The Best 16 CRMs for Business: Review and Comparison

Optimize your business: Top CRMs for effective management!

Choose a CRM for your business

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes and increase profits. Convenient integration with popular services. Try it for free!

Main advantages

  • Understandable interface. Easy to learn and quick to start working.
  • Sales automation. Save time on routine tasks.
  • Ukrainian language support. Quick help from the LP-CRM team.
  • Analytics for growth. Track key performance indicators.

Basic parameters

  • Business automation
  • Integrations with platforms
  • User-friendly interface
  • Ukrainian language support
  • Sales optimization
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Simplify business management and increase profits. The perfect solution for scaling!

Main advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers without manual work.
  • Clear analytics. Track the efficiency and profitability of each partner.
  • Time saving. Optimize routine and focus on development.
  • Easy start. Intuitive interface for quick implementation of CPAshka.

Basic parameters

  • Dropshipping automation
  • Calculation of dropshippers
  • Integration with TTH
  • User-friendly interface
  • Ukrainian support
CPAshka
№3

Nutshell

Nutshell: CRM and email marketing in one. Easy to use, ideal for B2B teams looking to increase sales and improve customer relationships. Automate routine tasks and focus on the main thing!

Main advantages

  • CRM + email integration. Save time by managing sales and mailings from one place.
  • User-friendly interface. Nutshell is an intuitive CRM that is easy to use.
  • For B2B teams. Specialized functions for efficient B2B sales work.
  • Customer support. Get fast and professional help from our support team.

Basic parameters

  • Intuitive interface
  • B2B-oriented
  • Sales automation
  • Powerful email marketing
  • 24/7 Customer Support
Nutshell
№4

Less Annoying CRM

Less Annoying CRM - An extremely simple CRM for small businesses. No extra features, just the necessary tools to organize customers, deals, and contacts. The perfect choice for those looking for simplicity and efficiency.

Main advantages

  • Intuitive interface. Easy to learn, no training needed. Convenient for the entire team.
  • Simple setup. Quick start without complex configurations. Focus on work.
  • Effective customer management. All customer data in one place. Improves communication and sales.
  • Affordable price. Optimal solution for small business. Transparent rates with no hidden fees.

Basic parameters

  • Intuitive
  • Easy to use
  • Affordable price
  • Optimized for small
  • No extra features
Less Annoying CRM
№5

Vtiger CRM

Vtiger CRM - a single platform for managing sales, marketing, and customer support. Streamline business processes and increase productivity with Vtiger. The perfect solution for growing your business!

Main advantages

  • Everything in one place. Manage sales, marketing, and customer support from a single Vtiger platform.
  • Increased productivity. Automate routine tasks and focus on business development.
  • Clear analytics. Get valuable insights from customer data for decision making.
  • Flexibility of settings. Adapt Vtiger to the needs of your business without difficulty.

Basic parameters

  • Sales, Marketing, Help Desk
  • Business automation
  • Cloud CRM system
  • 24/7 customer support
  • Clear interface
Vtiger CRM
№6

Bitrix24

Bitrix24 is more than just a CRM. It's your all-in-one workspace for sales, contact center, and project management. Automate business processes, improve customer communication, and increase team productivity with Bitrix24!

Main advantages

  • All in one place. Integrated tools for sales, support and tasks.
  • Sales growth. Sales funnel automation and deal analytics.
  • Effective communication. Built-in chat, video conferencing and telephony.
  • Project organization. Manage tasks, deadlines and resources in one space.

Basic parameters

  • CRM #1 for business
  • All tools in one
  • Sales automation
  • User-friendly interface
  • Integration with everything
Bitrix24
№7

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integration with marketplaces, delivery services and payment systems, inventory control. Optimize business processes and increase profits with SalesDrive!

Main advantages

  • Integration with marketplaces. SalesDrive unites data from all your online platforms in one place.
  • Delivery management. Automatic calculation of delivery costs and order tracking.
  • Payment tracking. Integration with payment systems for fast transaction processing.
  • Inventory management. Accurate control of product balances, minimizing shortages and surpluses.

