AIFree planfrom $9/month per user
18SalesDriveOnline stores, entrepreneursSales automation, integration, order managementTest 14 daysfrom 349 UAH/month

Frequently asked questions

? What is the best CRM for retail?
It all depends on the needs. Look for POS integration, analytics, and automation.
? What is important when choosing a CRM?
POS integration, reporting, marketing automation, and customer support.
? Which CRMs work well with POS?
Salesforce, HubSpot, Zoho CRM, Pipedrive often integrate with POS systems.
? Is a CRM necessary for a small store?
Yes, CRM helps track customers, increase loyalty, and automate processes.
? Where can I find CRM ratings for retail?
Online reviews, blogs, and user feedback provide insights into popular solutions.