Basic parameters

  • CRM for e-commerce
  • All-in-one integrations
  • Sales automation
  • Inventory management
  • Business optimization
SalesDrive
№8

Close

Close - CRM built for effective sales! With a focus on calls and automated email newsletters, Close helps your team close more deals. The ideal choice for a business that values direct contact with customers.

Main advantages

  • Продуктивність продажів. Increase sales with call and email series automation.
  • Ease of use. Intuitive interface that does not require lengthy training.
  • Seamless integration. Easily integrates with your favorite tools.
  • Complete customer history. All customer information in one place for effective communication.

Basic parameters

  • Intuitive interface
  • Quick integration
  • Excellent support
  • Good price
  • Sales automation
Close
№9

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Automate marketing, manage sales and customers in one place. An ideal solution for growing your business.

Main advantages

  • Marketing automation. Attract more customers with minimal effort by automating email campaigns and SMS mailings.
  • Centralized customer base. All customer information in one place: contacts, interaction history, deals and more.
  • Simple sales tools. Optimize your sales funnel and increase profits by automating deals.
  • Personalized marketing. Create a unique experience for each customer based on their needs and behavior.

Basic parameters

  • CRM + automation
  • Simple customer management
  • Sales growth
  • 24/7 support
  • For small business
Keap (ex-Infusionsoft)
№10

HubSpot CRM

HubSpot CRM - a free CRM with a powerful core. Marketing, sales, and customer support in one platform. The ideal choice for growing your business!

Main advantages

  • Free start. Start with the CRM core for free, scale later as needed.
  • Universal platform. Marketing, sales, and support in one place, convenient for the team.
  • Easy integration. Easily connect your favorite tools and services.
  • Clear analytics. Get valuable insights to optimize strategies.

Basic parameters

  • Free CRM
  • Business growth
  • All in one place
  • Process automation
  • Integration with tools
HubSpot CRM
№11

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, inventory and finances in one place. An ideal choice for optimizing business processes and increasing sales.

Main advantages

  • Simple interface. Easy to learn, quick start for the whole team.
  • Managing everything in one place. Clients, sales, warehouse, finances - everything is under control.
  • Automation of routine. Forget about repetitive tasks, focus on development.
  • Clear analytics. Track key metrics and make informed decisions.

Basic parameters

  • Intuitive interface
  • For small business
  • Sales automation
  • 360° customer accounting
  • Convenient warehouse management
KeepinCRM
№12

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM from Microsoft that optimizes sales through deep integration with 365 and Copilot. Automate processes, analyze data, close more deals! Ideal for scaling your business.

Main advantages

  • Integration with Microsoft 365. Seamless work with Outlook, Teams, and other Microsoft applications to increase productivity.
  • Copilot AI assistant. Get smart prompts and automate routine tasks with Copilot.
  • Customer personalization. Create unique offers for each client, increasing loyalty and sales.
  • Scalability and flexibility. CRM grows with your business, adapting to changing needs.

Basic parameters

  • Deep integration with 365
  • Copilot: AI assistant
  • Increased sales
  • Process automation
  • Analytics and reports
Microsoft Dynamics 365 Sales
№13

Pipedrive

Pipedrive is a CRM designed to increase deal conversion. Visualize your sales pipeline, track progress, and close more deals. An intuitive platform for growing your business.

Main advantages

  • Sales visualization. Clear deal pipeline that leads to closure.
  • Profit predictability. Accurate reports and forecasts for growth planning.
  • Automation of routine. Free up team time from repetitive tasks.
  • Ease of implementation. Intuitive interface, fast team training.

Basic parameters

  • User-friendly interface
  • Visual sales
  • Automation
  • Increased sales
  • Easy integration
Pipedrive
№14

Copper

Copper is a CRM built for Google Workspace. Deep integration with Gmail allows you to manage customers, deals, and tasks directly from your email. A great choice for companies that use Google services.

Main advantages

  • Integration with Gmail. Seamlessly work with Google Mail, Calendar, and Contacts right in the CRM.
  • Sales automation. Copper automates routine tasks, allowing you to focus on deals.
  • User-friendly interface. Easy to use, quick team training, intuitive.
  • Real-time reports. Get up-to-date information for informed decision-making.

Basic parameters

  • Ease of implementation
  • Integration with Gmail
  • User-friendly interface
  • Customer support
  • Sales automation
Copper
№15

Streak CRM

Streak CRM - CRM built right into Gmail. Manage sales, projects, and customer support without leaving your inbox. Customize your own pipelines to adapt to the specifics of your business.

Main advantages

  • Integration with Gmail. Work with customer data directly in your Gmail inbox, without switching between tabs.
  • Custom pipelines. Customize sales stages to fit your business, get flexibility in process management.
  • Collaboration. Share information and collaborate with the team in real time, improve communication.
  • Automation. Automate routine tasks, such as sending emails, to save time and effort.

Basic parameters

  • CRM in Gmail
  • Custom pipelines
  • Intuitive interface
  • For small business
  • Easy integration
Streak CRM
№16

amoCRM

amoCRM - A CRM system that focuses on messaging. Automate sales through chat funnels, use bots to handle requests, and communicate with customers in omnichannel mode. Optimize communication for better results!

Main advantages

  • Chat funnels. Automate sales in messengers, guide clients to the deal.
  • Omnichannel. All communication with clients in one window, no missed requests.
  • Integration with messengers. Connect the CRM to your favorite messengers for instant connection.
  • Automated responses. Bots answer typical questions 24/7, saving you time.

Basic parameters

  • Intuitive interface
  • Fast support
  • Favorable rates
  • Data reliability
  • Simple setup
amoCRM

CRM in comparison

# CRM name Target audience Features Free plan Initial cost
1LP-CRMProduct business, e-commerce, servicesAutomation, integrations, analyticsFree version for up to 50 orders per monthfrom 9 $/month
2CPAshkaDropshippers, online storesOrder accounting, payments, automationFree for the first 100 leadsfrom $5/month
3NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
4Less Annoying CRMSmall business, entrepreneursSimplicity, organization, efficiency30 day trial$19/month per user
5Vtiger CRMSmall business, medium businessSales, marketing, support15 days testfrom $15/month per user
6Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
7SalesDriveOnline stores, eCommerceAutomation, integration, optimization14-day trialfrom 349 UAH/month
8CloseSmall business, salesCalls, email newsletters, deals14 day trialfrom $49/month per user
9Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
10HubSpot CRMSmall business, startupsFree, scalability, integrationFree planfrom $20/month per user
11KeepinCRMSmall business, medium businessClients, deals, tasks7 day testfrom 290 UAH/user/month
12Microsoft Dynamics 365 SalesSmall, medium, large businessAutomation, analytics, integration30 day testfrom $65/month per user
13PipedriveSmall business, salesSales, funnel, automation14-day testfrom $14.90/month per user
14CopperSMBs, startupsGmail integration, CRM, Google Workspace14-day trialfrom $29/month per user
15Streak CRMSmall business, startupsGmail integration, sales pipelines, process customizationFree planfrom $59/month per user
16amoCRMSmall business, salesChat funnels, automation, omnichannel14-day trialfrom $15/month per user

FAQ

? Which CRM is the most effective?
Effectiveness depends on your needs. Consider the size, budget, and goals of your company
? Which CRM is the simplest?
Simplicity depends on user experience. Some CRMs have an intuitive interface
? Which CRM is the most affordable?
The cost of CRM varies. There are free ones, but they often have limited functionality
? Which CRM is for sales?
For sales, CRMs with automation, sales pipeline management, and analytics are suitable
? Which CRM is for marketing?
CRM for marketing should have integration with email campaigns, social networks, and customer segmentation